Senior Account Manager
Senior Account Manager

Senior Account Manager

London Full-Time 43200 - 72000 ÂŁ / year (est.) No home office possible
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At a Glance

  • Tasks: Drive sales and manage key accounts while exceeding revenue targets.
  • Company: Join Convene, a global hospitality leader transforming how people meet and work.
  • Benefits: Enjoy 25 days annual leave, private medical insurance, and subsidised fitness memberships.
  • Why this job: Be part of a diverse team committed to growth and making a real impact.
  • Qualifications: 5+ years in the UK meetings industry with strong networking and sales skills required.
  • Other info: Must reside in the UK and be eligible to work without sponsorship.

The predicted salary is between 43200 - 72000 ÂŁ per year.

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Convene is an Equal Employment Opportunity Employer and we believe that diverse teams are the best teams. We live our values of GRIT (Genuine, Relentless, Integrity & Teamwork) and strive to create an inclusive and equitable workplace where everyone can be their true selves, where we all show up for each other. In line with our goal to be 1% better every day, we are committed to listening, learning, growing and improving. We welcome applicants from all backgrounds, experiences, abilities and perspectives to join us on this journey.
We’re seeking a Senior Account Manager to join our Sales team. The Senior Account Manager will report directly to the Director of Sales UK.
Please note: candidate must currently reside in the UK and be able to work in the UK without sponsorship.
What You’ll Do

  • Consistently exceed revenue targets through strategic sales and account management efforts, aligning with broader commercial objectives.
  • Cultivate relationships in managed accounts, aiming to elevate them to the Regional/Enterprise level or identify opportunities for MSAs across the global portfolio.
  • Drive new revenue growth by capitalizing on opportunities in the experiential events market.
  • Serve as a go-to expert on Convene product offerings, including meetings and technology solutions, and translate product features into functional client solutions.
  • Maintain an engaging sales presence, both in person and virtually.
  • Demonstrate thorough knowledge of competitors, articulating the Convene story and differentiation.
  • Grow demand through strategic account development, expanding your network of contacts, and building long-term relationships.
  • Maintain up-to-date knowledge of Convene products and locations, contributing to local and regional brand building.
  • Understand the local, regional, and global business plan to ensure personal targets align with overall sales objectives.
  • Share market intelligence and industry trends with the Senior Leadership team.
  • Conduct and coordinate site inspections, virtual tours, client meetings, and quarterly business reviews for key accounts.
  • Discover and build relationships with new decision-makers, while nurturing current and prospective clients and referral partners.
  • Respond rapidly to client inquiries and maintain up-to-date account details for key accounts.
  • Negotiate and close agreements, adhering to internal pricing guidelines while ensuring client specifications are met.
  • Stay informed of competitive landscape and maintain relationships with industry counterparts.
  • Attend trade shows, networking sessions, and events to prospect for new business.
  • Exceed budgeted financial goals for both quarterly and annual targets.
  • Cultivate relationships with allocated key accounts through consultative sales efforts to achieve and surpass commercial goals.
  • Own and manage a portfolio of accounts based on location, volume, and spend.
  • Target and secure new business to increase market share across the global portfolio of brands and products.
  • Secure repeat business from allocated accounts, ensuring long-term client satisfaction and retention.

What We Look For

  • 5+ years of experience in a commercial role within the UK meetings and events industry
  • Proven track record in selling to London’s corporate and agency markets
  • Knowledge of experiential events across business and consumer markets
  • Exceptional networking abilities and relationship-building sales skills
  • Capable of working independently while thriving in a team-oriented environment
  • Strong written and verbal communication skills

Who We Are
Convene is a global lifestyle hospitality company that designs and operates premium meeting, event, and flexible office spaces. It is the largest single provider of dedicated meeting and event venues in North America and the UK with a network of 39 locations across nine cities; Convene’s portfolio of brands includes etc.venues, Club 75, and the “by Convene” label for bespoke locations in partnership with other organizations. With a combined 44 years of experience, Convene brands bring hospitality and lifestyle into traditional commercial real estate assets, partnering with the industry’s top landlords to deliver increased building value while also creating premium experiences for tenants. The company counts Ares, RXR Realty, and Hudson’s Bay Company among its investors, and has been named one of America’s 100 Most Promising Companies by Forbes and a Best Workplace by Inc. magazine, Fortune magazine, and Built In . Learn more at Here For You – At Convene, you’ll receive:
Health and Wellness

  • Private medical insurance
  • Subsidised eye care
  • Subsidised fitness membership
  • Employee Assistance Program: well-being support and personal advice programme

Time Off and Work-Life Balance

  • 25 days annual leave plus bank holidays, and company sick pay
  • Financial Support and Benefits
  • Bonus scheme
  • Interest-free loan for rail season tickets & further education
  • Subsidised bicycle purchase through Cycle to Work scheme

Professional Development and Recognition

  • Continuous professional and personal development support
  • Employee recognition and reward programs to mark achievements and milestones

Community and Impact

  • Opportunities to volunteer, donate, and participate in community give-back initiatives
  • The opportunity to have a significant impact on your team and the business in the work that you do

Seniority level

  • Seniority level

    Mid-Senior level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Sales and Business Development

  • Industries

    Hospitality, Leasing Non-residential Real Estate, and IT Services and IT Consulting

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Senior Account Manager employer: Convene

At Convene, we pride ourselves on being an exceptional employer that champions diversity and inclusivity, fostering a culture where every team member can thrive. With a commitment to continuous professional development, generous benefits including private medical insurance and 25 days of annual leave, and a vibrant work environment in the heart of London, we empower our employees to achieve their best while making a meaningful impact in the hospitality industry.
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Contact Detail:

Convene Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Account Manager

✨Tip Number 1

Familiarise yourself with Convene's values of GRIT (Genuine, Relentless, Integrity & Teamwork). During interviews or networking opportunities, demonstrate how your personal values align with theirs, showcasing your commitment to an inclusive and equitable workplace.

✨Tip Number 2

Leverage your existing network within the UK meetings and events industry. Reach out to contacts who may have insights into Convene or can provide referrals. Building relationships with current employees can give you a competitive edge.

✨Tip Number 3

Stay updated on the latest trends in experiential events and the competitive landscape. Being able to discuss recent developments and how they relate to Convene's offerings will position you as a knowledgeable candidate during discussions.

✨Tip Number 4

Prepare to showcase your sales achievements and strategies in previous roles. Be ready to discuss specific examples of how you've exceeded revenue targets and built long-term client relationships, as this will resonate well with the hiring team.

We think you need these skills to ace Senior Account Manager

Strategic Sales Management
Account Development
Relationship Building
Networking Skills
Consultative Selling
Market Analysis
Negotiation Skills
Client Relationship Management
Communication Skills
Knowledge of Experiential Events
Team Collaboration
Revenue Growth Strategies
Presentation Skills
Problem-Solving Skills
Adaptability

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in the UK meetings and events industry. Focus on your achievements in sales, particularly any that demonstrate your ability to exceed revenue targets and build strong client relationships.

Craft a Compelling Cover Letter: In your cover letter, express your passion for the role and the company. Mention how your values align with Convene's GRIT principles and provide specific examples of how you've demonstrated these qualities in your previous roles.

Showcase Networking Skills: Since exceptional networking abilities are crucial for this position, include examples of how you've successfully built and maintained relationships in your past roles. Highlight any relevant contacts or networks you have within the corporate and agency markets in London.

Demonstrate Industry Knowledge: Research the experiential events market and be prepared to discuss current trends and competitors in your application. This will show your understanding of the industry and your readiness to contribute to Convene's goals.

How to prepare for a job interview at Convene

✨Showcase Your Sales Achievements

Be prepared to discuss specific examples of how you've exceeded revenue targets in your previous roles. Highlight your strategic sales efforts and how they align with broader commercial objectives, as this will resonate well with the interviewers.

✨Demonstrate Industry Knowledge

Familiarise yourself with the latest trends in the UK meetings and events industry, especially regarding experiential events. Being able to articulate your understanding of competitors and the unique offerings of Convene will set you apart.

✨Emphasise Relationship-Building Skills

Since the role requires exceptional networking abilities, prepare to share examples of how you've cultivated long-term relationships with clients. Discuss your consultative sales approach and how it has led to client satisfaction and retention.

✨Prepare for Scenario-Based Questions

Expect questions that assess your problem-solving skills and ability to handle client inquiries. Think of scenarios where you've successfully negotiated agreements or resolved conflicts, and be ready to explain your thought process.

Senior Account Manager
Convene
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  • Senior Account Manager

    London
    Full-Time
    43200 - 72000 ÂŁ / year (est.)

    Application deadline: 2027-08-09

  • C

    Convene

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