Part Time Conference & Events Assistant

We're seeking a Part-Time Conference & Events Assistant to join our Operations team. The Conference & Events Assistant will report directly to the Service Manager. This role comes with a guaranteed 16-hour workweek contract. However, we are seeking someone with the flexibility and availability to take on additional hours during peak periods, which may occasionally include up to full-time (40-hour) workweeks, depending on business needs.

Please note: candidates must currently reside in the UK and be able to work in the UK without sponsorship.

What You'll Do:

• Provide genuine anticipatory service to clients and participants in all aspects of hospitality and conference services.
• Interact with our clients and ensure they have a great experience at Convene.
• Work in partnership with the Culinary, Production, and Technology teams to exceed client expectations.
• Greet all clients with enthusiasm and friendliness.
• Maintain a warm and friendly demeanor at all times.
• Provide world-class service, in accordance with our Brand Standards.
• Set up, replenish, maintain, and breakdown Food and Beverage stations.
• Accommodate special client needs and last-minute requests.
• Develop relationships with clients.
• Accurately answer client questions about culinary and our spaces in a friendly manner.
• Read, understand, and execute Program Execution Orders.
• Follow checklists and Standard Operating Procedures.
• Set up and breakdown conference rooms and refresh rooms as needed.
• Perform facility maintenance.
• Maintain safe, clean, organized, and well-stocked work areas.
• Responsible for constant sanitation, organization, and proper food handling.
• Have full knowledge of menus, recipes, and other pertinent information.
• Perform opening, mid-shift, and closing duties in accordance with company standards.
• Perform cleaning duties including: wiping down tables and chairs, cleaning glasses, washing dishes, polishing glass and silverware, making rollups.
• Maintain a professional appearance at all times.
• Maintain professional working relationships with the team.
• Perform additional duties as assigned.

What We Look For:

• 1 year of coffee experience a plus.
• Basic knowledge of food and beverage.
• Proven excellent communication and interpersonal skills.
• Proven good organizational skills.
• Must be highly motivated and ready to lead other team members.
• Proficient in multitasking.
• A Food Hygiene or Food Handling Certificate preferred.
• Flexible and long hours sometimes required.
• Ability to move, carry, push, pull, and place objects up to 25 pounds without assistance.
• Ability to reach overhead and below the knees.
• Ability to stand, sit, and walk for an extended period.

Who We Are:

Convene is a global hospitality company that manages a growing portfolio of lifestyle brands focused on revolutionizing the way people meet, work, and gather. It creates hospitality-driven experiences and uniquely designed destinations across its various brands with the singular mission of fostering human-to-human connection.

The Convene portfolio comprises Convene, etc.venues by Convene, and Convene Signature, offering clients multiple products including event venues, meeting rooms, flexible office spaces, and building amenity centers. With hospitality at its core, each brand and product offers on-site culinary, in-room A/V, production services, and dedicated hospitality staffing resources.

As the largest single provider of dedicated meeting and event venues in the U.S. and UK, and with a growing footprint of flexible office space, the Convene portfolio has a network of nearly 40 locations across nine global cities.

We're Here For You:

• Health and Wellness: Private medical insurance, subsidised eye care, subsidised fitness membership, Employee Assistance Program.
• Time Off and Work-Life Balance: 25 days annual leave plus bank holidays, and company sick pay.
• Financial Support and Benefits: Bonus scheme, interest-free loan for rail season tickets & further education, subsidised bicycle purchase through Cycle to Work scheme.
• Professional Development and Recognition: Continuous professional and personal development support, employee recognition and reward programs.
• Community and Impact: Opportunities to volunteer, donate, and participate in community give-back initiatives.

Convene is committed to building an inclusive and diverse workforce. We are an Equal Opportunity Employer and welcome people from all backgrounds, experiences, abilities and perspectives.