At a Glance
- Tasks: Assist in creating unforgettable events and provide top-notch service to clients.
- Company: Join Convene, a global leader in hospitality and event experiences.
- Benefits: Flexible hours, competitive pay, and opportunities for career growth.
- Other info: Enjoy a supportive work environment with room for advancement.
- Why this job: Be part of a dynamic team that values your input and creativity.
- Qualifications: Strong communication skills and a passion for hospitality.
The predicted salary is between 11.7 - 14.3 £ per hour.
Conference & Events Assistant, Client Support Team | Manchester (M1), UK
Please note: All candidates must currently reside in the UK and be able to work in the UK without sponsorship.
Looking for Flexible Hours and a Career That Works Around You?
Join our Client Support Team at Convene and gain valuable experience in hospitality and events - where we don’t just run meetings and events, we create unforgettable moments that leave a lasting impression.
Flexible Gigs: Choose shifts that work for you. Weekdays, evenings, or just a few days a week. You’re in control.
Competitive
Pay: Earn a great hourly wage while working with a dynamic, supportive team.
Room to
Grow: Over 50% of our supervisors started in entry-level roles.
We promote from within and invest in your future.
Work-Life Balance
Enjoy mostly Monday–Friday shifts and yes, you’ll usually have Christmas off to spend with loved ones!
What You’ll Do
The Conference & Events Assistant will provide genuine anticipatory service to clients and participants in all aspects of hospitality and conference services.
In this position, you will interact with our clients and ensure they have a great experience at Convene.
You will work in partnership with the Culinary, Production, and Technology teams to ensure we are exceeding the expectations of our clients.
At all times, the Conference & Events Assistant is expected to be attentive to our clients’ needs and make them feel welcomed, important, and relaxed.
We need someone with excellent communication and interpersonal skills, as well as someone highly motivated and ready to work with others.
Our employees carry our Core Values every day: Genuine, Relentless, Integrity, and Teamwork.
- Greet all clients with enthusiasm and friendliness
- Maintain a warm and friendly demeanor at all times
- Provide world-class service, in accordance with our Brand Standards
- Set up, replenish, maintain, and breakdown food and beverage stations
- Accommodate special client needs and last-minute requests
- Develop relationships with clients
- Accurately answer client questions about culinary and our spaces in a friendly manner
- Read, understand, and execute Program Execution Orders
- Follow checklists and Standard Operating Procedures
- Set up and breakdown conference rooms and refresh rooms as needed
- Perform facility maintenance
- Maintain safe, clean, organised, and well-stocked work areas
- Responsible for constant sanitation, organisation, and proper food handling
- Have full knowledge of menus, recipes, and other pertinent information
- Perform opening, mid-shift, and closing duties in accordance with company standards
- Perform cleaning duties including: wiping down tables and chairs, cleaning glasses, washing dishes, polishing glass and silverware, making rollups
- Maintain a professional appearance at all times
- Maintain professional working relationships with the team
- Perform additional duties as assigned
- Support and manage cloakroom tasks when required
What We Look For
- Basic knowledge of food and beverage
- Proven excellent communication and interpersonal skills
- Must be highly motivated and ready to lead other team members
- Proficient in multitasking
- A food Hygiene or Food Handling Certificate preferred
- Flexible and long hours sometimes required
- Ability to move, carry, push, pull, and place objects up to 25 pounds without assistance
- Ability to reach overhead and below the knees
- Ability to stand, sit, and walk for an extended period of time
General
- Attend staff briefings and company events, including the company away day.
- Be available for weekend work as required.
- Undertake any reasonable ad hoc duties requested by the venue team.
Who We Are
Convene Hospitality Group (CHG) operates a global portfolio of lifestyle brands focused on creating places and experiences that bring people together.
The company designs, develops, and operates hospitality-driven destinations to host gatherings of all kinds, ranging from small corporate meetings to immersive brand activations and beyond.
We love bringing people together in person, and that passion for great experiences extends to our employees as well.
If you're interested in creating inspiring moments of connection, consider joining our team.
Convene is committed to building an inclusive and diverse workforce.
We are an Equal Opportunity Employer and welcome people from all backgrounds, experiences, abilities and perspectives.
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Conference & Events Assistant Manchester (M1) employer: Convene
Convene is an exceptional employer that values flexibility and collaboration, offering a unique opportunity for a Chef de Partie to thrive in a dynamic environment across multiple London venues. With a Monday–Friday rhythm and flexible shifts, employees enjoy a balanced work-life while being part of a supportive team dedicated to delivering outstanding client experiences. The company fosters a culture of growth and creativity, ensuring that every team member has the chance to develop their culinary skills and advance their career in the vibrant hospitality sector.
StudySmarter Expert Advice🤫
We think this is how you could land Conference & Events Assistant Manchester (M1)
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Convene and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Conference & Events Assistant Manchester (M1)
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Convene that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Convene.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Convene get a sense of who you are beyond your experience!
How to prepare for a job interview at Convene
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Convene and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
