At a Glance
- Tasks: Lead the events team to create unforgettable experiences for guests.
- Company: Join Convene, a vibrant hospitality group focused on connection and community.
- Benefits: Enjoy 25 days annual leave, private medical insurance, and professional development opportunities.
- Other info: Flexible hours and a supportive environment where your ideas matter.
- Why this job: Be the friendly face that makes every event shine and leaves a lasting impression.
- Qualifications: 2+ years in hospitality with supervisory experience preferred.
The predicted salary is between 30000 - 40000 £ per year.
Please note: candidate must currently reside in the UK and be able to work in the UK without sponsorship.
If you’re the kind of person who finds genuine joy in the "perfect flow" of a room and treats every guest like a VIP, you’ll fit right in here. At Convene, we’re all about the human side of hospitality, and as our Conference & Events Supervisor, you’ll be the friendly face leading our London team through the buzz of the rush. Working alongside our Managers, you’ll lead the operations team to ensure every event doesn’t just run—it shines—with that signature sparkle that makes every event at Convene stand out.
Convene Hospitality Group (CHG) operates a global portfolio of lifestyle brands focused on creating places and experiences that bring people together. The company designs, develops, and operates hospitality-driven destinations to host gatherings of all kinds, ranging from small corporate meetings to immersive brand activations and beyond. We love bringing people together in person, and that passion for great experiences extends to our employees as well. If you’re interested in creating inspiring moments of connection, consider joining our team.
What You’ll Do:
- As a Conference and Events Supervisor, you will be responsible for ensuring the success of all programs, while maintaining a profitable operation and high-quality products and service levels.
- Supervise and set up the service of culinary in a quick and efficient manner to participants and ensure that it follows the Program Execution Order.
- Supervise the service team and support staff including setup, utilities, maintenance, and security.
- Coordinate culinary service between the culinary team and service team.
- Monitor inventory and keep culinary informed of accurate counts.
- Enforce all rules and regulations and ability to carry out all safety and emergency programs.
- Follow health and safety regulations and ensure sanitations and cleanliness of service areas.
- Be involved in and/or conduct ongoing training of service specialist to maintain standards of service.
- Manage opening and/or closing inspection duties.
- Maintain service cleanliness in front and back of the sit.
- Ensure positive overall client satisfaction.
- Ability to interact with guests and/or associates in a courteous, empathetic, and discreet manner.
- Adhere to basic hygiene procedures and grooming standards.
- Lead and perform duties of service technician during shift.
What We Look For:
- Minimum 2 years’ of progressive experience in a conference centre or a related field.
- Previous supervisory responsibility preferred.
- Strong knowledge of service standards, and different service types.
- Knowledge of food and beverage preparation techniques, health department rules and regulations, liquor laws and regulations.
- Flexible and long hours sometimes required.
- Ability to move, lift, carry, push, pull and place objects up to 25 kg without assistance.
- Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping.
- Ability to stand, sit, or walk for an extended period of time.
We’re Here For You:
- Health and Wellness: Private medical insurance, subsidised eye care, subsidised fitness membership, Employee Assistance Program: well-being support and personal advice programme.
- Time Off and Work-Life Balance: 25 days annual leave plus bank holidays, and company sick pay.
- Financial Support and Benefits: Bonus scheme, interest-free loan for rail season tickets & further education, subsidised bicycle purchase through Cycle to Work scheme.
- Professional Development and Recognition: Continuous professional and personal development support, employee recognition and reward programs to mark achievements and milestones.
- Community and Impact: Opportunities to volunteer, donate, and participate in community give-back initiatives.
At Convene Hospitality Group, we believe great teams are built by bringing together people with different backgrounds, perspectives, and experiences. Our values of GRIT (Genuine, Relentless, Integrity, and Teamwork) shape how we show up for each other every day. We want everyone here to feel welcome, supported, and free to be themselves. If you’re excited to grow, learn, and make an impact, we’d love to have you on the team.
Convene Hospitality Group is proud to be an equal opportunity employer. We welcome applicants of all backgrounds, experiences, and perspectives.
Food & Beverage Supervisor (Monday-Friday) in London employer: Convene
Convene in Manchester is an excellent employer, offering a dynamic work environment where flexibility and customer satisfaction are at the forefront. With a strong emphasis on employee growth through training and development opportunities, staff can enhance their skills while enjoying a supportive culture that values teamwork and excellence in service delivery.
StudySmarter Expert Advice🤫
We think this is how you could land Food & Beverage Supervisor (Monday-Friday) in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show up prepared! When you land an interview, research the company and its values. Be ready to discuss how your experience aligns with their mission of creating memorable experiences for guests.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable talking about your skills and experiences. This will help you articulate your passion for hospitality and your ability to lead a team.
✨Tip Number 4
Apply through our website! We love seeing candidates who are genuinely interested in joining our team. Plus, it shows you're proactive and keen to be part of the Convene family.
We think you need these skills to ace Food & Beverage Supervisor (Monday-Friday) in London
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for hospitality shine through! Share specific experiences where you made a guest feel special or contributed to a memorable event. We want to see that genuine joy you bring to the table!
Tailor Your Application:Make sure to customise your application to match the job description. Highlight your relevant experience in conference and events supervision, and don’t forget to mention your knowledge of service standards and food preparation techniques. We’re looking for someone who fits right in!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points for your skills and experiences to make it easy for us to read. Remember, we appreciate straightforward communication, so don’t be afraid to show your personality while keeping it professional!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Convene!
How to prepare for a job interview at Convene
✨Know Your Stuff
Make sure you brush up on your knowledge of food and beverage service standards, as well as health and safety regulations. Being able to discuss these topics confidently will show that you're serious about the role and understand what it takes to ensure a successful event.
✨Show Your People Skills
As a Conference & Events Supervisor, you'll be interacting with guests and team members constantly. Prepare examples of how you've handled difficult situations or provided exceptional service in the past. This will demonstrate your ability to create that 'perfect flow' and treat every guest like a VIP.
✨Be Ready to Lead
Think about your previous supervisory experiences and be prepared to share how you've led teams effectively. Discuss your approach to training staff and ensuring high-quality service, as this is crucial for the role. Highlight any specific strategies you've used to motivate your team during busy events.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, team dynamics, and expectations for the role. This shows your genuine interest in the position and helps you determine if it's the right fit for you. Plus, it gives you a chance to engage with the interviewers on a deeper level.
