At a Glance
- Tasks: Provide top-notch client care and maintain a clean, welcoming environment.
- Company: Join Convene, a leading hospitality company with a focus on teamwork and inclusivity.
- Benefits: Competitive pay, flexible hours, healthy lunches, and a vibrant team culture.
- Other info: Great opportunities for growth in a dynamic and supportive environment.
- Why this job: Kickstart your career in hospitality while making a real impact every day.
- Qualifications: No specific qualifications required, just a positive attitude and willingness to learn.
The predicted salary is between 11.7 - 14.3 £ per hour.
Please note: Candidates must currently reside in the UK and be able to work in the UK without sponsorship.
Convene is an Equal Employment Opportunity Employer and we believe that diverse teams are the best teams. We live our values of GRIT (Genuine, Relentless, Integrity & Teamwork) and strive to create an inclusive and equitable workplace where everyone can be their true selves, where we all show up for each other. In line with our goal to be 1% better every day, we are committed to listening, learning, growing and improving.
Are you looking for flexible hours? Working as a team? There are many reasons to join our amazing Company. The skills you gain and the experience you gather may well kick start your career in hospitality/events! Come and Join us!
What You’ll Do:
- To help provide a high standard of client care within the venue by maintaining a clean and comfortable environment for clients at all times.
- Room Setting & Service: To set rooms each evening for the following day in accordance with client requirements and company standards. To ensure that meeting rooms that are not in use are set up to company standards and therefore available for client showrounds.
- House-keeping: To ensure that all meeting rooms, staff offices and common areas are maintained to the highest level of cleanliness. To clean and re-stock the washrooms on a daily basis. To carry out deep-cleaning duties within the venue as per the schedule provided by the Facilities Supervisor. To ensure that all waste removal is carried out according to Health & Safety regulations and company standards. To ensure that stocks of cleaning materials are maintained by updating stock sheets. To store and keep a log of lost property found in meeting rooms and common areas.
- Health and Safety: To carry out duties in accordance with all Health and Safety regulations and company best practice.
- General: To be available for staff briefings and company events including attendance at the company. To be available for weekend work where necessary. To undertake any reasonable requests for ad hoc duties by the venue team.
Who We Are:
Convene is a premium hospitality company that designs and operates meeting, event, flexible office, and membership spaces. With a network of 38 locations across nine cities in the U.S. and UK, Convene thoughtfully combines beautiful yet intuitive design, fully-integrated technology services, and a warm and welcoming environment to create a turnkey solution for extraordinary meeting and work experiences. Founded in 2009 with the goal of bringing hospitality and lifestyle into traditional commercial real estate assets, Convene partners with the industry’s top landlords to deliver increased value to their assets and premium experiences to their tenants. Convene has been named one of America’s 100 Most Promising Companies by Forbes and a Best Workplace by Inc. magazine, Fortune magazine, and Built In.
At Convene, you’ll receive:
- Competitive rate + holiday Pay
- Flexibility to choose your shifts
- Family lunch - fresh, healthy 'brain food' every day
- A chance to be part of a dynamic, growing team
- The opportunity to have a significant impact on your team and the business in the work that you do
- A culture of GRIT (Genuine, Relentless, Integrity and Teamwork)
Convene is committed to building an inclusive and diverse workforce. We are an Equal Opportunity Employer and welcome people from all backgrounds, experiences, abilities and perspectives.
Facilities Assistant- Client Support Team New London, UK employer: Convene
Convene in Manchester is an excellent employer, offering a dynamic work environment where flexibility and customer satisfaction are at the forefront. With a strong emphasis on employee growth through training and development opportunities, staff can enhance their skills while enjoying a supportive culture that values teamwork and excellence in service delivery.
StudySmarter Expert Advice🤫
We think this is how you could land Facilities Assistant- Client Support Team New London, UK
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Convene and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Facilities Assistant- Client Support Team New London, UK
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Convene that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Convene.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Convene get a sense of who you are beyond your experience!
How to prepare for a job interview at Convene
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Convene and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
