Facilites Assistant- Client Support Team in London
Facilites Assistant- Client Support Team

Facilites Assistant- Client Support Team in London

London Full-Time 13 - 16 £ / hour (est.) No home office possible
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At a Glance

  • Tasks: Provide top-notch client care and maintain a clean, welcoming environment.
  • Company: Join Convene, a global leader in hospitality and events.
  • Benefits: Flexible shifts, competitive pay, and opportunities for growth.
  • Why this job: Make unforgettable moments while enjoying a work-life balance.
  • Qualifications: No specific qualifications required, just a passion for service.
  • Other info: Be part of a dynamic team with a culture of GRIT.

The predicted salary is between 13 - 16 £ per hour.

Please note Candidates must currently reside in the UK and be able to work in the UK without sponsorship.

Looking for Flexible Hours and a Career That Works Around You? Join our Client Support Team at Convene and gain valuable experience in hospitality and events - where we don’t just run meetings and events, we create unforgettable moments that leave a lasting impression.

  • Flexible Gigs: Choose shifts that work for you. Weekdays, evenings, or just a few days a week. You’re in control.
  • Competitive Pay: Earn a great hourly wage while working with a dynamic, supportive team.
  • Room to Grow: Over 50% of our supervisors started in entry-level roles. We promote from within and invest in your future.
  • Work-Life Balance: Enjoy mostly Monday–Friday shifts and yes, you’ll usually have Christmas off to spend with loved ones!

What You'll Do:

  • Provide a high standard of client care within the venue by maintaining a clean and comfortable environment for clients at all times.
  • Room Setting & Service: Set rooms each evening for the following day in accordance with client requirements and company standards. Ensure that meeting rooms not in use are set up to company standards and available for client show rounds.
  • House-keeping: Maintain all meeting rooms, staff offices, and common areas at the highest level of cleanliness. Clean and re-stock washrooms daily. Carry out deep-cleaning duties within the venue as per the schedule provided by the Facilities Supervisor. Ensure all waste removal is carried out according to Health & Safety regulations and company standards. Maintain stocks of cleaning materials by updating stock sheets. Store and keep a log of lost property found in meeting rooms and common areas.
  • Health and Safety: Carry out duties in accordance with all Health and Safety regulations and company best practice.
  • General: Be available for staff briefings and company events, including attendance at company functions. Be available for weekend work where necessary. Undertake any reasonable requests for ad hoc duties by the venue team.

We’re Here For You:

  • Training & development
  • Competitive rate + holiday pay
  • Flexibility to choose your shifts
  • Family lunch - healthy, nourishing food
  • A chance to be part of a dynamic, growing team
  • The opportunity to have a significant impact on your team and the business in the work that you do
  • A culture of GRIT (Genuine, Relentless, Integrity and Teamwork)

Who We Are:

Convene is a global hospitality company that manages a growing portfolio of lifestyle brands focused on revolutionizing the way people meet, work, and gather. It creates hospitality-driven experiences and uniquely designed destinations across its various brands with the singular mission of fostering human-to-human connection. The Convene portfolio comprises Convene, etc.venues by Convene, and Convene Signature, offering clients multiple products including event venues, meeting rooms, flexible office spaces, and building amenity centers. With hospitality at its core, each brand and product offers on-site culinary, in-room A/V, production services, and dedicated hospitality staffing resources. As the largest single provider of dedicated meeting and event venues in the U.S. and UK, and with a growing footprint of flexible office space, the Convene portfolio has a network of nearly 40 locations across nine global cities.

Convene is committed to building an inclusive and diverse workforce. We are an Equal Opportunity Employer and welcome people from all backgrounds, experiences, abilities and perspectives.

Facilites Assistant- Client Support Team in London employer: Convene

Convene is an exceptional employer that prioritises flexibility and employee growth, making it an ideal choice for those seeking a rewarding career in hospitality. With competitive pay, the opportunity to choose your own shifts, and a strong commitment to promoting from within, you can thrive in a supportive environment that values work-life balance and personal development. Join our dynamic team in London and be part of a culture that fosters genuine connections and teamwork while creating unforgettable experiences for clients.
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Contact Detail:

Convene Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Facilites Assistant- Client Support Team in London

✨Tip Number 1

Get to know the company culture! Before your interview, check out Convene's social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their dynamic environment.

✨Tip Number 2

Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills align with the role of Facilities Assistant and be ready to share examples of your past experiences in hospitality or client support.

✨Tip Number 3

Dress the part! Even if the role is flexible, showing up in smart attire can make a great first impression. It shows that you respect the opportunity and are serious about joining the team at Convene.

✨Tip Number 4

Follow up after your interview! A quick thank-you email can go a long way. It not only shows your appreciation but also keeps you fresh in their minds as they make their decision. Plus, it’s a great chance to reiterate your excitement about the role!

We think you need these skills to ace Facilites Assistant- Client Support Team in London

Client Care
Room Setting
Housekeeping
Health and Safety Compliance
Attention to Detail
Flexibility
Teamwork
Communication Skills
Time Management
Problem-Solving Skills
Log Keeping
Ad Hoc Duties

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the Facilities Assistant role. Highlight your relevant experience in hospitality and client care, as we want to see how you can create those unforgettable moments for our clients!

Show Your Flexibility: Since we offer flexible shifts, let us know your availability clearly. Whether you prefer weekdays, evenings, or just a few days a week, being upfront about your schedule will help us find the best fit for you.

Highlight Your Team Spirit: We value teamwork here at Convene, so don’t forget to mention any experiences where you’ve worked well with others. Share examples of how you’ve contributed to a positive team environment, as it’s all about GRIT!

Apply Through Our Website: To make sure your application gets to us quickly, apply directly through our website. It’s the easiest way for us to review your details and get back to you about this exciting opportunity!

How to prepare for a job interview at Convene

✨Know the Company

Before your interview, take some time to research Convene. Understand their mission, values, and what makes them unique in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.

✨Showcase Your Flexibility

Since the role offers flexible hours, be prepared to discuss your availability and how you can adapt to different shifts. Highlight any previous experience where you successfully managed varying schedules or worked in dynamic environments.

✨Emphasise Client Care Skills

As a Facilities Assistant, client care is key. Think of examples from your past experiences where you went above and beyond to ensure a clean and comfortable environment for clients. Be ready to share these stories during your interview.

✨Prepare Questions

Interviews are a two-way street! Prepare thoughtful questions about the team culture, training opportunities, and how success is measured in this role. This shows that you’re not just interested in the job, but also in how you can grow within the company.

Facilites Assistant- Client Support Team in London
Convene
Location: London
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  • Facilites Assistant- Client Support Team in London

    London
    Full-Time
    13 - 16 £ / hour (est.)
  • C

    Convene

    50-100
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