At a Glance
- Tasks: Lead events and ensure every guest feels like a VIP in a buzzing environment.
- Company: Join Convene, a global leader in creating memorable hospitality experiences.
- Benefits: Enjoy 25 days annual leave, private medical insurance, and a bonus scheme.
- Other info: Embrace a diverse team culture and grow your career in hospitality.
- Why this job: Be the friendly face that makes events shine and creates inspiring moments.
- Qualifications: 2+ years in a conference centre with supervisory experience preferred.
The predicted salary is between 30000 - 40000 £ per year.
Please note: candidate must currently reside in the UK and be able to work in the UK without sponsorship. If you’re the kind of person who finds genuine joy in the “perfect flow” of a room and treats every guest like a VIP, you’ll fit right in here. At Convene, we’re all about the human side of hospitality, and as our Conference & Events Supervisor, you’ll be the friendly face leading our London team through the buzz of the rush.
Working alongside our Managers, you’ll lead the operations team to ensure every event doesn’t just run—it shines—with that signature sparkle that makes every event at Convene stand out. Convene Hospitality Group (CHG) operates a global portfolio of lifestyle brands focused on creating places and experiences that bring people together. The company designs, develops, and operates hospitality‑driven destinations to host gatherings of all kinds, ranging from small corporate meetings to immersive brand activations and beyond. We love bringing people together in person, and that passion for great experiences extends to our employees as well. If you're interested in creating inspiring moments of connection, consider joining our team.
What You’ll Do:
- As a Conference and Events Supervisor, you will be responsible for ensuring the success of all programs, while maintaining a profitable operation and high‑quality products and service levels.
- Supervise and set up the service of culinary in a quick and efficient manner to participants and ensure that it follows the Program Execution Order.
- Supervise the service team and support staff including setup, utilities, maintenance, and security.
- Coordinate culinary service between the culinary team and service team.
- Monitor inventory and keep culinary informed of accurate counts.
- Enforce all rules and regulations and ability to carry out all safety and emergency programs.
- Follow health and safety regulations and ensure sanitations and cleanliness of service areas.
- Be involved in and/or conduct ongoing training of service specialist to maintain standards of service.
- Manage opening and/or closing inspection duties.
- Maintain service cleanliness in front and back of the sit.
- Ensure positive overall client satisfaction.
- Ability to interact with guests and/or associates in a courteous, empathetic, and discreet manner.
- Adhere to basic hygiene procedures and grooming standards.
- Lead and perform duties of service technician during shift.
What We Look For:
- Minimum 2 years’ of progressive experience in a conference centre or a related field.
- Previous supervisory responsibility preferred.
- Strong knowledge of service standards, and different service types.
- Knowledge of food and beverage preparation techniques, health department rules and regulations, liquor laws and regulations.
- Flexible and long hours sometimes required.
- Ability to move, lift, carry, push, pull and place objects up to 25 kg without assistance.
- Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping.
- Ability to stand, sit, or walk for an extended period of time.
We’re Here For You
- Health and Wellness: Private medical insurance, Subsidised eye care, Subsidised fitness membership, Employee Assistance Program: well‑being support and personal advice programme.
- Time Off and Work‑Life Balance: 25 days annual leave plus bank holidays, and company sick pay.
- Financial Support and Benefits: Bonus scheme, Interest‑free loan for rail season tickets & further education, Subsidised bicycle purchase through Cycle to Work scheme.
- Professional Development and Recognition: Continuous professional and personal development support, Employee recognition and reward programs to mark achievements and milestones.
- Community and Impact: Opportunities to volunteer, donate, and participate in community give‑back initiatives, The opportunity to have a significant impact on your team and the business in the work that you do.
At Convene Hospitality Group, we believe great teams are built by bringing together people with different backgrounds, perspectives, and experiences. Our values of GRIT (Genuine, Relentless, Integrity, and Teamwork) shape how we show up for each other every day. We want everyone here to feel welcome, supported, and free to be themselves. If you’re excited to grow, learn, and make an impact, we’d love to have you on the team. Convene Hospitality Group is proud to be an equal opportunity employer. We welcome applicants of all backgrounds, experiences, and perspectives.
Food & Beverage Supervisor (Monday-Friday) employer: Convene
Convene in Manchester is an excellent employer, offering a dynamic work environment where flexibility and customer satisfaction are at the forefront. With a strong emphasis on employee growth through training and development opportunities, staff can enhance their skills while enjoying a supportive culture that values teamwork and excellence in service delivery.
StudySmarter Expert Advice🤫
We think this is how you could land Food & Beverage Supervisor (Monday-Friday)
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and think about how your experience aligns with what they’re looking for. This will help you stand out as a candidate who truly gets them.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable with common questions. The more you practice, the more confident you'll feel when it’s time to shine in front of the real interviewers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive and take the initiative to connect directly with us.
We think you need these skills to ace Food & Beverage Supervisor (Monday-Friday)
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for hospitality shine through! Share specific experiences where you’ve created memorable moments for guests, as this aligns perfectly with our values at Convene.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Conference & Events Supervisor role. Highlight relevant experience in event management and supervisory roles, and don’t forget to mention your knowledge of food and beverage service!
Be Authentic:We value genuine personalities here at Convene. Don’t be afraid to let your true self come through in your application. Share your unique perspective on teamwork and how you embody our GRIT values!
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you one step closer to joining our amazing team!
How to prepare for a job interview at Convene
✨Know Your Stuff
Make sure you brush up on your knowledge of food and beverage service standards, as well as health and safety regulations. Being able to discuss these topics confidently will show that you're serious about the role and understand what it takes to ensure a successful event.
✨Showcase Your People Skills
As a Conference & Events Supervisor, you'll be interacting with guests and team members constantly. Prepare examples of how you've handled difficult situations or provided exceptional service in the past. This will demonstrate your ability to create that 'VIP experience' for every guest.
✨Be Ready to Lead
Think about your previous supervisory experiences and be prepared to discuss how you've led teams effectively. Highlight any training or mentoring you've done, as this aligns perfectly with the expectations of the role at Convene.
✨Embrace the Company Values
Familiarise yourself with Convene's core values of GRIT (Genuine, Relentless, Integrity, and Teamwork). Be ready to share how these values resonate with you and how you can embody them in your work. This will show that you're not just looking for a job, but a place where you can truly contribute.
