At a Glance
- Tasks: Support client care by maintaining a clean and welcoming environment, setting up rooms, and ensuring health standards.
- Company: Convene is a global hospitality company focused on enhancing how people meet and work together.
- Benefits: Enjoy flexible hours, generous paid time off, wellness subsidies, and savings on bikes through our Cycle to Work programme.
- Other info: Must reside in the UK and be able to work without sponsorship.
- Why this job: Kick-start your career in hospitality while being part of a diverse, dynamic team that values growth and teamwork.
- Qualifications: No specific qualifications required; just bring your enthusiasm and willingness to learn!
The predicted salary is between 24000 - 36000 £ per year.
Facilities Assistant- Client Support Team
St Paul's, London (EC4M 7DQ)
Facilities Assistant, Client Support Team | London, UK
Candidates must currently reside in the UK and be able to work in the UK without sponsorship.
Looking for Flexible Hours and a Career That Works Around You? Join our Client Support Team at Convene and gain valuable experience in hospitality and events - where we don’t just run meetings and events, we create unforgettable moments that leave a lasting impression.
Flexible Gigs: Choose shifts that work for you. Weekdays, evenings, or just a few days a week. You’re in control.
Competitive Pay: Earn a great hourly wage while working with a dynamic, supportive team.
Room to Grow: Over 50% of our supervisors started in entry‑level roles. We promote from within and invest in your future.
Work‑Life Balance: Enjoy mostly Monday–Friday shifts and usually have Christmas off to spend with loved ones!
What You’ll Do:
Provide a high standard of client care within the venue by maintaining a clean and comfortable environment for clients at all times.
Room Setting & Service
- Set rooms each evening for the following day in accordance with client requirements and company standards.
- Ensure that meeting rooms not in use are set up to company standards and available for client show rounds.
House‑keeping
- Maintain all meeting rooms, staff offices, and common areas at the highest level of cleanliness.
- Clean and re‑stock washrooms daily.
- Carry out deep‑cleaning duties within the venue as per the schedule provided by the Facilities Supervisor.
- Ensure all waste removal is carried out according to Health & Safety regulations and company standards.
- Maintain stocks of cleaning materials by updating stock sheets.
- Store and keep a log of lost property found in meeting rooms and common areas.
Health and Safety
- Carry out duties in accordance with all Health and Safety regulations and company best practice.
General
- Be available for staff briefings and company events, including attendance at company functions.
- Be available for weekend work where necessary.
- Undertake any reasonable requests for ad hoc duties by the venue team.
Who We Are
Convene is a global hospitality company that manages a growing portfolio of lifestyle brands focused on revolutionising the way people meet, work, and gather. It creates hospitality‑driven experiences and uniquely designed destinations across its various brands with the singular mission of fostering human‑to‑human connection. The Convene portfolio comprises Convene, etc.venues by Convene, and Convene Signature, offering clients multiple products including event venues, meeting rooms, flexible office spaces, and building amenity centres. With hospitality at its core, each brand and product offers on‑site culinary, in‑room A/V, production services, and dedicated hospitality staffing resources. As the largest single provider of dedicated meeting and event venues in the U.S. and UK, and with a growing footprint of flexible office space, the Convene portfolio has a network of nearly 40 locations across nine global cities.
- A chance to be part of a dynamic, growing team
- The opportunity to have a significant impact on your team and the business in the work that you do
- A culture of GRIT (Genuine, Relentless, Integrity and Teamwork)
Convene is committed to building an inclusive and diverse workforce. We are an Equal Opportunity Employer and welcome people from all backgrounds, experiences, abilities and perspectives.
#J-18808-LjbffrFacilities Assistant- Client Support Team in London employer: Convene
Convene is an exceptional employer that prioritises inclusivity and employee growth, making it a fantastic place to work as a Facilities Assistant in London. With flexible hours, generous paid time off, and a commitment to wellness, employees are empowered to thrive both personally and professionally. Join a dynamic team where your contributions directly impact the client experience and the overall success of a leading hospitality company.
StudySmarter Expert Advice🤫
We think this is how you could land Facilities Assistant- Client Support Team in London
✨Tip Number 1
Familiarise yourself with the company's values, especially GRIT (Genuine, Relentless, Integrity & Teamwork). During any interactions, whether in interviews or networking, demonstrate how you embody these values in your previous experiences.
✨Tip Number 2
Highlight your experience in maintaining cleanliness and organisation in previous roles. Be prepared to discuss specific examples of how you've ensured high standards in a work environment, as this is crucial for the Facilities Assistant role.
✨Tip Number 3
Show your enthusiasm for flexible working hours and teamwork. Convey your willingness to adapt to various schedules and collaborate effectively with colleagues, as this aligns with the company's focus on creating a supportive team environment.
✨Tip Number 4
Research the hospitality industry trends and challenges, particularly in event management and client support. Being knowledgeable about the sector will help you engage in meaningful conversations during interviews and showcase your genuine interest in the role.
We think you need these skills to ace Facilities Assistant- Client Support Team in London
Some tips for your application 🫡
Understand the Role:Read the job description thoroughly to understand the responsibilities and requirements of the Facilities Assistant position. Tailor your application to highlight relevant experiences that align with the role.
Highlight Relevant Experience:In your CV and cover letter, emphasise any previous experience in hospitality, client support, or facilities management. Use specific examples to demonstrate how your skills can contribute to maintaining a high standard of client care.
Showcase Your Values:Convene values GRIT (Genuine, Relentless, Integrity & Teamwork). Make sure to reflect these values in your application by providing examples of how you embody them in your work ethic and interactions with others.
Proofread Your Application:Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for the role you are applying for.
How to prepare for a job interview at Convene
✨Show Your Team Spirit
Since the role is part of a client support team, emphasise your ability to work collaboratively. Share examples of how you've successfully worked in teams before and how you value teamwork.
✨Demonstrate Your Attention to Detail
The job requires maintaining high cleanliness standards and setting up rooms according to specific requirements. Be prepared to discuss how you ensure attention to detail in your previous roles, perhaps by sharing specific instances where this skill made a difference.
✨Understand Health and Safety Regulations
Familiarise yourself with basic health and safety regulations relevant to facilities management. Being able to discuss these during the interview will show that you take the responsibilities seriously and are proactive about safety.
✨Express Your Flexibility
The role may require weekend work and flexibility in hours. Make sure to convey your willingness to adapt to the needs of the team and the company, highlighting any past experiences where you’ve successfully managed flexible working hours.
