At a Glance
- Tasks: Support clients by maintaining a clean and welcoming environment for events.
- Company: Join Convene, a global leader in hospitality and event management.
- Benefits: Flexible hours, competitive pay, and opportunities for career growth.
- Other info: Be part of a dynamic team with a culture of genuine teamwork and integrity.
- Why this job: Make unforgettable moments while gaining valuable experience in hospitality.
- Qualifications: No specific qualifications required, just a passion for client care.
The predicted salary is between 12 - 15 € per hour.
St Paul's, London (EC4M 7DQ)
Facilities Assistant, Client Support Team | London, UK
Candidates must currently reside in the UK and be able to work in the UK without sponsorship.
Looking for Flexible Hours and a Career That Works Around You? Join our Client Support Team at Convene and gain valuable experience in hospitality and events - where we don’t just run meetings and events, we create unforgettable moments that leave a lasting impression.
- Flexible Gigs: Choose shifts that work for you. Weekdays, evenings, or just a few days a week. You’re in control.
- Competitive Pay: Earn a great hourly wage while working with a dynamic, supportive team.
- Room to Grow: Over 50% of our supervisors started in entry‑level roles. We promote from within and invest in your future.
- Work‑Life Balance: Enjoy mostly Monday–Friday shifts and usually have Christmas off to spend with loved ones!
What You’ll Do:
- Provide a high standard of client care within the venue by maintaining a clean and comfortable environment for clients at all times.
- Room Setting & Service: Set rooms each evening for the following day in accordance with client requirements and company standards. Ensure that meeting rooms not in use are set up to company standards and available for client show rounds.
- House‑keeping: Maintain all meeting rooms, staff offices, and common areas at the highest level of cleanliness. Clean and re‑stock washrooms daily. Carry out deep‑cleaning duties within the venue as per the schedule provided by the Facilities Supervisor. Ensure all waste removal is carried out according to Health & Safety regulations and company standards. Maintain stocks of cleaning materials by updating stock sheets. Store and keep a log of lost property found in meeting rooms and common areas.
- Health and Safety: Carry out duties in accordance with all Health and Safety regulations and company best practice.
- General: Be available for staff briefings and company events, including attendance at company functions. Be available for weekend work where necessary. Undertake any reasonable requests for ad hoc duties by the venue team.
Who We Are:
Convene is a global hospitality company that manages a growing portfolio of lifestyle brands focused on revolutionising the way people meet, work, and gather. It creates hospitality‑driven experiences and uniquely designed destinations across its various brands with the singular mission of fostering human‑to‑human connection. The Convene portfolio comprises Convene, etc.venues by Convene, and Convene Signature, offering clients multiple products including event venues, meeting rooms, flexible office spaces, and building amenity centres. With hospitality at its core, each brand and product offers on‑site culinary, in‑room A/V, production services, and dedicated hospitality staffing resources. As the largest single provider of dedicated meeting and event venues in the U.S. and UK, and with a growing footprint of flexible office space, the Convene portfolio has a network of nearly 40 locations across nine global cities.
A chance to be part of a dynamic, growing team. The opportunity to have a significant impact on your team and the business in the work that you do. A culture of GRIT (Genuine, Relentless, Integrity and Teamwork).
Convene is committed to building an inclusive and diverse workforce. We are an Equal Opportunity Employer and welcome people from all backgrounds, experiences, abilities and perspectives.
Facilities Assistant- Client Support Team employer: Convene
Convene is an exceptional employer located in the heart of London, offering flexible working hours that allow you to choose shifts that fit your lifestyle. With a strong emphasis on employee growth, over 50% of our supervisors have advanced from entry-level roles, ensuring that your career can flourish within our supportive and dynamic team. Enjoy a healthy work-life balance with mostly Monday to Friday shifts, competitive pay, and the opportunity to be part of a culture that values genuine teamwork and integrity.
StudySmarter Expert Advice🤫
We think this is how you could land Facilities Assistant- Client Support Team
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in hospitality or events. They might know about openings at Convene or can give you the inside scoop on what it’s like to work there.
✨Tip Number 2
Be ready for that interview! Research Convene and its values, especially their focus on creating unforgettable moments. Prepare some questions to show your interest and enthusiasm for the role.
✨Tip Number 3
Show off your flexibility! Since they’re looking for people who can choose shifts that work for them, highlight your availability and willingness to adapt to different schedules during your conversations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities right there, making it super easy for us to connect.
We think you need these skills to ace Facilities Assistant- Client Support Team
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A touch of humour or a personal story can make your application stand out.
Tailor Your Application:Make sure to tailor your application to the Facilities Assistant role. Highlight your relevant experience in hospitality and client support, and don’t forget to mention any specific skills that align with what we’re looking for!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforwardness, so avoid fluff and get straight to the good stuff!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Convene
✨Know the Company Inside Out
Before your interview, take some time to research Convene and its values. Understand their mission of creating unforgettable moments and how they prioritise hospitality. This will help you align your answers with what they’re looking for and show that you’re genuinely interested in being part of their team.
✨Showcase Your Client Care Skills
As a Facilities Assistant, client care is key. Prepare examples from your past experiences where you’ve gone above and beyond to ensure a clean and comfortable environment for clients. Highlighting your attention to detail and commitment to high standards will resonate well with the interviewers.
✨Flexibility is Your Friend
Since the role offers flexible hours, be ready to discuss your availability openly. Mention any previous experience working varied shifts or adapting to changing schedules. This shows that you’re adaptable and ready to meet the needs of the team and clients.
✨Prepare Questions to Ask
Interviews are a two-way street! Think of thoughtful questions to ask about the team culture, growth opportunities, or specific responsibilities. This not only demonstrates your interest but also helps you gauge if the role is the right fit for you.
