Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support AV technology for meetings and events, ensuring seamless experiences for clients.
- Company: Convene is a global leader in premium meeting and event spaces, focused on hospitality-driven experiences.
- Benefits: Enjoy 25 days annual leave, professional development support, and flexible work options.
- Why this job: Join a vibrant team that values inclusivity and offers opportunities to make a real impact.
- Qualifications: High school diploma required; 3+ years in AV/IT support preferred, with strong customer service skills.
- Other info: Must reside in the UK and be able to work without sponsorship.
The predicted salary is between 36000 - 60000 £ per year.
Join to apply for the Corporate Audio Visual Technician, Meetings & Events role at Convene
Join to apply for the Corporate Audio Visual Technician, Meetings & Events role at Convene
Please note: candidate must currently reside in the UK and be able to work in the UK without sponsorship.
AV Operations Specialist, London
Convene, a global industry leader in premium meeting, event, flexible office, and membership spaces is seeking a full-time AV Technician to join our Operations team. The AV Technician also known as the AV Operations Specialist will exemplify a passion for Hospitality, Events, and AV Technology along with being a proponent of cultivating a positive and inclusive employee culture. In this role, the AV Operations Specialist will partner with and report directly to the General Manager as well as the Technology Manager.
What You’ll Do
The AV Operations Specialist provides and supports all services used to deliver technology to our customers and associates including networking, desktop support, audio, video, HSIA, audio & video conferencing, webcasting, and basic lighting for different types of meetings and events. The AV Operations Specialist works closely with customers and the AV Management Team to deliver an excellent meeting, conference, and working experience. The person in this role also works directly with the property and event teams to deliver excellent client experiences.
- Provide ad-hoc troubleshooting and assistance to customers of all technology competency levels.
- Troubleshoot AV equipment, including but not limited to audio, video, lighting, computer networking systems, and hardware.
- Evaluation and troubleshooting of personal computer hardware and software, peripheral devices, mobile devices, and network component problems.
- Pre-program coordination with property teams, and the AV Operations Manager, ensuring that all their technological needs are met and in place for their arrival.
- Provide genuine anticipatory customer service by establishing good working relationships with Convene team members, divisions, and vendors.
- Attend PEO, Pre-Con, and pre-production meetings as needed.
- Support day-to-day floor operations, including set and strike, operating in room equipment, facilitating and supporting other AV Property Functions.
- Develop and maintain positive relationships with clients and assist with any reasonable requests during programs.
- Interact with the Production team to ensure a thorough understanding of the client experience with Convene prior to the start of their meeting/event.
- Assist in any areas of daily operation.
- Participate in collaborative project efforts with both the technology team and other departments.
- Review all departmental SOPs on a quarterly basis.
- Maintain and uphold Convenes cultural standards
- Perform other duties as requested by management.
- Show initiative and drive to solve problems.
- Portray a polished, professional image according to Convene dress code standards.
What We Look For
- High school diploma/GED required; Bachelor’s Degree preferred
- 3+ years’ experience in supporting AV and IT equipment and computer software systems.
- Customer service or hospitality experience preferred.
- Demonstrate knowledge of audiovisual equipment including analog/digital audio mixers, wireless microphone systems, seamless video switchers, and projectors/displays.
- Possess a basic understanding of Crestron and other central control systems.
- Basic knowledge of data networking principles, architecture, and applications.
- Experience in the basic installation, configuration, operation and administration of operating systems, applications and hardware for Macs, PCs, LANs, servers.
- Proficient in Microsoft Office and Apple iWorks suite of business applications.
- Flexible, long, and weekend hours sometimes required.
- Ability to move, lift, carry, push, pull, and place objects up to 25 pounds without assistance.
- Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping.
- Ability to stand, sit, or walk for an extended period of time.
- Ability to climb and work on a ladder for lengthy periods of time.
Equipment & Technical Qualifications
- Audio: 4-48 channel analog/digital mixers, wireless microphone lavaliers and handhelds, push-to-talk microphone systems, audio recorders. Familiarity with Biamp Server/Forte systems is a plus.
- Video: Switchers, projectors, LCD displays, LED Video Walls, Media Server familiarity a plus
- Lighting: Familiarity with Lighting Maps, lighting concepts, and lighting best practices, familiarity with rigging.
- IT: Wi-Fi troubleshooting, connecting hardline internet, Knowledge of DHCP/Static IP addressing, operating, other collaboration tools and equipment
- Hybrid: Familiarity with virtual meeting and event platform functions as well as livestreaming technologies including cameras, encoders, and lighting, and transmission protocols i.e. RTMPs/HLS/SRT.
- Control: Familiarity with Crestron control systems and associated hardware, familiarity with AVoIP fundamentals a plus
Who We Are
Convene is a global hospitality company that manages a growing portfolio of lifestyle brands focused on revolutionizing the way people meet, work, and gather. It creates hospitality-driven experiences and uniquely designed destinations across its various brands with the singular mission of fostering human-to-human connection. The Convene portfolio comprises Convene, etc.venues by Convene, and Convene Signature, offering clients multiple products including event venues, meeting rooms, flexible office spaces, and building amenity centers. With hospitality at its core, each brand and product offers on-site culinary, in-room A/V, production services, and dedicated hospitality staffing resources.As the largest single provider of dedicated meeting and event venues in the U.S. and UK, and with a growing footprint of flexible office space, the Convene portfolio has a network of nearly 40 locations across nine global cities.
Learn more at Here For You
Health and Wellness
- Private medical insurance
- Subsidised eye care
- Subsidised fitness membership
- Employee Assistance Program: well-being support and personal advice programme
Time Off and Work-Life Balance
- 25 days annual leave plus bank holidays, and company sick pay
- Financial Support and Benefits
- Bonus scheme
- Interest-free loan for rail season tickets & further education
- Subsidised bicycle purchase through Cycle to Work scheme
Professional Development and Recognition
- Continuous professional and personal development support
- Employee recognition and reward programs to mark achievements and milestones
Community and Impact
- Opportunities to volunteer, donate, and participate in community give-back initiatives
- The opportunity to have a significant impact on your team and the business in the work that you do
Convene is committed to building an inclusive and diverse workforce. We are an Equal Opportunity Employer and welcome people from all backgrounds, experiences, abilities and perspectives.
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Design, Art/Creative, and Information Technology
-
Industries
Hospitality, Leasing Non-residential Real Estate, and IT Services and IT Consulting
Referrals increase your chances of interviewing at Convene by 2x
Sign in to set job alerts for “Audio Visual Technician” roles.
London, England, United Kingdom 1 week ago
London, England, United Kingdom 3 weeks ago
London, England, United Kingdom 4 weeks ago
London, England, United Kingdom 1 week ago
London, England, United Kingdom 2 weeks ago
London, England, United Kingdom 1 month ago
Greater London, England, United Kingdom 6 days ago
Ilford, England, United Kingdom 1 month ago
London, England, United Kingdom 3 days ago
London, England, United Kingdom 1 day ago
Sound Technician | Chessington World of Adventures Resort
Chessington, England, United Kingdom 2 weeks ago
London, England, United Kingdom 2 weeks ago
London, England, United Kingdom 2 weeks ago
London, England, United Kingdom 4 months ago
London, England, United Kingdom 2 weeks ago
Greater London, England, United Kingdom 5 days ago
London, England, United Kingdom 1 month ago
Senior Event and Conference Centre Technician
London, England, United Kingdom 3 weeks ago
London, England, United Kingdom 1 month ago
London, England, United Kingdom 5 days ago
Music and Sound Technician, LB WANDSWORTH SCHOOLS
London, England, United Kingdom 6 days ago
Greater London, England, United Kingdom 5 days ago
London, England, United Kingdom 1 week ago
London, England, United Kingdom 2 days ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
Corporate Audio Visual Technician, Meetings & Events employer: Convene
Contact Detail:
Convene Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Corporate Audio Visual Technician, Meetings & Events
✨Tip Number 1
Familiarise yourself with the latest AV technology trends and equipment. Being knowledgeable about the specific tools mentioned in the job description, like Crestron systems and various audio-visual setups, will help you stand out during interviews.
✨Tip Number 2
Network with professionals in the AV and events industry. Attend local meetups or online forums to connect with others who work in similar roles. This can lead to valuable insights and potential referrals for the position.
✨Tip Number 3
Prepare to discuss your customer service experience in detail. Since the role emphasises hospitality and client interaction, think of specific examples where you provided exceptional service or resolved issues effectively.
✨Tip Number 4
Showcase your problem-solving skills during the interview. Be ready to share scenarios where you successfully troubleshot AV equipment or managed technical challenges, as this will demonstrate your capability to handle the demands of the role.
We think you need these skills to ace Corporate Audio Visual Technician, Meetings & Events
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in AV technology and customer service. Emphasise any specific skills related to audio, video, and lighting equipment that align with the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and events. Mention how your previous experiences have prepared you for the role of AV Operations Specialist and how you can contribute to Convene's positive culture.
Showcase Technical Skills: In your application, clearly outline your technical qualifications, such as familiarity with AV equipment, networking principles, and software systems. Use specific examples to demonstrate your expertise.
Highlight Customer Service Experience: Since the role involves direct interaction with clients, emphasise any past roles where you provided exceptional customer service. Share anecdotes that illustrate your ability to troubleshoot and assist customers effectively.
How to prepare for a job interview at Convene
✨Know Your AV Equipment
Familiarise yourself with the specific audio-visual equipment mentioned in the job description, such as mixers, microphones, and projectors. Being able to discuss your experience with these tools will demonstrate your technical knowledge and suitability for the role.
✨Showcase Your Customer Service Skills
Since this role involves a lot of interaction with clients and team members, be prepared to share examples of how you've provided excellent customer service in previous positions. Highlight any experiences where you went above and beyond to ensure client satisfaction.
✨Demonstrate Problem-Solving Abilities
Prepare to discuss specific instances where you've successfully troubleshot AV or IT issues. Employers appreciate candidates who can think on their feet and resolve problems efficiently, so have a few examples ready to illustrate your skills.
✨Emphasise Team Collaboration
This position requires working closely with various teams, so be ready to talk about your experience collaborating with others. Share stories that highlight your ability to work well in a team environment and contribute positively to group dynamics.
