Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage events and ensure high-quality service while supervising teams.
- Company: Convene is a leading hospitality company with premium meeting and event spaces across the UK and US.
- Benefits: Enjoy private medical insurance, 25 days leave, and a bonus scheme.
- Why this job: Join a diverse team committed to growth and making a positive impact in the community.
- Qualifications: 2+ years in event management with supervisory experience preferred.
- Other info: Must reside in the UK and work without sponsorship.
The predicted salary is between 36000 - 60000 £ per year.
Social network you want to login/join with:
Conference & Events Operations Manager, London
col-narrow-left
Client:
Convene
Location:
London, United Kingdom
Job Category:
Other
–
EU work permit required:
Yes
col-narrow-right
Job Reference:
a8d93f7ce822
Job Views:
13
Posted:
12.08.2025
Expiry Date:
26.09.2025
col-wide
Job Description:
The Conference and Events Manager is responsible for ensuring the success of all programs while maintaining a profitable operation and high-quality products and service levels. The Conference and Events Manager is expected to share ideas to promote business; reduce employee turnover; maintain revenue and payroll budgets; and meet budgeted productivity while keeping quality consistently high.
- Supervise and set up the culinary service quickly and efficiently for participants and ensure that it follows The Program Execution Order
- Supervise the service team and support staff including setup, utilities, maintenance, and security
- Coordinate culinary service between the culinary team and service team
- Keep culinary informed of accurate counts
- Review menu/service with production and culinary teams
- Enforce all rules and regulations and ability to carry out all safety and emergency programs
- Monitor all beverage consumption
- Follow all health and safety regulations and ensure sanitation and cleanliness of service areas
What We Look For:
- Minimum of 2 or more years of progressive experience in a conference center or a related field
- Previous supervisory responsibility preferred
- Strong knowledge of service standards, and different service types
- Knowledge of food and beverage preparation techniques, health department rules and regulations, liquor laws and regulations
- Be involved in and/or conduct ongoing training of service specialists to maintain standards of service
- Manage opening and/or closing inspection duties
- Maintain service cleanliness in front and back of the site
- Ensure positive overall client satisfaction
- Ability to interact with guests and/or associates in a courteous, empathetic, and discreet manner
- Adhere to basic hygiene procedures and grooming standards
- Flexible and long hours sometimes required
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance
- Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, or walk for an extended period of time
Who We Are:
Convene is a global lifestyle hospitality company that designs and operates premium meeting, event, and flexible office spaces. It is the largest single provider of dedicated meeting and event venues in the U.S. and U.K. with a network of 38 locations across nine cities; the Convene portfolio of brands includes etc.venues, Club 75, and the “by Convene” label for bespoke locations in partnership with other organizations. With a combined 44 years of experience, Convene brands bring hospitality and lifestyle into traditional commercial real estate assets, partnering with the industry’s top landlords to deliver increased building value while also creating premium experiences for tenants. The company counts Ares and RXR Realty among its investors, and has been named one of America’s 100 Most Promising Companies by Forbes and a Best Workplace by Inc. magazine, Fortune magazine, and Built In. Learn more at
Health and Wellness
- Private medical insurance
- Subsidised eye care
- Subsidised fitness membership
- Employee Assistance Program: well-being support and personal advice programme
Time Off and Work-Life Balance
- 25 days annual leave plus bank holidays, and company sick pay
- Financial Support and Benefits
- Interest-free loan for rail season tickets & further education
- Subsidised bicycle purchase through Cycle to Work scheme
Professional Development and Recognition
- Continuous professional and personal development support
- Employee recognition and reward programs to mark achievements and milestones
Community and Impact
- Opportunities to volunteer, donate, and participate in community give-back initiatives
- The opportunity to have a significant impact on your team and the business in the work that you do
#J-18808-Ljbffr
Conference & Events Operations Manager employer: Convene
Contact Detail:
Convene Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Conference & Events Operations Manager
✨Tip Number 1
Familiarise yourself with the latest trends in event management and hospitality. This knowledge will not only help you during interviews but also demonstrate your passion for the industry.
✨Tip Number 2
Network with professionals in the events sector. Attend industry conferences or local meetups to connect with potential colleagues and learn about unadvertised job opportunities.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed events in the past. Highlight your problem-solving skills and ability to work under pressure, as these are crucial for the role.
✨Tip Number 4
Research Convene's values and culture thoroughly. Be ready to explain how your personal values align with theirs, especially regarding teamwork and integrity, which are key to their operations.
We think you need these skills to ace Conference & Events Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in conference and event management. Focus on your supervisory roles, knowledge of service standards, and any specific achievements that demonstrate your ability to manage successful events.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the role and the company. Mention how your values align with Convene's commitment to GRIT and inclusivity. Provide examples of how you've contributed to team success in previous roles.
Showcase Relevant Skills: Emphasise your knowledge of food and beverage preparation techniques, health regulations, and your ability to maintain high service standards. Highlight any training or mentoring experience you have with service staff.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in event management.
How to prepare for a job interview at Convene
✨Showcase Your Experience
Make sure to highlight your previous experience in conference and event management. Discuss specific examples where you successfully managed events, supervised teams, or improved service standards.
✨Demonstrate Teamwork and Leadership
Since the role requires supervising staff and coordinating with various teams, be prepared to share instances where you effectively led a team or collaborated with others to achieve a common goal.
✨Understand the Company Values
Familiarise yourself with Convene's values of GRIT (Genuine, Relentless, Integrity & Teamwork). Be ready to discuss how these values resonate with you and how you can embody them in your work.
✨Prepare Questions
Have thoughtful questions ready for the interviewers about the company culture, expectations for the role, and opportunities for professional development. This shows your genuine interest in the position and the company.
