At a Glance
- Tasks: Lead and manage exciting events, ensuring every detail creates a memorable experience.
- Company: Join Convene Hospitality Group, a global leader in creating inspiring spaces for gatherings.
- Benefits: Enjoy 25 days annual leave, private medical insurance, and professional development opportunities.
- Other info: Flexible hours and a dynamic team environment await you!
- Why this job: Be the mastermind behind unforgettable events and make a real impact on client satisfaction.
- Qualifications: 2+ years in event management with strong leadership and service skills.
The predicted salary is between 31500 - 38500 £ per year.
We are looking for the master of the \"big picture\" who also happens to have the eye for detail. As our Conference & Events Manager you'll be the go to for all things operations and events.
This isn't just about ticking boxes; it’s about leading the charge in creating seamless, \"wow\" moments for our clients and their guests while keeping the engine room running like a well-oiled machine.
From the high-stakes energy of live corporate events to the behind-the-scenes magic of maintenance, you’ll be the go-to leader making sure every square inch of our space shines.
If you’re a pro at juggling logistics, inspiring a diverse team, and turning \"good\" feedback into \"where do i sign for next year\" status, we want to meet you!
Whilst we work in the world of events our operations are usually
Monday-Friday, flexibility is key in our world!
Please note: The candidate must currently reside in the UK and be able to work in the UK without sponsorship.
What You’ll Do
The Conference and Events Manager is responsible for ensuring the success of all programs while maintaining a profitable operation and high-quality products and service levels.
The Conference and Events Manager is expected to share ideas to promote business; reduce employee turnover; maintain revenue and payroll budgets; and meet budgeted productivity while keeping quality consistently high.
- Supervise and set up the culinary service quickly and efficiently for participants and ensure that it follows The Program Execution Order
- Supervise the service team and support staff including setup, utilities, maintenance, and security
- Coordinate culinary service between the culinary team and service team
- Keep culinary informed of accurate counts
- Review menu/service with production and culinary teams
- Enforce all rules and regulations and ability to carry out all safety and emergency programs
- Monitor all beverage consumption
- Follow all health and safety regulations and ensure sanitation and cleanliness of service areas
What We Look For
- Minimum of 2 or more years of progressive experience in a conference center or a related field
- Previous supervisory responsibility preferred
- Strong knowledge of service standards, and different service types
- Knowledge of food and beverage preparation techniques, health department rules and regulations, liquor laws and regulations
- Be involved in and/or conduct ongoing training of service specialists to maintain standards of service
- Manage opening and/or closing inspection duties
- Maintain service cleanliness in front and back of the site
- Ensure positive overall client satisfaction
- Ability to interact with guests and/or associates in a courteous, empathetic, and discreet manner
- Adhere to basic hygiene procedures and grooming standards
- Flexible and long hours sometimes required
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance
- Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, or walk for an extended period of time
Who We Are
Convene Hospitality Group (CHG) operates a global portfolio of lifestyle brands focused on creating places and experiences that bring people together.
The company designs, develops, and operates hospitality-driven destinations to host gatherings of all kinds, ranging from small corporate meetings to immersive brand activations and beyond.
We love bringing people together in person, and that passion for great experiences extends to our employees as well.
If you’re interested in creating inspiring moments of connection, consider joining our team.
- Health and Wellness
- Private medical insurance
- Subsidised eye care
- Subsidised fitness membership
- Employee Assistance Program: well-being support and personal advice programme
- Time Off and Work-Life Balance
- 25 days annual leave plus bank holidays, and company sick pay
- Financial Support and Benefits
- Interest-free loan for rail season tickets & further education
- Subsidised bicycle purchase through Cycle to Work scheme
- Professional Development and Recognition
- Continuous professional and personal development support
- Employee recognition and reward programs to mark achievements and milestones
- Community and Impact
- Opportunities to volunteer, donate, and participate in community give-back initiatives
- The opportunity to have a significant impact on your team and the business in the work that you do
Convene is an Equal Employment Opportunity Employer and we believe that diverse teams are the best teams.
We live our values of GRIT (Genuine, Relentless, Integrity & Teamwork) and strive to create an inclusive and equitable workplace where everyone can be their true selves, where we all show up for each other.
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Conference & Events Manager New London employer: Convene
Convene is an exceptional employer that values flexibility and collaboration, offering a unique opportunity for a Chef de Partie to thrive in a dynamic environment across multiple London venues. With a Monday–Friday rhythm and flexible shifts, employees enjoy a balanced work-life while being part of a supportive team dedicated to delivering outstanding client experiences. The company fosters a culture of growth and creativity, ensuring that every team member has the chance to develop their culinary skills and advance their career in the vibrant hospitality sector.
StudySmarter Expert Advice🤫
We think this is how you could land Conference & Events Manager New London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Convene. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Convene
Don't be shy about reaching out to Convene directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Conference & Events Manager New London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Convene and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Convene
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
