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- Tasks: Lead exciting conferences and events, ensuring everything runs smoothly from start to finish.
- Company: Join Convene, a top global lifestyle hospitality company with a vibrant culture.
- Benefits: Enjoy 25 days annual leave, private medical insurance, and subsidised fitness memberships.
- Why this job: Make a real impact in event management while developing your skills in a dynamic environment.
- Qualifications: Strong communication skills and a knack for organisation; experience with audio-visual equipment is a plus.
- Other info: Be part of a supportive team with opportunities for professional growth and community involvement.
The predicted salary is between 36000 - 60000 ÂŁ per year.
We’re seeking a Conference and Events Lead to join our Operations team at our Sancroft property. The Conference and Events Lead will report directly to the Conference and Events Supervisor.
Operations
- Assist with closing up the venue and conducting quality inspection throughout the building including conference and breakout rooms.
- Ensure any faults or repairs in the building noted during such quality checks are logged on the maintenance fault database.
- Monitor the maintenance database and ensure all maintenance issues are being dealt with through effective communication with the central facilities team.
- Carry out minor maintenance tasks, providing highest standards of maintenance throughout the building through effective delegation and own input.
- Be responsible for monitoring external building contractors in and out of the building, ensuring all signing in procedures are adhered to, checking their work and monitoring activities.
- Monitor work of external building contractors, scheduling, agreeing and following up visit dates, reporting back to the GM with issues and feedback.
- In conjunction with the GM, be responsible for scheduling, monitoring and coordinating preventative maintenance activities on the Sancroft building and facilities.
- Be responsible for updating the Housekeeping/Facilities SOP manual and training relevant personnel.
Facilities
- Have overall responsibility for monitoring recycling and waste removal in the building – cardboard boxes, plastic cups, furniture and other equipment.
- Take a proactive approach ensuring the transition of all client events from booking to event day run efficiently and smoothly.
- Work closely with Ops and have a proactive approach to client event management, identifying potential room set up and other operational challenges ahead.
- Respond and deal with client comments on the Facilities department.
- Be responsible for inventorying and ordering stock of all client stationery used in training rooms including branded items (e.g., delegate pads, pencils, sweets, flipchart pads).
Personnel
- Supervise the daily tasks of the housekeeping/facilities team and ensure that the venue is fully prepared for the following day.
- Undertake twice yearly appraisals.
- Oversee the team’s weekly timesheets for sign off and submission.
- Conduct weekly meetings with the housekeeping/facilities team communicating customer satisfaction results, special requirements, company information, HR, and weekly operating issues.
Security
- Have overall responsibility for the security of the building, ensuring procedures are in place and adhered to, particularly in the following areas: Ensuring all exits, grills and doors are locked or shut when necessary.
- Through effective supervision, ensure all deliveries and collections into the building are handled appropriately.
- Oversee the main and master key boxes in the sales office, ensuring tagging is kept up to date.
- Be responsible for safekeeping.
- Assist with servicing of rooms during lunch breaks, replenishing glasses, water, removing dirty coffee cups, generally tidying up ready for the afternoon.
- Implement an effective rota/work schedule for the team, delegating tasks and encouraging teamwork to achieve high standards.
Health & Safety
- Represent Ops as a health & safety officer/fire officer ensuring that all mandatory checks, fire bell tests and fire drills are carried out as per safety regulations.
- Participate in the monthly health & safety meeting, assist with updating the necessary health & safety paperwork.
- Be part of 6-monthly fire drills for day-time staff and ensure each member of staff participates in at least one of the drills.
What We Look For
- Good written and verbal communication skills
- Good understanding of audio-visual equipment and troubleshooting
- Good organisational skills
- Team player
- Proficiency in Microsoft Excel and Word
Who We Are
Convene is a global lifestyle hospitality company that designs and operates premium meeting, event, and flexible office spaces. It is the largest single provider of dedicated meeting and event venues in the U.S. and U.K. with a network of 38 locations across nine cities; the Convene portfolio of brands includes etc.venues, Club 75, and the “by Convene” label for bespoke locations in partnership with other organizations. With a combined 44 years of experience, Convene brands bring hospitality and lifestyle into traditional commercial real estate assets, partnering with the industry’s top landlords to deliver increased building value while also creating premium experiences for tenants. The company counts Ares and RXR Realty among its investors, and has been named one of America’s 100 Most Promising Companies by Forbes and a Best Workplace by Inc., Fortune, and Built In magazines.
Health and Wellness
- Private medical insurance
- Subsidised eye care
- Subsidised fitness membership
- Employee Assistance Program: well-being support and personal advice programme
Time Off and Work-Life Balance
- 25 days annual leave plus bank holidays, and company sick pay
- Financial Support and Benefits
- Interest-free loan for rail season tickets & further education
- Subsidised bicycle purchase through Cycle to Work scheme
Professional Development and Recognition
- Continuous professional and personal development support
- Employee recognition and reward programs to mark achievements and milestones
Community and Impact
- Opportunities to volunteer, donate, and participate in community give-back initiatives
- The opportunity to have a significant impact on your team and the business in the work that you do
Conference & Events Lead employer: Convene
Contact Detail:
Convene Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Conference & Events Lead
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Familiarise yourself with their recent projects and values so you can show them you're a perfect fit for their team.
✨Tip Number 3
Practice your interview skills with a friend or in front of a mirror. The more comfortable you are talking about your experience and how it relates to the role, the better you'll come across!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Conference & Events Lead
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see why you're excited about being our Conference & Events Lead and how you can contribute to our team.
Tailor Your CV: Make sure your CV is tailored to the job description. Highlight your relevant experience in event management, facilities oversight, and any specific skills that match what we're looking for. This helps us see how you fit into our vision!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that gets straight to the good stuff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Convene
✨Know the Venue Inside Out
Before your interview, take some time to research the Sancroft property and its facilities. Familiarise yourself with the layout, the types of events held there, and any recent updates or changes. This will show your genuine interest in the role and help you answer questions more confidently.
✨Demonstrate Your Organisational Skills
As a Conference & Events Lead, you'll need to juggle multiple tasks. Prepare examples from your past experiences where you've successfully managed events or projects. Highlight your ability to coordinate schedules, manage teams, and ensure everything runs smoothly, as this is crucial for the role.
✨Showcase Your Communication Skills
Good written and verbal communication skills are essential for this position. Practice articulating your thoughts clearly and concisely. You might be asked about how you handle client feedback or communicate with team members, so have specific examples ready that demonstrate your effective communication style.
✨Prepare for Health & Safety Questions
Since you'll be responsible for health and safety protocols, brush up on relevant regulations and best practices. Be ready to discuss how you would implement safety checks and manage emergency situations. Showing that you take health and safety seriously will set you apart from other candidates.
