Conference & Events Assistant- Client Support Team
Conference & Events Assistant- Client Support Team

Conference & Events Assistant- Client Support Team

London Full-Time No home office possible
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At a Glance

  • Tasks: Assist in delivering exceptional food and beverage service at events.
  • Company: Convene is a global hospitality company revolutionising meetings and events.
  • Benefits: Enjoy flexible hours, competitive pay, and generous paid time off.
  • Why this job: Join a dynamic team and create unforgettable experiences while growing your career.
  • Qualifications: No specific experience required; just bring a positive attitude and willingness to learn.
  • Other info: Opportunities for advancement with over 50% of supervisors starting in entry-level roles.
  • Deliver high-quality food and beverage service, ensuring excellent customer satisfaction and maintaining a professional, polite, and client-focused demeanor.
  • Provide efficient waiting service during meal times.
  • Serve food and beverages in meeting rooms and the restaurant, ensuring areas are cleaned and replenished as needed.
  • Adhere to daily plans and rotas.
  • Maintain cleanliness and tidiness in all catering areas, completing relevant cleaning schedules.
  • Assist with dishwashing and ensure catering equipment is clean and well-maintained, in accordance with Health & Safety guidelines.
  • Comply with company training programs and related documents.
  • Support any reasonable requests relevant to the department\’s operations.
  • Monitor and maintain stock levels under the supervision of the F&B Team Leader, Supervisor, or a senior manager.
  • Ensure timely delivery of all food and beverages.
  • Maintain a positive and helpful attitude throughout working hours.
  • Health and Safety:

  • Perform duties in line with all Health and Safety regulations and company best practices.
  • Adhere to company and statutory regulations regarding grooming and personal hygiene.
  • Wear the correct uniform or standard of dress at all times.
  • General:

  • Attend staff briefings and company events, including the company away day.
  • Be available for weekend work as required.
  • Undertake any reasonable ad hoc duties requested by the venue team.
  • Who We Are:

    Convene is a global hospitality company that manages a growing portfolio of lifestyle brands focused on revolutionizing the way people meet, work, and gather. It creates hospitality-driven experiences and uniquely designed destinations across its various brands with the singular mission of fostering human-to-human connection. The Convene portfolio comprises Convene, etc.venues by Convene, and Convene Signature, offering clients multiple products including event venues, meeting rooms, flexible office spaces, and building amenity centers. With hospitality at its core, each brand and product offers on-site culinary, in-room A/V, production services, and dedicated hospitality staffing resources.As the largest single provider of dedicated meeting and event venues in the U.S. and UK, and with a growing footprint of flexible office space, the Convene portfolio has a network of nearly 40 locations across nine global cities.

    Learn more at .

    Convene is committed to building an inclusive and diverse workforce. We are an Equal Opportunity Employer and welcome people from all backgrounds, experiences, abilities and perspectives.

    Conference & Events Assistant- Client Support Team employer: Convene

    Convene is an exceptional employer that prioritises flexibility and work-life balance, allowing you to choose shifts that fit your lifestyle while earning competitive pay. With a strong commitment to employee growth, over 50% of our supervisors have advanced from entry-level roles, ensuring that your career can flourish within our dynamic and supportive team. Located in London, we offer generous benefits including paid time off, wellness subsidies, and a chance to make a meaningful impact in the hospitality industry.
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    Contact Detail:

    Convene Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Conference & Events Assistant- Client Support Team

    ✨Tip Number 1

    Familiarise yourself with the hospitality and events industry. Understanding the key trends and challenges can help you engage in meaningful conversations during interviews and show your genuine interest in the role.

    ✨Tip Number 2

    Network with professionals in the events sector. Attend local events or join online forums to connect with people who work in similar roles. This can provide insights into the company culture and potentially lead to referrals.

    ✨Tip Number 3

    Demonstrate your flexibility and adaptability. Since the role offers flexible hours, be prepared to discuss your availability and willingness to take on various shifts, including weekends and evenings.

    ✨Tip Number 4

    Research Convene's values and mission. Understanding their focus on creating memorable experiences will allow you to align your answers with their goals, showcasing that you're a great fit for their team.

    We think you need these skills to ace Conference & Events Assistant- Client Support Team

    Customer Service Skills
    Attention to Detail
    Time Management
    Teamwork
    Communication Skills
    Flexibility
    Problem-Solving Skills
    Health and Safety Awareness
    Food and Beverage Knowledge
    Organisational Skills
    Ability to Work Under Pressure
    Positive Attitude
    Adaptability
    Basic Cleaning and Maintenance Skills

    Some tips for your application 🫡

    Tailor Your CV: Make sure your CV highlights relevant experience in hospitality and events. Emphasise any roles where you provided customer service or worked in a team environment, as these are key for the Conference & Events Assistant position.

    Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of the role. Mention specific skills that align with the job description, such as attention to detail and ability to work flexible hours.

    Highlight Relevant Skills: In your application, focus on skills that are crucial for the role, such as food and beverage service, cleanliness standards, and adherence to health and safety regulations. Use examples from past experiences to illustrate these skills.

    Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which is essential in the hospitality industry.

    How to prepare for a job interview at Convene

    ✨Show Your Passion for Hospitality

    Make sure to express your enthusiasm for the hospitality industry during the interview. Share any relevant experiences or stories that highlight your love for creating memorable moments for clients.

    ✨Demonstrate Flexibility

    Since the role offers flexible hours, be prepared to discuss your availability and willingness to work various shifts. Highlight any previous experience where you adapted to changing schedules or demands.

    ✨Emphasise Teamwork Skills

    The Client Support Team thrives on collaboration. Be ready to provide examples of how you've successfully worked in a team environment, especially in high-pressure situations typical in events and catering.

    ✨Understand Health & Safety Protocols

    Familiarise yourself with basic health and safety regulations relevant to the hospitality sector. Being knowledgeable about these protocols will show your commitment to maintaining a safe and professional environment.

    Conference & Events Assistant- Client Support Team
    Convene
    Location: London
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    • Conference & Events Assistant- Client Support Team

      London
      Full-Time
    • C

      Convene

      50-100
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