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- Tasks: Assist in delivering exceptional hospitality services at events and support various teams.
- Company: Convene is a leading global hospitality company with a focus on premium meeting and event spaces.
- Benefits: Enjoy flexible hours, competitive pay, holiday pay, and healthy team lunches.
- Why this job: Join a dynamic team where every day is unique and impactful in the hospitality industry.
- Qualifications: Hospitality experience preferred; strong communication and organisational skills are essential.
- Other info: Be part of a culture that values GRIT: Genuine, Relentless, Integrity, and Teamwork.
Convene is an Equal Employment Opportunity Employer and we believe that diverse teams are the best teams. We live our values of GRIT (Genuine, Relentless, Integrity & Teamwork) and strive to create an inclusive and equitable workplace where everyone can be their true selves, where we all show up for each other. In line with our goal to be 1% better every day, we are committed to listening, learning, growing and improving. We welcome applicants from all backgrounds, experiences, abilities, and perspectives to join us on this journey.
We are currently looking to hire passionate and dedicated individuals for several key roles on a casual contract basis, offering flexibility in choosing your shifts. These roles include:
- Conference and Events Assistant
- Conference and Events Team Leader
- F&B Team Leader
- F&B Assistant
- Facilities Team Leader
- Facilities Assistant
- Host / Cloak Room Assistant
On the Client Support Team, you will play a key role in delivering outstanding hospitality services to our clients, ensuring every participant receives exceptional and anticipatory service. You will interact with clients to enhance their experience and collaborate closely with our Culinary, Production, and Technology teams to exceed expectations. Your role will involve food and beverage service, room setup for events, and providing overall event support.
Responsibilities:
- Provide high-level hospitality services to clients and event participants.
- Assist in room setups, ensuring everything is in place for smooth event execution.
- Serve food and beverages with care and attention to detail.
- Work closely with internal teams (Culinary, Production, Technology) to ensure the event runs seamlessly.
- Respond to client requests and address their needs promptly and professionally.
- Maintain a welcoming and professional environment at all times.
- Ensure the safety and cleanliness of the event spaces.
What We Look For:
- 1 year of hospitality experience is a plus
- Basic knowledge of food and beverage service
- Strong communication and interpersonal skills
- Good organisational skills with the ability to multitask
- Motivated team player with a proactive approach to supporting colleagues
- Food Hygiene or Food Handling Certificate preferred
- Flexibility to work long hours as required by event schedules
- Physical capability to lift up to 25 pounds, reach overhead, and stand or walk for extended periods
Who We Are:
Convene is a global lifestyle hospitality company that designs and operates premium meeting, event, and flexible office spaces. It is the largest single provider of dedicated meeting and event venues in the U.S. and U.K. with a network of 38 locations across nine cities; the Convene portfolio of brands includes etc.venues, Club 75, and the "by Convene" label for bespoke locations in partnership with other organizations. With a combined 44 years of experience, Convene brands bring hospitality and lifestyle into traditional commercial real estate assets, partnering with the industry's top landlords to deliver increased building value while also creating premium experiences for tenants.
We're Here For You:
- Training & development
- Competitive rate + holiday pay
- Flexibility to choose your shifts
- Family lunch - healthy, nourishing food
- A chance to be part of a dynamic, growing team
- The opportunity to have a significant impact on your team and the business in the work that you do
- A culture of GRIT (Genuine, Relentless, Integrity and Teamwork)
Conference & Events Assistant employer: Convene
Contact Detail:
Convene Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Conference & Events Assistant
✨Tip Number 1
Familiarise yourself with the values of GRIT that Convene promotes. During your interactions, whether in interviews or networking, demonstrate how you embody these values in your previous experiences.
✨Tip Number 2
Showcase your flexibility and willingness to adapt by discussing any past experiences where you've successfully managed changing circumstances or last-minute requests during events.
✨Tip Number 3
Connect with current or former employees on platforms like LinkedIn to gain insights into the company culture and expectations. This can help you tailor your approach when applying.
✨Tip Number 4
Prepare to discuss specific examples of your hospitality experience, particularly in food and beverage service, as this is a key aspect of the role. Highlight any relevant certifications you may have.
We think you need these skills to ace Conference & Events Assistant
Some tips for your application 🫡
Understand the Company Values: Familiarise yourself with Convene's values of GRIT (Genuine, Relentless, Integrity & Teamwork). Reflect these values in your application to show that you align with their culture.
Highlight Relevant Experience: Emphasise any previous hospitality experience you have, particularly in roles that involved client interaction or event support. Use specific examples to demonstrate your skills.
Tailor Your CV and Cover Letter: Customise your CV and cover letter for the Conference & Events Assistant role. Mention your organisational skills, ability to multitask, and any relevant certifications like Food Hygiene or Food Handling.
Show Enthusiasm for the Role: Express your passion for hospitality and events in your application. Convey your excitement about the opportunity to work in a dynamic environment where no two days are the same.
How to prepare for a job interview at Convene
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share any relevant experiences that highlight your dedication to providing excellent service, as this role is all about creating memorable experiences for clients.
✨Demonstrate Teamwork Skills
Since the role involves working closely with various teams, be prepared to discuss examples of how you've successfully collaborated with others in past roles. Highlight your ability to communicate effectively and support your colleagues.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills in real-life scenarios. Think of situations where you had to handle client requests or resolve issues during events, and be ready to explain how you managed them.
✨Emphasise Flexibility and Adaptability
Given the dynamic nature of events, it's important to convey your flexibility in working hours and your ability to adapt to changing circumstances. Share examples of how you've thrived in fast-paced environments or adjusted to last-minute changes.
