Barista- Client Support Team
Barista- Client Support Team

Barista- Client Support Team

London Part-Time No home office possible
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At a Glance

  • Tasks: Join our Client Support Team as a Barista, providing top-notch service and creating memorable experiences.
  • Company: Convene is a leading hospitality company, known for premium meeting and event spaces across the UK and US.
  • Benefits: Enjoy flexible hours, competitive pay, 25 days annual leave, and health perks like private medical insurance.
  • Why this job: This role offers growth opportunities, a supportive team culture, and a chance to make a real impact.
  • Qualifications: Must have at least 1 year of Barista experience and excellent communication skills.
  • Other info: Candidates must reside in the UK and be eligible to work without sponsorship.

Looking for Flexible Hours and a Career That Works Around You?
Join our Client Support Team at Convene and gain valuable experience in hospitality and events – where we don’t just run meetings and events, we create unforgettable moments that leave a lasting impression.

Flexible Gigs: Choose shifts that work for you. Weekdays, evenings, or just a few days a week. You’re in control.
Competitive Pay: Earn a great hourly wage while working with a dynamic, supportive team.Room to Grow: Over 50% of our supervisors started in entry-level roles. We promote from within and invest in your future.
Work-Life Balance: Enjoy mostly Monday–Friday shifts and yes, you’ll usually have Christmas off to spend with loved ones!

Please note: candidate must currently reside in the UK and be able to work in the UK without sponsorship.

What You’ll Do:

The Barista will provide genuine anticipatory service to clients and participants in all aspects of hospitality. In this position, you will interact with our clients and ensure they have a great experience at Convene. We need someone with excellent communication and interpersonal skills, as well as someone highly motivated and ready to work with others. Our employees carry our Core Values every day: Genuine, Relentless, Integrity, and Teamwork.

  • Greet all clients with enthusiasm and friendliness
  • Maintain a warm and friendly demeanor at all times
  • Provide world-class service, in accordance with our Brand Standards
  • Set up, replenish, maintain, and breakdown Food and Beverage stations
  • Accommodate special client needs and last minute requests
  • Develop relationships with clients
  • Accurately answer client questions about culinary and our spaces in a friendly manner
  • Read, understand, and execute Program Execution Orders
  • Follow checklists and Standard Operating Procedures
  • Set up and breakdown conference rooms and refreshing rooms as needed
  • Perform facility maintenance
  • Maintain safe, clean, organized, and well-stocked work areas
  • Responsible for constant sanitation, organization, and proper food handling
  • Have full knowledge of menus, recipes, and other pertinent information
  • Perform opening, mid-shift, and closing duties in accordance with company standards
  • Perform cleaning duties including: wiping down tables and chairs, cleaning glasses, washing dishes, polishing glass and silverware, making rollups
  • Maintain a professional appearance at all times
  • Maintain professional working relationships with the team
  • Follow all Company drink recipes and procedures
  • Perform additional duties as assigned

What We Look For:

  • Minimum 1 year of Barista experience
  • Basic knowledge of food and beverage
  • Proven excellent communication and interpersonal skills
  • Must be highly motivated and ready to lead other team members
  • Proficient in multitasking
  • Flexible and long hours are sometimes required
  • Ability to move, carry, push, pull and place objects up to 25 pounds without assistance
  • Ability to reach overhead and below the knees
  • Ability to stand, sit, and walk for an extended period of time

Who We Are:

Convene is a global lifestyle hospitality company that designs and operates premium meeting, event, and flexible office spaces. It is the largest single provider of dedicated meeting and event venues in the U.S. and U.K. with a network of 38 locations across nine cities; the Convene portfolio of brands includes etc.venues, Club 75, and the “by Convene” label for bespoke locations in partnership with other organizations. With a combined 44 years of experience, Convene brands bring hospitality and lifestyle into traditional commercial real estate assets, partnering with the industry’s top landlords to deliver increased building value while also creating premium experiences for tenants. The company counts Ares and RXR Realty among its investors, and has been named one of America’s 100 Most Promising Companies by Forbes and a Best Workplace by Inc. magazine, Fortune magazine, and Built In . Learn more at

Health and Wellness

  • Private medical insurance
  • Subsidised eye care
  • Subsidised fitness membership
  • Employee Assistance Program: well-being support and personal advice programme

Time Off and Work-Life Balance

  • 25 days annual leave plus bank holidays, and company sick pay
  • Financial Support and Benefits
  • Interest-free loan for rail season tickets & further education
  • Subsidised bicycle purchase through Cycle to Work scheme

Professional Development and Recognition

  • Continuous professional and personal development support
  • Employee recognition and reward programs to mark achievements and milestones

Community and Impact

  • Opportunities to volunteer, donate, and participate in community give-back initiatives
  • The opportunity to have a significant impact on your team and the business in the work that you do

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Barista- Client Support Team employer: Convene

At Convene, we pride ourselves on being an exceptional employer that values flexibility and personal growth. Our supportive work culture fosters teamwork and integrity, while offering competitive pay and opportunities for advancement, with over 50% of our supervisors starting in entry-level roles. Located in the vibrant City of London, we provide a unique chance to create unforgettable experiences in hospitality and events, all while enjoying a healthy work-life balance and comprehensive benefits.
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Contact Detail:

Convene Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Barista- Client Support Team

✨Tip Number 1

Familiarise yourself with Convene's core values: Genuine, Relentless, Integrity, and Teamwork. During your interactions, whether in person or online, demonstrate how you embody these values in your work ethic and customer service approach.

✨Tip Number 2

Network with current or former employees of Convene. They can provide insights into the company culture and expectations, which can help you tailor your approach during interviews and show that you understand what it means to be part of their team.

✨Tip Number 3

Prepare to discuss your previous barista experience in detail. Be ready to share specific examples of how you've provided excellent customer service, handled difficult situations, or worked effectively in a team setting, as these are crucial for the role.

✨Tip Number 4

Show your flexibility and willingness to adapt by discussing your availability for various shifts. Highlight any past experiences where you successfully managed changing schedules or last-minute requests, as this aligns with the flexible nature of the job.

We think you need these skills to ace Barista- Client Support Team

Excellent Communication Skills
Interpersonal Skills
Customer Service Orientation
Teamwork
Multitasking
Attention to Detail
Food and Beverage Knowledge
Problem-Solving Skills
Time Management
Flexibility
Ability to Follow Standard Operating Procedures
Basic Food Handling and Sanitation Knowledge
Professional Appearance
Ability to Lift and Carry Objects Up to 25 Pounds

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your barista experience and any relevant skills in hospitality. Emphasise your communication and interpersonal skills, as these are crucial for the role.

Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific experiences that demonstrate your ability to provide excellent service and work well in a team.

Highlight Flexibility: Since the role offers flexible hours, make sure to mention your availability and willingness to work various shifts. This shows that you are adaptable and ready to meet the company's needs.

Showcase Your Knowledge: Demonstrate your understanding of the hospitality industry and the importance of creating memorable experiences for clients. Mention any relevant knowledge about food and beverage that could set you apart.

How to prepare for a job interview at Convene

✨Show Your Passion for Hospitality

Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific experiences where you went above and beyond to create a memorable experience for clients, as this aligns with the company's core values.

✨Demonstrate Excellent Communication Skills

Since the role requires strong interpersonal skills, prepare to showcase your ability to communicate effectively. You might want to practice answering common questions clearly and confidently, and think of examples where you successfully resolved client queries.

✨Highlight Your Flexibility

Given that the position offers flexible hours, be ready to discuss your availability and willingness to adapt to different shifts. This shows that you are committed to meeting the needs of the team and the clients.

✨Prepare for Situational Questions

Expect to be asked how you would handle specific scenarios, such as accommodating special client requests or managing multiple tasks at once. Think through your past experiences and be ready to share how you approached similar situations.

Barista- Client Support Team
Convene
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  • Barista- Client Support Team

    London
    Part-Time

    Application deadline: 2027-09-04

  • C

    Convene

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