Senior Account Manager

Senior Account Manager

London Full-Time 36000 - 60000 ÂŁ / year (est.) Home office (partial)
C

At a Glance

  • Tasks: Lead client accounts and ensure exceptional service delivery in a dynamic workplace environment.
  • Company: Convene is a hospitality company revolutionising meeting and office spaces across the U.S. and UK.
  • Benefits: Enjoy flexible remote work, comprehensive health insurance, generous PTO, and professional development opportunities.
  • Why this job: Join a values-driven team focused on innovation, collaboration, and creating unforgettable experiences for clients.
  • Qualifications: Experience in account management and a passion for hospitality and client relations are essential.
  • Other info: We prioritise diversity, equity, and inclusion, offering a supportive environment for all employees.

The predicted salary is between 36000 - 60000 ÂŁ per year.

We are rethinking the workplace experience.

The Convene portfolio is a hospitality company that designs and operates a network of meeting, event, and flexible office locations across the U.S. and UK. Our brands include Convene, etc.venues by Convene, and Convene Signature.

We are a global leader in future-of-work solutions, bringing a hospitality-driven experience to the workplace. We serve as a partner, not just a place, for our clients and members, offering concierge-style services, dedicated support teams, and in-house resources, allowing our clients and members to focus on what they do best.

The passion our company has for creating impactful work experiences for our clients extends to all of our employees as well. If you’re interested in helping us provide inspiring and unforgettable moments, consider joining our team.

We are a values-driven company and we strive for Convene employees to be healthy, have flexibility, and have access to resources and support at work so they can lead a full life outside of the office.

Hospitality-driven

Convene is first and foremost a hospitality company that operates within the meeting, event, and shared workplace industries. We create inspiring destinations for clients, members, and landlords to meet, work, and host experiential events.

Focused on innovation

Our clients’ evolving needs drive our passion for innovation and motivate us to constantly develop new creative solutions. If you’re a creative problem solver who doesn’t settle for “good enough,” you’ll feel at home here.

Our employees have access to comprehensive insurance plans that cover medical, dental, and vision so they can stay healthy. Additional benefits and resources include FSA, Long-Term Disability, Short-Term Disability, fertility and family planning resources, and a virtual dedicated health advocate.

We offer our employees a 401K with employer match, financial wellness education, life insurance, and transit incentives. We also prioritize professional advancement, offering a robust catalog of online learning opportunities and workshops focused on leadership development, professional growth, and skills-based training.

Employees have access to generous paid time off, including paid holiday breaks and birthday PTO to promote work-life balance and wellness. We also offer an Employee Assistance Program, Parental Leave, and a variety of perks and discounts to support your everyday life.

We prioritize a balance of in-person collaboration and flexible remote productivity with our hybrid work policy. This allows our global teams to thrive and have opportunities to work together in our Convene cities, as roles allow.

Diversity & inclusion

At Convene, we are committed to becoming 1% better every day, which includes a strong and ongoing focus on diversity, equity, and inclusion (DE&I). We strive to create an environment where everyone feels valued and empowered to be their true selves. This commitment is reflected in our organizational practices and our approach to work. With the support of our leadership team and Employee Resource Groups (ERGs), we collaborate and seek out input in order to foster a diverse and inclusive environment.

Enabling those who want to give back or grow, we offer an annual application-based paid sabbatical program to those who want to invest in their communities.

Awards and recognitions

  • Best Small & Medium Workplaces, Fortune Magazine | 2018, 2020
  • Best Workplaces in New York, Fortune Magazine | 2017, 2019, 2020, 2021
  • Best Workplaces in the Meetings Industry, Meetings & Conventions Magazine | 2018
  • Top Companies – Startups, LinkedIn | 2017
  • 5000 Fastest Growing Private Companies, Inc. Magazine | 2017-2019, 2024
  • Best Places to Work for Midsize Companies in NY, BuiltIn NY | 2022
  • Best Places to Work Boston, Chicago, Philadelphia, BuiltIn | 2023

Learn more about what it is like to work at Convene

Convene CEO talks about growing your career

#J-18808-Ljbffr

Senior Account Manager employer: Convene LLC

Convene is an exceptional employer that prioritises the well-being and professional growth of its employees, offering a dynamic work culture that blends flexibility with collaboration. With comprehensive benefits including health insurance, generous paid time off, and a commitment to diversity and inclusion, Convene fosters an environment where creativity and innovation thrive. Employees are encouraged to develop their skills through robust learning opportunities and enjoy a supportive atmosphere that values work-life balance, making it an ideal place for those seeking meaningful and rewarding careers in the hospitality industry.
C

Contact Detail:

Convene LLC Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Account Manager

✨Tip Number 1

Familiarise yourself with the hospitality industry, especially in relation to meeting and event management. Understanding the nuances of client relationships and service delivery will help you stand out as a candidate who truly gets what Convene is all about.

✨Tip Number 2

Showcase your problem-solving skills by preparing examples of how you've innovated or improved processes in previous roles. This aligns perfectly with Convene's focus on creativity and innovation in their services.

✨Tip Number 3

Network with current or former employees of Convene to gain insights into the company culture and values. This can provide you with valuable information that you can reference during your discussions, demonstrating your genuine interest in the role.

✨Tip Number 4

Prepare to discuss your approach to diversity, equity, and inclusion in the workplace. Given Convene's commitment to these values, being able to articulate your own experiences and ideas in this area will resonate well with the hiring team.

We think you need these skills to ace Senior Account Manager

Client Relationship Management
Strategic Planning
Sales Expertise
Negotiation Skills
Project Management
Communication Skills
Problem-Solving Skills
Team Leadership
Market Analysis
Hospitality Industry Knowledge
Customer Service Excellence
Adaptability
Networking Skills
Financial Acumen
Creativity and Innovation

Some tips for your application 🫡

Understand the Company Culture: Familiarise yourself with Convene's values and mission. Highlight how your personal values align with their commitment to hospitality, innovation, and diversity in your application.

Tailor Your CV: Make sure your CV reflects relevant experience in account management and the hospitality industry. Use specific examples that demonstrate your problem-solving skills and ability to create impactful client experiences.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for creating memorable workplace experiences. Mention specific aspects of Convene’s approach that resonate with you and explain how you can contribute to their goals.

Showcase Your Skills: In your application, emphasise skills that are crucial for a Senior Account Manager, such as relationship building, strategic thinking, and project management. Provide concrete examples of how you've successfully applied these skills in previous roles.

How to prepare for a job interview at Convene LLC

✨Understand the Company Culture

Before your interview, take some time to research Convene's values and culture. They prioritise hospitality and innovation, so be prepared to discuss how your experience aligns with these principles and how you can contribute to creating inspiring workplace experiences.

✨Showcase Your Problem-Solving Skills

As a Senior Account Manager, you'll need to demonstrate your ability to creatively solve problems. Prepare examples from your past work where you've successfully navigated challenges or implemented innovative solutions that benefited clients.

✨Highlight Your Experience in Hospitality

Given that Convene is a hospitality-driven company, it's crucial to highlight any relevant experience you have in this field. Discuss how you've contributed to enhancing client experiences and how you can bring that expertise to the role.

✨Prepare Questions About Diversity and Inclusion

Convene places a strong emphasis on diversity, equity, and inclusion. Prepare thoughtful questions about their DE&I initiatives and be ready to share your own views on fostering an inclusive workplace, as this will show your alignment with their values.

Senior Account Manager
Convene LLC
C
Similar positions in other companies
UK’s top job board for Gen Z
discover-jobs-cta
Discover now
>