AV Systems Engineer London, UK

Join our team at Convene, a global leader in future-of-work solutions, bringing a hospitality-driven experience to the workplace. We serve as a partner for our clients and members, offering concierge-style services, dedicated support teams, and in-house resources, allowing them to focus on what they do best.

Convene is first and foremost a hospitality company that operates within the meeting, event, and shared workplace industries. We create inspiring destinations for clients, members, and landlords to meet, work, and host experiential events.

Our clients’ evolving needs drive our passion for innovation and motivate us to constantly develop new creative solutions. If you’re a creative problem solver who doesn’t settle for “good enough,” you’ll feel at home here.

We offer our employees a 401K with employer match, financial wellness education, life insurance, and transit incentives. We also prioritize professional advancement, offering a robust catalog of online learning opportunities and workshops focused on leadership development, professional growth, and skills-based training. Employees have access to generous paid time off, including paid holiday breaks and birthday PTO to promote work-life balance and wellness. We also offer an Employee Assistance Program, Parental Leave, and a variety of perks and discounts to support your everyday life.

At Convene, we are committed to becoming 1% better every day, which includes a strong and ongoing focus on diversity, equity, and inclusion (DE&I). We strive to create an environment where everyone feels valued and empowered to be their true selves.

Shape the Future of Collaborative Technology as an AV Systems Engineer! Join our rapidly expanding team and be at the forefront of revolutionising how we connect and collaborate. We are seeking a passionate, full-time AV Systems Engineer to play a crucial role in maintaining and optimising our cutting-edge integrated AV systems.

What You’ll Do:

• Drive Innovation: Dive into troubleshooting and maintaining state-of-the-art AV systems, ensuring our teams have the tools they need to succeed.
• Own Solutions: Manage and resolve support requests through our streamlined internal ticketing system, providing exceptional service and minimising disruptions.
• Collaborate & Grow: Partner with our on-site Operations team and external Integration partners, expanding your expertise and building valuable relationships.
• Stay Ahead of the Curve: Continuously learn and master the latest integrated AV technologies, positioning yourself as a leader in the field.
• Make a Real Impact: Play a vital part in keeping our systems running smoothly, empowering our teams to achieve their goals.

What We Look For:

• 4+ years of hands-on experience with complex AV systems.
• Key Tech Proficiency: Shure MXA/ULX/Axient Products, AnalogWay Switchers (Pulse, Quick-Vu and Aquilon), Mersive Solstice, Yamaha Digital Consoles (TF/QL-Series), AVoIP core concepts and understanding of AVoIP systems.
• Troubleshooting & Commissioning: Expertly diagnose, resolve, and commission advanced AV setups.
• Network & Code Management: Understanding of network topology and ability to manage AV code.
• Installation Skills: Proficient in installing speakers, displays, cameras, and cabling.
• Service-Oriented Mindset: Dedicated to delivering exceptional service to stakeholders and clients.
• Physical Capabilities: Ability to lift 50lbs, climb ladders, and perform overhead installations & visual acuity to terminate cables.
• Flexibility: Willingness to be onsite daily across our UK venues and travel occasionally as needed.

Convene is committed to building an inclusive and diverse workforce. We are an Equal Opportunity Employer and welcome people from all backgrounds, experiences, abilities and perspectives.