Chef De Partie - Client Support Team in London

Chef De Partie - Client Support Team in London

London Part-Time 11.7 - 14.3 £ / hour (est.) No working from home possible
Convene Hospitality Group

At a Glance

  • Tasks: Join our team to create unforgettable culinary experiences at exciting events.
  • Company: Convene, a global hospitality company focused on human connection.
  • Benefits: Flexible hours, competitive pay, and a fun work environment.
  • Other info: Opportunity for growth in a vibrant and inclusive workplace.
  • Why this job: Be part of a dynamic team that makes events memorable with amazing food.
  • Qualifications: Experience in food preparation and a passion for customer service.

The predicted salary is between 11.7 - 14.3 £ per hour.

Please note: candidate must currently reside in the UK and be able to work in the UK without sponsorship.

Are you looking for flexible hours? At Convene we are all about bringing people together, to create unforgettable moments and events that leave our guests talking about us for not just weeks but in years to come. Our chefs are the true driving force that make our events stand out from the rest, creating incredible dishes that leave our clients and their guests wanting more every time. Understanding that the Chef world is challenging, fun, and hard work we usually work on a Monday-Friday basis (it’s almost too good to be true right!? We even close for Christmas). Joining our Client Support Team you'll own your schedule on a casual agreement meaning you can pick and choose your shifts week to week giving you the opportunity to take control of your rota. We have 11 beautiful venues across London and we're looking for Chefs to join us to work in specific venues to support our peak period from September.

What You’ll Do:

  • The Chef De Partie will assist the Head Chef in the management, preparation, delivery & presentation of all Food and Beverage with the aim to provide the highest level of client service within budget.
  • Food Preparation
    • To ensure the prompt service of all meals and services at the required times to the companies standards and to the delegates satisfaction.
    • Under the instruction of the Head Chef, be responsible for the preparation & presentation of the food needed for consumption in the restaurant, and be available at service periods.
    • To ensure that the methods of preparation and presentation comply with the current recognised catering standards under the guidance of the Head Chef.
    • To prepare and assist at special functions which may fall outside normal working hours.
  • Operational and Customer Service
    • In the Head Chef’s absence ensure that all the waiting staff are familiar with the daily menu including content and explanation, ensuring that a de-brief takes place before each daily service and portion control is monitored.
    • To ensure any client requests and comments are responded to promptly and reported to the Head Chef.
    • To assist the Head Chef with serving on hot counters to ensure that the catering standards are met and are running in accordance with the booking schedule and all clients requirements are met and exceeded.
    • To liaise in advance with the events team in the Head Chef’s absence to determine the forthcoming weeks events, numbers and specific catering and operational requirements to support the smooth running of all events.
  • Management of Staff
    • To assist Head Chef in the supervision of any agency and junior staff on site.
    • To work alongside the front of house team to ensure that there is effective stock rotation system within the department.
    • To accurately record wastage and under the guidance of the head chef take appropriate steps to keep wastage to a minimum.
  • Health & Safety
    • To adhere to all etc venues and statutory regulations pertaining to health, safety and fire at all times.
    • To ensure a high standard of personal, general cleanliness and hygiene to comply with etc venues and statutory regulations.
    • To wear the correct standard of dress or uniform at all times.
    • To adhere to the company and statutory regulations pertaining to safety and hygiene operations of the kitchen and ancillary areas at all times.
    • To report any defective and hazardous equipment immediately to the Head Chef.
    • To ensure that stores and other areas of potential loss are secured at all times.
    • To report any loss immediately to the Venue Manager.
    • To adhere to all regulations appertaining COSHH and HACCP at all times.
  • Other responsibilities
    • To carry out any reasonable management requests including duty management shifts.
    • To build good working relationship with all other areas of the venue team.
    • To support the venue team including assisting with client events that may fall outside of normal working hours and weekends.
    • Attend any company events as requested by the Venue Manager.

    Who We Are:

    Convene is a global hospitality company that manages a growing portfolio of lifestyle brands focused on revolutionizing the way people meet, work, and gather. It creates hospitality-driven experiences and uniquely designed destinations across its various brands with the singular mission of fostering human-to-human connection. The Convene portfolio comprises Convene, etc.venues by Convene, and Convene Signature, offering clients multiple products including event venues, meeting rooms, flexible office spaces, and building amenity centers. With hospitality at its core, each brand and product offers on-site culinary, in-room A/V, production services, and dedicated hospitality staffing resources. As the largest single provider of dedicated meeting and event venues in the U.S. and UK, and with a growing footprint of flexible office space, the Convene portfolio has a network of nearly 40 locations across nine global cities. Convene is committed to building an inclusive and diverse workforce. We are an Equal Opportunity Employer and welcome people from all backgrounds, experiences, abilities and perspectives.

Chef De Partie - Client Support Team in London employer: Convene Hospitality Group

Convene Hospitality Group is an exceptional employer for culinary professionals, offering a vibrant work culture in the heart of Greater London. With a strong focus on employee growth and development, we provide comprehensive benefits including medical insurance, wellness allowances, and generous annual leave, ensuring our team members thrive both personally and professionally while contributing to high-volume catering events.

Convene Hospitality Group

Contact Details:

Convene Hospitality Group Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Chef De Partie - Client Support Team in London

Get Involved in Local Events

Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.

Join Hospitality Groups

Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!

Show Up in Person

For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!

Apply Through Our Website!

Don’t forget to check out the openings at Convene Hospitality Group and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.

We think you need these skills to ace Chef De Partie - Client Support Team in London

Food Preparation
Presentation Skills
Client Service
Operational Management
Staff Supervision
Health and Safety Compliance
Hygiene Standards

Some tips for your application 🫡

Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Convene Hospitality Group that you can keep it cool under pressure!

Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Convene Hospitality Group.

Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!

Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Convene Hospitality Group get a sense of who you are beyond your experience!

How to prepare for a job interview at Convene Hospitality Group

Show Off Your People Skills

In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!

Know the Menu Inside Out

You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Convene Hospitality Group and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.

Flexibility is Key

As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!

Role-Play Scenarios

Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.