Chef De Partie - Client Support Team

Chef De Partie - Client Support Team

Full-Time 11.7 - 14.3 £ / hour (est.) No working from home possible
Convene Hospitality Group

At a Glance

  • Tasks: Create unforgettable dishes and support events that leave guests talking for years.
  • Company: Join Convene, a global hospitality company revolutionising how people meet and gather.
  • Benefits: Flexible hours, casual shifts, and a fun work environment with Christmas off!
  • Other info: Great opportunities for career growth in a diverse and inclusive workplace.
  • Why this job: Be part of a dynamic team and showcase your culinary skills in beautiful venues.
  • Qualifications: Experience in food preparation and a passion for delivering excellent client service.

The predicted salary is between 11.7 - 14.3 £ per hour.

Please note: candidate must currently reside in the UK and be able to work in the UK without sponsorship.

Are you looking for flexible hours? At Convene we are all about bringing people together, to create unforgettable moments and events that leave our guests talking about us for not just weeks but in years to come. Our chefs are the true driving force that make our events stand out from the rest, creating incredible dishes that leave our clients and their guests wanting more every time. Understanding that the Chef world is challenging, fun, and hard work we usually work on a Monday-Friday basis (it’s almost too good to be true right!? We even close for Christmas). Joining our Client Support Team you'll own your schedule on a casual agreement meaning you can pick and choose your shifts week to week giving you the opportunity to take control of your rota. We have 11 beautiful venues across London and we're looking for Chefs to join us to work in specific venues to support our peak period from September.

What You’ll Do:

  • The Chef De Partie will assist the Head Chef in the management, preparation, delivery & presentation of all Food and Beverage with the aim to provide the highest level of client service within budget.
  • Food Preparation
    • To ensure the prompt service of all meals and services at the required times to the companies standards and to the delegates satisfaction.
    • Under the instruction of the Head Chef, be responsible for the preparation & presentation of the food needed for consumption in the restaurant, and be available at service periods.
    • To ensure that the methods of preparation and presentation comply with the current recognised catering standards under the guidance of the Head Chef.
    • To prepare and assist at special functions which may fall outside normal working hours.
  • Operational and Customer Service
    • In the Head Chef’s absence ensure that all the waiting staff are familiar with the daily menu including content and explanation, ensuring that a de-brief takes place before each daily service and portion control is monitored.
    • To ensure any client requests and comments are responded to promptly and reported to the Head Chef.
    • To assist the Head Chef with serving on hot counters to ensure that the catering standards are met and are running in accordance with the booking schedule and all clients requirements are met and exceeded.
    • To liaise in advance with the events team in the Head Chef’s absence to determine the forthcoming weeks events, numbers and specific catering and operational requirements to support the smooth running of all events.
  • Management of Staff
    • To assist Head Chef in the supervision of any agency and junior staff on site.
    • To work alongside the front of house team to ensure that there is effective stock rotation system within the department.
    • To accurately record wastage and under the guidance of the head chef take appropriate steps to keep wastage to a minimum.
  • Health & Safety
    • To adhere to all etc venues and statutory regulations pertaining to health, safety and fire at all times.
    • To ensure a high standard of personal, general cleanliness and hygiene to comply with etc venues and statutory regulations.
    • To wear the correct standard of dress or uniform at all times.
    • To adhere to the company and statutory regulations pertaining to safety and hygiene operations of the kitchen and ancillary areas at all times.
    • To report any defective and hazardous equipment immediately to the Head Chef.
    • To ensure that stores and other areas of potential loss are secured at all times.
    • To report any loss immediately to the Venue Manager.
    • To adhere to all regulations appertaining COSHH and HACCP at all times.
  • Other responsibilities
    • To carry out any reasonable management requests including duty management shifts.
    • To build good working relationship with all other areas of the venue team.
    • To support the venue team including assisting with client events that may fall outside of normal working hours and weekends.
    • Attend any company events as requested by the Venue Manager.

    Who We Are:

    Convene is a global hospitality company that manages a growing portfolio of lifestyle brands focused on revolutionizing the way people meet, work, and gather. It creates hospitality-driven experiences and uniquely designed destinations across its various brands with the singular mission of fostering human-to-human connection. The Convene portfolio comprises Convene, etc.venues by Convene, and Convene Signature, offering clients multiple products including event venues, meeting rooms, flexible office spaces, and building amenity centers. With hospitality at its core, each brand and product offers on-site culinary, in-room A/V, production services, and dedicated hospitality staffing resources. As the largest single provider of dedicated meeting and event venues in the U.S. and UK, and with a growing footprint of flexible office space, the Convene portfolio has a network of nearly 40 locations across nine global cities. Convene is committed to building an inclusive and diverse workforce. We are an Equal Opportunity Employer and welcome people from all backgrounds, experiences, abilities and perspectives.

Chef De Partie - Client Support Team employer: Convene Hospitality Group

Convene Hospitality Group is an exceptional employer for culinary professionals, offering a vibrant work culture in the heart of Greater London. With a strong focus on employee growth and development, we provide comprehensive benefits including medical insurance, wellness allowances, and generous annual leave, ensuring our team members thrive both personally and professionally while contributing to high-volume catering events.

Convene Hospitality Group

Contact Details:

Convene Hospitality Group Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Chef De Partie - Client Support Team

Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Convene Hospitality Group. It’s a fun way to stand out and demonstrate what you bring to the table!

Reach Out Directly to Convene Hospitality Group

Don't be shy about reaching out to Convene Hospitality Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace Chef De Partie - Client Support Team

Food Preparation
Presentation Skills
Client Service
Operational Management
Staff Supervision
Health and Safety Compliance
Hygiene Standards

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Convene Hospitality Group and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at Convene Hospitality Group

Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!