At a Glance
- Tasks: Join our team as a Lead Barista, providing top-notch service and maintaining a vibrant atmosphere.
- Company: Convene is a global hospitality company transforming how people meet and work.
- Benefits: Enjoy 25 days annual leave, private medical insurance, and a bonus scheme.
- Why this job: Be part of a dynamic team, make meaningful connections, and impact the community.
- Qualifications: Must have at least 1 year of barista experience and excellent communication skills.
- Other info: Flexible hours required; must reside in the UK and work without sponsorship.
The predicted salary is between 24000 - 36000 £ per year.
We’re seeking a Barista to join our Operations team. The Barista will report directly to the Service Manager. Please note: candidate must currently reside in the UK and be able to work in the UK without sponsorship.
What You’ll Do:
- Greet all clients with enthusiasm and friendliness
- Maintain a warm and friendly demeanor at all times
- Provide world-class service, in accordance with our Brand Standards
- Set up, replenish, maintain, and breakdown Food and Beverage stations
- Accommodate special client needs and last minute requests
- Develop relationships with clients
- Accurately answer client questions about culinary and our spaces in a friendly manner
- Read, understand, and execute Program Execution Orders
- Follow checklists and Standard Operating Procedures
- Set up and breakdown conference rooms and refreshing rooms as needed
- Perform facility maintenance
- Maintain safe, clean, organized, and well-stocked work areas
- Responsible for constant sanitation, organization, and proper food handling
- Have full knowledge of menus, recipes, and other pertinent information
- Perform opening, mid-shift, and closing duties in accordance with company standards
- Perform cleaning duties including: wiping down tables and chairs, cleaning glasses, washing dishes, polishing glass and silverware, making rollups
- Maintain a professional appearance at all times
- Maintain professional working relationships with the team
- Follow all Company drink recipes and procedures
- Perform additional duties as assigned
What We Look For:
- Minimum 1 year of Barista experience
- Basic knowledge of food and beverage
- Proven excellent communication and interpersonal skills
- Proven good organizational skills
- Must be highly motivated and ready to lead other team members
- Proficient in multitasking
- Flexible and long hours are sometimes required
- Ability to move, carry, push, pull and place objects up to 25 pounds without assistance
- Ability to reach overhead and below the knees
- Ability to stand, sit, and walk for an extended period of time
Who We Are:
Convene is a global hospitality company that manages a growing portfolio of lifestyle brands focused on revolutionizing the way people meet, work, and gather.
We’re Here For You:
Health and Wellness
- Private medical insurance
- Subsidised eye care
- Subsidised fitness membership
- Employee Assistance Program: well-being support and personal advice programme
Time Off and Work-Life Balance
- 25 days annual leave plus bank holidays, and company sick pay
Financial Support and Benefits
- Bonus scheme
- Interest-free loan for rail season tickets & further education
- Subsidised bicycle purchase through Cycle to Work scheme
Professional Development and Recognition
- Continuous professional and personal development support
- Employee recognition and reward programs to mark achievements and milestones
Community and Impact
- Opportunities to volunteer, donate, and participate in community give-back initiatives
- The opportunity to have a significant impact on your team and the business in the work that you do
Convene is committed to building an inclusive and diverse workforce. We are an Equal Opportunity Employer and welcome people from all backgrounds, experiences, abilities and perspectives.
Lead Barista London, UK employer: Convene Conference Centers
Contact Detail:
Convene Conference Centers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead Barista London, UK
✨Tip Number 1
Familiarise yourself with our brand and values. Understanding what makes us unique will help you connect with our team and clients, showcasing your enthusiasm for the role.
✨Tip Number 2
Practice your communication skills. As a Lead Barista, you'll need to engage with clients and team members effectively, so consider role-playing scenarios to boost your confidence.
✨Tip Number 3
Demonstrate your leadership abilities. Think of examples from your past experience where you've successfully led a team or handled challenging situations, as this will be crucial in your interview.
✨Tip Number 4
Be prepared to discuss your knowledge of food and beverage. Brush up on current trends and popular drinks, as well as our specific offerings, to show your expertise during the interview.
We think you need these skills to ace Lead Barista London, UK
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant barista experience and skills. Emphasise your ability to provide excellent customer service, multitask, and maintain a professional appearance, as these are key aspects of the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for coffee and hospitality. Mention specific experiences where you demonstrated leadership or exceptional service, and explain why you want to work with Convene.
Highlight Relevant Skills: In your application, clearly outline your communication and organisational skills. Provide examples of how you've successfully managed client needs and maintained a clean and organised workspace in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the hospitality industry.
How to prepare for a job interview at Convene Conference Centers
✨Show Your Passion for Coffee
Make sure to express your enthusiasm for coffee and the barista role during the interview. Share your experiences with different coffee types, brewing methods, and any unique creations you've made. This will demonstrate your genuine interest in the position.
✨Highlight Your Customer Service Skills
Since the role involves greeting clients and providing world-class service, be prepared to discuss specific examples of how you've delivered excellent customer service in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Demonstrate Team Leadership Abilities
As a Lead Barista, you'll need to motivate and lead other team members. Share instances where you've successfully led a team or taken initiative in a previous role. Highlight your ability to multitask and manage a busy environment effectively.
✨Know the Company and Its Values
Research Convene and understand their brand standards and values. Be ready to discuss how your personal values align with theirs and how you can contribute to their mission of revolutionising hospitality. This shows that you're not just looking for any job, but are genuinely interested in being part of their team.