At a Glance
- Tasks: Manage complex shipments and coordinate logistics for high-end art and valuable goods.
- Company: Convelio is a tech-driven freight forwarding company revolutionising art logistics.
- Benefits: Enjoy flexibility, a dynamic team spirit, and opportunities for innovation in a growing startup.
- Other info: Join a diverse team committed to inclusivity and equal opportunities.
- Why this job: Be part of a transformative company that values your ideas and fosters personal growth.
- Qualifications: 3+ years in courier and air cargo shipments; strong communication and problem-solving skills required.
The predicted salary is between 36000 - 60000 £ per year.
Who Are We?
Convelio is a licensed freight forwarding startup at the forefront of the intersection between Tech, Logistics, and the Art World. We specialize in the global shipping of high‑end goods, including paintings, sculptures, and other valuable or bulky merchandise.
By leveraging our proprietary algorithm, we offer real‑time shipping quotes and provide an end‑to‑end logistics service tailored to the unique needs of the art market. Our mission is to combine technology and tradition, making the shipping of bulky and valuable items as seamless and accessible as possible.
Our diverse customer base includes art galleries, antique dealers, auction houses, online platforms, and interior designers. With over 150 colleagues spread across Paris, London, and New York, Convelio embraces a start‑up and international culture. We take pride in solving complex logistics challenges for our clients, enabling both sellers and buyers in the art market. Backed by cutting‑edge technology and prominent VC support, we have the global network and resources (including €30 million Series B funding in March 2022) to seize exciting market opportunities.
Your Role
As a Senior Freight Coordinator at Convelio, you’ll be responsible for managing the logistics of our most complex shipments, working with a variety of freight methods. You’ll use your experience in the industry and attention to detail to book and coordinate our shipments from the moment the crate is completed in our warehouse through to the final delivery to the client.
You will be part of our Freight team of 6‑8 Freight coordinators based near the airport at Heathrow, reporting to the Freight Team Manager. We are looking for team‑members who are strong in problem‑solving and processes to help build out our innovative shipping offer in the art world.
What you’ll do
- Coordinate export (90%) and import (10%) shipments from the UK, in good time and within budget, and working across different freight methods (airfreight, roadfreight, and courier)
- Prepare all documentation required for the shipments to go smoothly through customs (including AWBs, T1s, POAs, CBP, Security Declarations, Art Declarations, Lacey Acts)
- Manage the export customs declarations for your shipments (from free circulation, bond and temporary admission) in eCustoms via CDS, taking care to use the correct tariff codes and CPCs
- Provide customer service support to the individuals importing your shipments overseas, offering advice on how to complete required customs documents
- Manage any overseas agents we work with to complete the shipment, such as white glove partners
- Monitor our orders with reports on our internal systems, providing updates to the system
- Troubleshoot and remove roadblocks, solve complex freight situations
- Suggest and implement process improvements within the Freight & Customs team
- Work closely and collaboratively with our Customer Care and Warehouse teams
Your profile
- 5+ years of experience handling courier (DHL/FedEx or similar) shipments and air cargo shipments (booking with the airline)
- Fluent in English with excellent written and verbal communication skills
- Comfortable working in a shifting environment and able to prioritise tasks autonomously; work very efficiently
- Great attention to detail and can complete documentation accurately
- Experience in art shipping and/or within the startup ecosystem is a plus
- Excellent learner with a desire to adapt to new concepts and technologies
What we offer
- Flexibility and embracing technology: We work in a dynamic and evolving environment, where new processes are constantly developed. Convelio remains an agile start‑up despite our growth, and quickly adapts to the market and clients’ needs
- An opportunity to be part of a constantly developing and innovative company that is transforming the art logistics industry
- A dynamic and kind team spirit, where you will have all space and support to fulfil your potential and where your ideas are highly valued
The hiring process
- Discovery interview with Talent Acquisition Specialist
- On‑site interview with Zoe, Freight Manager & visit of the warehouse
- Final call with Clément, one of our co‑founders
- Reference check
Senior Freight Coordinator employer: Convelio
Convelio is an exceptional employer, offering a dynamic and supportive team environment in West Drayton that fosters innovation in art logistics. Employees benefit from a flexible, tech-driven workplace that encourages professional growth and development, making it an ideal place for those passionate about high-value art shipments to thrive.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Freight Coordinator
✨Tip Number 1
Familiarise yourself with the specific logistics and customs regulations related to art shipping. Understanding the nuances of handling high-value items will set you apart from other candidates.
✨Tip Number 2
Network within the art and logistics communities. Attend industry events or join relevant online forums to connect with professionals who can provide insights or even referrals for the role.
✨Tip Number 3
Demonstrate your problem-solving skills by preparing examples of past challenges you've faced in logistics. Be ready to discuss how you overcame these obstacles during interviews.
✨Tip Number 4
Research Convelio's current projects and innovations in the art logistics space. Showing that you understand their mission and how you can contribute will make a strong impression during the interview process.
We think you need these skills to ace Senior Freight Coordinator
Some tips for your application 🫡
Understand the Role:Before applying, make sure to thoroughly read the job description for the Senior Freight Coordinator position at Convelio. Understand the key responsibilities and required skills, especially in logistics and customs documentation.
Tailor Your CV:Customise your CV to highlight relevant experience in freight coordination, particularly with air cargo and courier shipments. Emphasise your problem-solving skills and attention to detail, as these are crucial for the role.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for the art world and logistics. Mention specific experiences that demonstrate your ability to manage complex shipments and your familiarity with customs processes.
Highlight Relevant Experience:In your application, be sure to mention any previous roles that involved working with freight methods or customs declarations. If you have experience in the art shipping sector or startups, make that clear as it aligns well with Convelio's mission.
How to prepare for a job interview at Convelio
✨Showcase Your Logistics Experience
Make sure to highlight your 3+ years of experience in handling courier and air cargo shipments. Be prepared to discuss specific examples of complex shipments you've managed, as this will demonstrate your capability to handle the responsibilities of a Senior Freight Coordinator.
✨Understand the Art Shipping Industry
Familiarise yourself with the unique challenges of shipping high-value art pieces. Research Convelio's approach to logistics in the art world and be ready to discuss how your skills can contribute to their mission of transforming art logistics.
✨Prepare for Problem-Solving Scenarios
Since the role requires strong problem-solving skills, think of past experiences where you successfully navigated complex freight situations. Be ready to share these stories during the interview to illustrate your ability to troubleshoot effectively.
✨Demonstrate Attention to Detail
Given the importance of accurate documentation in this role, prepare to discuss how you ensure precision in your work. You might want to bring examples of documentation you've handled, such as customs declarations or AWBs, to showcase your meticulousness.
