At a Glance
- Tasks: Support and enhance Manufacturing Execution Systems for efficient production operations.
- Company: Convatec is a global leader in medical products, dedicated to improving lives through innovative solutions.
- Benefits: Enjoy a hybrid working model, flexible hours, and opportunities for personal growth.
- Why this job: Join a caring culture focused on innovation and making a real impact in healthcare.
- Qualifications: 5+ years in IT support, experience with MES platforms, and strong problem-solving skills required.
- Other info: Travel up to 10% within Europe, Asia Pacific, and Americas; embrace challenges and grow your career.
The predicted salary is between 36000 - 60000 £ per year.
Convatec Abingdon-On-Thames, England, United Kingdom
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Convatec Abingdon-On-Thames, England, United Kingdom
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Convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in advanced wound care, ostomy care, continence care, and infusion care. With around 10,000 colleagues, we provide our products and services in almost 100 countries, united by a promise to be forever caring. Our solutions provide a range of benefits, from infection prevention and protection of at-risk skin, to improved patient outcomes and reduced care costs. Group revenues in 2024 were over $2 billion. The company is a constituent of the FTSE 100 Index (LSE:CTEC). To learn more about Convatec, please visit is everywhere at Convatec. It’s transforming our business, and helping us improve millions of lives. And we’re nowhere near finished. Across every part of our business, we’re pushing for better. Join us on our journey to #ForeverCaring as a Senior Software Engineer MES, and you’ll do the same.
Position Overview
The Senior Software Engineer MES is responsible for ensuring the stability, reliability, and continuous improvement of Manufacturing Execution Systems. This role focuses on providing expert support, maintenance, and enhancements for currently used MES platforms (Critical Manufacturing & Delmia Apriso), enabling efficient production operations and rapid issue resolution. The ideal candidate combines technical troubleshooting skills with a strong understanding of manufacturing processes and a commitment to delivering excellent service to business-users.
Key Responsibilities
- Deliver second-line support for MES platforms , addressing incidents, service requests, and user queries in a timely manner.
- Troubleshoot, debug, and resolve MES system issues, escalating complex problems as needed.
- Perform routine system maintenance, upgrades, and patches to ensure optimal performance and compliance.
- Collaborate with cross-functional teams (production, QA, IT) to analyze and resolve MES-related problems.
- Document support activities, solutions, and system modifications for traceability and compliance.
- Participate in root cause analysis and implement corrective/preventive actions for recurring issues.
- Develop or configure new or updated system functionalities.
- Write clean, efficient, and maintainable code for MES systems, adhering to best practices and coding standards.
- Provide training and support to MES users, promoting best practices and system adoption.
- Stay updated on MES (CMF & Apriso) developments and recommend improvements.
- Contribute to the testing and deployment of new MES functionalities and integrations.
- Assist in task estimation, planning, and continuous improvement initiatives for MES support activities.
- Apply agile methodologies and principles to manage projects and deliver value quickly and efficiently.
Key Requirements
- More than 5 years of experience in applications of IT support, with a focus on regulatory and Quality Solutions.
- Experience supporting and maintaining MES platforms, specifically CMF and/or Apriso.
- Proficient communication skills to align with Business Users.
- Proficient in troubleshooting, debugging, and resolving software and system issues in a manufacturing environment.
- Strong understanding of manufacturing processes and MES workflows.
- Familiarity with database technologies (e.g., SQL), scripting, and integration with shop-floor equipment.
- Knowledge of ITIL (IT infrastructure Library) or similar service management frameworks is an advantage.
- Experience with software development methodologies (e.g., Agile) and version control systems (e.g., GitHub).
- Proficient in one or more programming languages relevant to MES systems (e.g., Python, Java, C#, JavaScript/TypeScript).
- Excellent problem-solving, analytical, and communication skills.
- Ability to document technical solutions and provide user training.
- Team player with strong collaboration skills across technical and non-technical stakeholders.
- Willingness to participate in on-call support rotations and respond to urgent production issues when required.
Education & Qualifications
- A Bachelor\’s / Masters degree in Engineering, Software development, Information technology, or a related field. Advanced degrees or certifications are a plus.
- Itil 4, GMP or Database technologies is a plus
Travel Requirements
- Position involve travel up to 10% of the time, mostly within Europe, Asia Pacific, and Americas.
- Most trips will include overnight travel.
Languages
- English
- Portuguese or Spanish is a plus
Working Conditions
- Hybrid working model, driven by business requirements as Convatec has a flexible approach to office working.
Our transformation will change your career. For good. You’ll be pushed to think bigger and aim for excellence. Your ideas will be heard, and you’ll be supported to bring them to life. There’ll be challenges. But, stretch yourself and embrace the opportunities, and you could make your biggest impact yet.
This is stepping outside of your comfort zone.
This is work that’ll move you.
Beware of scams online or from individuals claiming to represent Convatec
A formal recruitment process is required for all our opportunities prior to any offer of employment. This will include an interview confirmed by an official Convatec email address.
If you receive a suspicious approach over social media, text message, email or phone call about recruitment at Convatec, do not disclose any personal information or pay any fees whatsoever. If you’re unsure, please contact us at
Equal opportunities
Convatec provides equal employment opportunities for all current employees and applicants for employment. This policy means that no one will be discriminated against because of race, religion, creed, color, national origin, nationality, citizenship, ancestry, sex, age, marital status, physical or mental disability, affectional or sexual orientation, gender identity, military or veteran status, genetic predisposing characteristics or any other basis prohibited by law.
Notice to Agency and Search Firm Representatives
Convatec is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Convatec employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Convatec. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.
Already a Convatec employee?
If you are an active employee at Convatec, please do not apply here. Go to the Career Worklet on your Workday home page and View \”Convatec Internal Career Site – Find Jobs\”. Thank you!
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Engineering and Information Technology
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Industries
Medical Equipment Manufacturing
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Senior Software Engineer MES employer: Convatec
Contact Detail:
Convatec Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Software Engineer MES
✨Tip Number 1
Familiarise yourself with the specific MES platforms mentioned in the job description, namely Critical Manufacturing and Delmia Apriso. Understanding their functionalities and common issues can give you an edge during interviews.
✨Tip Number 2
Brush up on your knowledge of manufacturing processes and workflows. Being able to discuss how MES integrates with these processes will demonstrate your expertise and commitment to the role.
✨Tip Number 3
Network with current or former employees of Convatec or those in similar roles. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach.
✨Tip Number 4
Prepare to discuss your experience with Agile methodologies and version control systems like GitHub. Highlighting your familiarity with these practices can set you apart as a candidate who is ready to contribute effectively from day one.
We think you need these skills to ace Senior Software Engineer MES
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT support and MES platforms, particularly CMF and Apriso. Use specific examples to demonstrate your troubleshooting skills and understanding of manufacturing processes.
Craft a Compelling Cover Letter: In your cover letter, express your passion for improving manufacturing systems and how your background aligns with Convatec's mission. Mention your experience with agile methodologies and your commitment to delivering excellent service.
Showcase Technical Skills: Clearly list your programming skills, especially in languages relevant to MES systems like Python or Java. Include any experience with database technologies and version control systems, as these are crucial for the role.
Prepare for Potential Questions: Anticipate questions related to your problem-solving abilities and experience with MES platforms. Be ready to discuss specific challenges you've faced and how you resolved them, showcasing your analytical skills.
How to prepare for a job interview at Convatec
✨Understand the MES Platforms
Make sure you have a solid grasp of the Manufacturing Execution Systems (MES) that Convatec uses, specifically Critical Manufacturing and Delmia Apriso. Familiarise yourself with their functionalities and common issues to demonstrate your expertise during the interview.
✨Showcase Your Problem-Solving Skills
Prepare to discuss specific examples where you've successfully troubleshot and resolved software or system issues in a manufacturing environment. Highlight your analytical skills and how you approach complex problems, as this is crucial for the role.
✨Communicate Effectively
Since the role requires collaboration with cross-functional teams, practice articulating your thoughts clearly. Be ready to explain technical concepts in a way that non-technical stakeholders can understand, showcasing your communication prowess.
✨Demonstrate Continuous Learning
Convatec values innovation and improvement, so be prepared to discuss how you stay updated on MES developments and your commitment to continuous learning. Mention any relevant courses, certifications, or personal projects that reflect your dedication to professional growth.