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- Tasks: Lead digital and content enablement initiatives to drive commercial value.
- Company: Join Convatec, a global leader in medical solutions with a caring culture.
- Benefits: Enjoy a hybrid role with competitive salary, bonuses, and exceptional benefits.
- Other info: Collaborative culture with training and development opportunities for career growth.
- Why this job: Make a real impact in healthcare by enhancing customer experiences through innovative solutions.
- Qualifications: Experience in sales, marketing, or digital environments; strong communication and project management skills.
The predicted salary is between 60000 - 80000 £ per year.
About Convatec: Pioneering trusted medical solutions to improve the lives we touch. Convatec is a global medical products and technologies company focused on solutions for the management of chronic conditions with leading positions in Advanced Wound Care, Ostomy Care, Continence Care, and Infusion Care. With more than 10,000 colleagues, we provide our products and services in around 90 countries, united by a promise to be forever caring. Our solutions provide a range of benefits, from infection prevention and protection of at-risk skin, to improved patient outcomes and reduced care costs. Convatec’s revenues in 2024 were over $2 billion.
As Omnichannel Product Manager, you will act as Product Owner for key omnichannel digital enablement platforms, leading the business delivery and embedding of scalable solutions that drive measurable commercial value and adoption across Marketing, Sales, and Customer Services. You will be a trusted partner to the business, ensuring customer needs are embedded into solution design while guiding stakeholders through transformation and change.
We are recruiting two Omnichannel Product Managers to strengthen our Commercial Enablement team. Both roles are identical in scope and seniority and both cover relevant enablement tools and processes. One position focuses on Digital Enablement and the other on Content Enablement.
About The Role:
- Lead assigned omnichannel and Global Marketing and Sales (GMS CoE) initiatives, ensuring successful delivery and realization of commercial benefits.
- Manage complex stakeholder landscapes across business units, Digital/IT, Sales, Marketing, and Customer Interaction Centers (CIC).
- Work closely with technical teams to deliver system, platform, and process changes in agile environments.
- Partner with business units to deeply understand their needs and enable effective adoption and usage of new solutions.
- Communicate clearly and confidently, managing expectations and providing transparent updates on progress and outcomes.
- Prioritize features, effort, and benefits to drive clear business outcomes and results.
- Ensure customer needs and insights are represented throughout design, build, testing, and delivery phases.
- Define objectives, KPIs, and success metrics; use data to track performance and drive continuous improvement.
- Train and enable users across Marketing, Sales, and Customer Services to embed new tools, systems, and processes.
- Act as subject-matter expert for initiatives and support pilot phases and scalable roll-outs with strategic recommendations.
Primary Focus:
- Digital Enablement: Digital platforms, systems, and agile delivery to include Single Sign On, ON24 webinar platform, iCapture event platform, LinkedIn Sales Navigator, Brandwatch and further webforms simplification and integrations with CRM.
- Content Enablement: Content platforms, content governance, and commercial content processes to include the PIM/DAM (InRiver/Aprimo) platforms, Showpad e-delighting platform and Canva.
About You:
- Experience in medium to large matrix organizations, ideally during transformation phases.
- Solid background in Sales and Marketing (experience in MedTech, Pharma, or Life Sciences is an advantage).
- Strong experience working with Digital/IT teams in agile environments.
- Recognized subject-matter expertise across content enablement, digital platforms and CRM.
- Strong understanding of how features and capabilities translate into business value.
- Skilled at translating complex technical concepts for non-technical stakeholders.
- Passion for delivering high-quality, end-to-end experiences.
- Outstanding communication, presentation, and leadership skills.
- Strong project and stakeholder management capabilities.
- Analytical, structured, and solution-oriented mindset.
- Ability to balance and resolve competing stakeholder priorities.
- Strong, confident communicator with excellent verbal and written English skills.
- Resilient and influential, comfortable navigating ambiguity and change.
- Curious connector who links people, projects, and partners to unlock value.
- Strategic and business-focused, able to see the bigger picture and act with purpose.
What You’ll Get:
- Collaborative & supportive culture.
- Hybrid role with competitive salary & bonus.
- Exceptional benefits.
- Training & development.
- Equal opportunities.
Convatec provides equal employment opportunities for all current employees and applicants for employment. This policy means that no one will be discriminated against because of race, religion, creed, color, national origin, nationality, citizenship, ancestry, sex, age, marital status, physical or mental disability, affectional or sexual orientation, gender identity, military or veteran status, genetic predisposing characteristics or any other basis prohibited by law.
Omnichannel Product Manager employer: Convatec
Contact Detail:
Convatec Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Omnichannel Product Manager
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those at Convatec. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research Convatec’s products and values. Show them you’re not just another candidate but someone who genuinely cares about their mission.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the Omnichannel Product Manager role. Highlight your skills in digital enablement and stakeholder management.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Convatec.
We think you need these skills to ace Omnichannel Product Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Omnichannel Product Manager role. Highlight your experience in digital enablement and stakeholder management, as these are key aspects of the job. We want to see how your background aligns with our mission at Convatec!
Showcase Your Communication Skills: Since this role requires outstanding communication abilities, don’t shy away from demonstrating your skills in your written application. Use clear and confident language to convey your ideas and experiences. Remember, we’re looking for someone who can translate complex concepts into simple terms!
Highlight Relevant Experience: Focus on your experience in Sales and Marketing, especially if you’ve worked in MedTech or similar fields. Share specific examples of how you’ve successfully managed projects or led initiatives that drove commercial value. This will help us see your potential impact at Convatec.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Convatec!
How to prepare for a job interview at Convatec
✨Know Your Stuff
Make sure you understand the key digital enablement platforms mentioned in the job description, like Single Sign On and LinkedIn Sales Navigator. Familiarise yourself with how these tools can drive commercial value and improve customer experiences.
✨Stakeholder Savvy
Prepare to discuss your experience managing complex stakeholder landscapes. Think of examples where you've successfully navigated competing priorities and how you ensured clear communication throughout the process.
✨Data-Driven Mindset
Be ready to talk about how you've used data to track performance and drive improvements in past roles. Highlight specific KPIs or success metrics you've defined and how they contributed to business outcomes.
✨Show Your Passion
Convatec values a passion for delivering high-quality experiences. Share stories that demonstrate your commitment to understanding customer needs and how you've gone above and beyond to meet them in previous positions.