At a Glance
- Tasks: Lead omnichannel initiatives and drive digital and content enablement solutions.
- Company: Convatec, a global leader in medical products improving lives.
- Benefits: Competitive salary, hybrid work, exceptional benefits, and training opportunities.
- Other info: Join a supportive culture with excellent career growth potential.
- Why this job: Make a real impact in healthcare by enabling innovative solutions.
- Qualifications: Experience in sales/marketing, agile environments, and strong communication skills.
The predicted salary is between 60000 - 80000 £ per year.
About Convatec
Pioneering trusted medical solutions to improve the lives we touch: Convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in Advanced Wound Care, Ostomy Care, Continence Care, and Infusion Care. With more than 10,000 colleagues, we provide our products and services in around 90 countries, united by a promise to be forever caring. Convatec’s revenues in 2024 were over $2 billion. The company is a constituent of the FTSE 100 Index (LSE:CTEC).
As Omnichannel Product Manager, you will act as Product Owner for key omnichannel digital enablement platforms, leading the business delivery and embedding of scalable solutions that drive measurable commercial value and adoption across Marketing, Sales, and Customer Services. You will be a trusted partner to the business, ensuring customer needs are embedded into solution design, while guiding stakeholders through transformation and change. We are recruiting two Omnichannel Product Managers to strengthen our Commercial Enablement team. Both roles are identical in scope and seniority and both covering relevant enablement tools and processes. One position is focusing on Digital Enablement and the other position on Content Enablement.
About the Role
- Lead assigned omnichannel and Global Marketing and Sales (GMS CoE) initiatives, ensuring successful delivery and realization of commercial benefits.
- Manage complex stakeholder landscapes across business units, Digital/IT, Sales, Marketing, and Customer Interaction Centers (CIC).
- Work closely with technical teams to deliver system, platform, and process changes in agile environments.
- Partner with business units to deeply understand their needs and enable effective adoption and usage of new solutions.
- Communicate clearly and confidently, managing expectations and providing transparent updates on progress and outcomes.
- Prioritize features, effort, and benefits to drive clear business outcomes and results.
- Ensure customer needs and insights are represented throughout design, build, testing, and delivery phases.
- Define objectives, KPIs, and success metrics; use data to track performance and drive continuous improvement.
- Train and enable users across Marketing, Sales, and Customer Services to embed new tools, systems, and processes.
- Act as subject matter expert for initiatives and support pilot phases and scalable roll‑outs with strategic recommendations.
Depending on your experience and fit for purpose, your primary focus will be either:
- Digital Enablement: Digital platforms, systems, and agile delivery to include Single Sign On, ON24 webinar platform, iCapture event platform, LinkedIn Sales Navigator, Brandwatch and further webforms simplification and integrations with CRM.
- Content Enablement: Content platforms, content governance, and commercial content processes to include the PIM/DAM (InRiver/Aprimo) platforms, Showpad edetailing platform and Canva.
About You
- Experience in medium to large matrix organizations, ideally during transformation phases.
- Solid background in Sales and Marketing (experience in MedTech, Pharma, or Life Sciences is an advantage).
- Strong experience working with Digital/IT teams in agile environments.
- Recognized subject matter expertise across content enablement, digital platforms and CRM.
- Strong understanding of how features and capabilities translate into business value.
- Skilled at translating complex technical concepts for non‑technical stakeholders.
- Outstanding communication, presentation, and leadership skills.
- Strong project and stakeholder management capabilities.
- Analytical, structured, and solution‑oriented mindset.
- Ability to balance and resolve competing stakeholder priorities.
- Resilient and influential, comfortable navigating ambiguity and change.
What you’ll get
- Collaborative & supportive culture.
- Hybrid role with competitive salary & bonus.
- Exceptional benefits.
- Training & development.
Equal opportunities: Convatec provides equal employment opportunities for all current employees and applicants for employment. This policy means that no one will be discriminated against because of race, religion, creed, color, national origin, nationality, citizenship, ancestry, sex, age, marital status, physical or mental disability, affectional or sexual orientation, gender identity, military or veteran status, genetic predisposing characteristics or any other basis prohibited by law.
Omnichannel Product Lead: Digital & Content Enablement employer: Convatec
At Convatec, we pride ourselves on being a leading global medical products company that fosters a collaborative and supportive work culture. As an Omnichannel Product Lead, you will benefit from exceptional training and development opportunities while working in a hybrid role that offers a competitive salary and bonus structure. Join us in making a meaningful impact on the lives we touch, as we empower our employees to grow and thrive in their careers.
StudySmarter Expert Advice🤫
We think this is how you could land Omnichannel Product Lead: Digital & Content Enablement
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Show them you’re not just another candidate; you’re genuinely interested in what they do and how you can contribute.
✨Tip Number 3
Practice your pitch! You want to be able to clearly explain how your skills align with their needs. Keep it concise and focus on the value you bring to the table.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can keep you top of mind and show your enthusiasm for the role. Plus, it’s just good manners!
We think you need these skills to ace Omnichannel Product Lead: Digital & Content Enablement
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Omnichannel Product Lead role. Highlight your experience in digital and content enablement, and how it aligns with Convatec's mission to improve lives through innovative solutions.
Showcase Your Stakeholder Management Skills:Since this role involves managing complex stakeholder landscapes, be sure to provide examples of how you've successfully navigated similar situations in the past. We want to see your ability to communicate clearly and manage expectations!
Demonstrate Your Technical Know-How:Convatec is looking for someone who can bridge the gap between technical teams and non-technical stakeholders. Share specific instances where you've translated complex concepts into actionable insights for your team or clients.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows your enthusiasm for joining our team!
How to prepare for a job interview at Convatec
✨Know Your Stuff
Make sure you understand the key digital and content enablement platforms mentioned in the job description. Familiarise yourself with tools like Single Sign On, ON24, and PIM/DAM systems. This will help you speak confidently about how your experience aligns with the role.
✨Stakeholder Savvy
Prepare to discuss your experience managing complex stakeholder landscapes. Think of specific examples where you've successfully navigated competing priorities and how you ensured clear communication throughout the process. This will show that you can handle the dynamics of the role.
✨Data-Driven Mindset
Be ready to talk about how you've used data to track performance and drive improvements in past roles. Convatec values measurable commercial benefits, so highlight any KPIs or success metrics you've defined and how they impacted business outcomes.
✨Embrace Change
Since the role involves guiding stakeholders through transformation, share your experiences with change management. Discuss how you've helped teams adapt to new tools or processes, and your approach to training and enabling users effectively.
