Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide top-notch IT support to teams in the UK and France, ensuring smooth operations.
- Company: Join Convatec, a leading global medical products company dedicated to improving patient care.
- Benefits: Competitive salary, career growth opportunities, and a chance to make a real difference.
- Other info: Dynamic work environment with a focus on personal development and teamwork.
- Why this job: Be part of a caring team that impacts lives through innovative medical solutions.
- Qualifications: Fluency in French and English, with strong IT support skills.
The predicted salary is between 40000 - 50000 £ per year.
About Convatec: Convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in Advanced Wound Care, Ostomy Care, Continence Care, and Infusion Care. With more than 10,000 colleagues, we provide our products and services in around 90 countries, united by a promise to be forever caring.
Position Overview: An exciting opportunity for a multiskilled IT Support technician fluent in French and English, who is required to support the expanding Home Service Group business. The successful candidate will provide high quality support to public facing customer service teams and fast‑moving distribution centres, both onsite and via remote connection across the UK and France.
Key Responsibilities:
- Help to get the most from our technical teams in the UK, US and France.
- Collaborate and support all IT teams.
- Be an effective communicator, appropriate for technical teams and business teams.
- Own issues to resolution or effectively hand them over for continuity.
- Support and maintain IT infrastructure at all HSG sites UK and France.
- Help manage and support Amcare/HSG service desk functions.
- Provide prompt application support to users.
- Support/Lead HSG technical incident management.
- Demonstrate effective communication as appropriate to all levels of the business.
- Support in the development, implementation and testing of technical projects.
- Ensure security, privacy and data protection are a top consideration.
- Proactively maintain personal skills and knowledge.
Senior Technician - French Speaker in Hampshire employer: Convatec
Contact Detail:
Convatec Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Technician - French Speaker in Hampshire
✨Tip Number 1
Network like a pro! Reach out to current employees at Convatec on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for getting your foot in the door.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills and being ready to discuss how you can support both UK and French teams. Show off your bilingual abilities and how they can benefit the role!
✨Tip Number 3
Don’t forget to showcase your problem-solving skills! Be ready to share examples of how you've resolved IT issues in the past, especially in high-pressure situations. This will demonstrate your ability to handle the fast-paced environment at Convatec.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining the Convatec team.
We think you need these skills to ace Senior Technician - French Speaker in Hampshire
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Technician role. Highlight your IT skills, especially those relevant to customer service and support in both French and English. We want to see how your experience aligns with what we do at Convatec!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've provided excellent IT support and communicated effectively in both languages. We love a good story!
Showcase Your Technical Skills: In your application, don’t forget to showcase your technical skills. Mention any relevant certifications or experiences that demonstrate your ability to provide 1st and 2nd level support. We’re looking for someone who can hit the ground running!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and keep track of it. Plus, you’ll get to explore more about what we do at Convatec while you’re there!
How to prepare for a job interview at Convatec
✨Brush Up on Your Technical Skills
Make sure you're well-versed in the IT skills mentioned in the job description. Review common issues and solutions related to 1st and 2nd level support, as well as any specific technologies Convatec uses. Being able to discuss these confidently will show that you're prepared and knowledgeable.
✨Practice Your Bilingual Communication
Since this role requires fluency in both French and English, practice explaining technical concepts in both languages. You might even want to prepare a few scenarios where you can demonstrate your ability to communicate effectively with different teams. This will highlight your versatility and readiness for the role.
✨Know the Company Inside Out
Familiarise yourself with Convatec's products and services, especially in areas like Advanced Wound Care and Ostomy Care. Understanding their mission and values will help you align your answers with what they care about, showing that you're genuinely interested in being part of their team.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you handle real-life situations, especially regarding incident resolution and user support. Think of examples from your past experiences where you successfully resolved issues or improved processes. This will demonstrate your problem-solving skills and ability to work under pressure.