Convatec is seeking a Senior Customer Care Specialist in the UK (Wales) to manage customer service tasks, ensuring timely order processing and SLA compliance. The role requires strong communication, SAP/ESKER experience, and the ability to operate across 3PLs and market functions. The position offers hybrid working with 1-2 days in the office.
German language proficiency is required. You will report to the Customer Care Team Lead within Global Customer Care and contribute to KPI-driven
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Global Customer Care Specialist: SAP/EDI, Order Mastery employer: ConvaTec
At Convatec, we pride ourselves on being an exceptional employer, offering a collaborative and innovative work culture that empowers our employees to thrive. As a Senior Project Manager, you will have the opportunity to lead impactful projects in a supportive environment, with access to professional development resources and a commitment to employee growth. Our Deeside location provides a unique blend of remote flexibility and in-person collaboration, ensuring you can contribute meaningfully while enjoying a balanced work-life dynamic.
