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For Companies At a Glance
- Tasks: Support and enhance Manufacturing Execution Systems to improve production efficiency.
- Company: Join Convatec, a global leader in medical technologies dedicated to improving lives.
- Benefits: Enjoy remote work, competitive salary, and opportunities for professional growth.
- Why this job: Make a real difference in healthcare while working with innovative tech.
- Qualifications: 5+ years in IT support, experience with MES platforms, and strong problem-solving skills.
- Other info: Collaborative environment with a commitment to continuous improvement and career development.
The predicted salary is between 30000 - 50000 £ per year.
Overview
About Convatec
Convatec is a global medical products and technologies company focused on solutions for the management of chronic conditions, with leading positions in Advanced Wound Care, Ostomy Care, Continence Care, and Infusion Care. With more than 10,000 colleagues, we provide our products and services in around 90 countries, united by a promise to be forever caring. Our solutions provide a range of benefits, from infection prevention and protection of at-risk skin, to improved patient outcomes and reduced care costs. Convatec’s revenues in 2024 were over $2 billion.
Change is everywhere at Convatec. It’s transforming our business, and helping us improve millions of lives. And we’re nowhere near finished. Across every part of our business, we’re pushing for better. Join us on our journey to #ForeverCaring as a Senior Software Engineer MES, and you’ll do the same.
Role
The Senior Software Engineer MES is responsible for ensuring the stability, reliability, and continuous improvement of Manufacturing Execution Systems. This role focuses on providing expert support, maintenance, and enhancements for currently used MES platforms (Critical Manufacturing & Delmia Apriso), enabling efficient production operations and rapid issue resolution. The ideal candidate combines technical troubleshooting skills with a strong understanding of manufacturing processes and a commitment to delivering excellent service to business-users.
Key Responsibilities
- Deliver second-line support for MES platforms, addressing incidents, service requests, and user queries in a timely manner.
- Troubleshoot, debug, and resolve MES system issues, escalating complex problems as needed.
- Perform routine system maintenance, upgrades, and patches to ensure optimal performance and compliance.
- Collaborate with cross-functional teams (production, QA, IT) to analyze and resolve MES-related problems.
- Document support activities, solutions, and system modifications for traceability and compliance.
- Participate in root cause analysis and implement corrective/preventive actions for recurring issues.
- Develop or configure new or updated system functionalities.
- Write clean, efficient, and maintainable code for MES systems, adhering to best practices and coding standards.
- Provide training and support to MES users, promoting best practices and system adoption.
- Stay updated on MES (CMF & Apriso) developments and recommend improvements.
- Contribute to the testing and deployment of new MES functionalities and integrations.
- Assist in task estimation, planning, and continuous improvement initiatives for MES support activities.
- Apply agile methodologies and principles to manage projects and deliver value quickly and efficiently.
Key Requirements
- More than 5 years of experience in applications of IT support, with a focus on regulatory and Quality Solutions.
- Experience supporting and maintaining MES platforms, specifically Critical Manufacturing (CMF) is mandatory.
- Proficient communication skills to align with Business Users.
- Proficient in troubleshooting, debugging, and resolving software and system issues in a manufacturing environment.
- Strong understanding of manufacturing processes and MES workflows.
- Familiarity with database technologies (e.g., SQL), scripting, and integration with shop-floor equipment.
- Knowledge of ITIL (IT Infrastructure Library) or similar service management frameworks is an advantage.
- Experience with software development methodologies (e.g., Agile) and version control systems (e.g., GitHub).
- Proficient in one or more programming languages relevant to MES systems (e.g., Python, Java, C#, JavaScript/TypeScript).
- Excellent problem-solving, analytical, and communication skills.
- Ability to document technical solutions and provide user training.
- Team player with strong collaboration skills across technical and non-technical stakeholders.
- Willingness to participate in on-call support rotations and respond to urgent production issues when required.
Education / Qualifications
- A Bachelor's / Masters degree in Engineering, Software development, Information technology, or a related field. Advanced degrees or certifications are a plus.
- ITIL 4, GMP or Database technologies is a plus.
Travel Requirements
Position involves travel up to 10% of the time, mostly within Europe, Asia Pacific, and Americas. Most trips will include overnight travel.
Languages
English. Spanish or Portuguese is a plus.
Working conditions
Remote working regime.
Security & Compliance
Beware of scams online or from individuals claiming to represent Convatec. A formal recruitment process is required for all opportunities prior to any offer of employment. This will include an interview confirmed by an official Convatec email address. If you receive a suspicious approach over social media, text message, email or phone call about recruitment at Convatec, do not disclose any personal information or pay any fees whatsoever. If you’re unsure, please contact us at careers@Convatec.com.
Equal opportunities
Convatec provides equal employment opportunities for all current employees and applicants for employment. This policy means that no one will be discriminated against because of race, religion, creed, color, national origin, nationality, citizenship, ancestry, sex, age, marital status, physical or mental disability, affectional or sexual orientation, gender identity, military or veteran status, genetic predisposing characteristics or any other basis prohibited by law.
Senior Software Engineer MES in City of Westminster employer: Convatec
Contact Detail:
Convatec Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Software Engineer MES in City of Westminster
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend meetups, and engage with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by practising common questions and showcasing your problem-solving skills. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your experience with MES platforms.
✨Tip Number 3
Don’t just apply; follow up! After submitting your application through our website, send a friendly email to express your enthusiasm for the role. It shows initiative and keeps you on their radar.
✨Tip Number 4
Stay updated on industry trends and technologies related to MES. Being knowledgeable about the latest advancements will not only impress interviewers but also help you stand out as a candidate who’s genuinely passionate about the field.
We think you need these skills to ace Senior Software Engineer MES in City of Westminster
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Software Engineer MES role. Highlight your experience with MES platforms like Critical Manufacturing and any relevant programming languages. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about working at Convatec and how your background makes you a great fit for the team. Keep it engaging and personal – we love to see your personality come through.
Showcase Your Problem-Solving Skills: In your application, don’t forget to mention specific examples of how you've tackled challenges in previous roles. We’re keen on candidates who can demonstrate their troubleshooting and analytical skills, especially in a manufacturing environment.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Convatec
✨Know Your MES Inside Out
Before the interview, make sure you’re well-versed in the specifics of Manufacturing Execution Systems, especially Critical Manufacturing and Delmia Apriso. Brush up on your troubleshooting skills and be ready to discuss how you've resolved issues in the past.
✨Showcase Your Collaboration Skills
Convatec values teamwork, so be prepared to share examples of how you've worked with cross-functional teams. Highlight any experiences where you’ve collaborated with production, QA, or IT to solve MES-related problems.
✨Demonstrate Your Coding Proficiency
Since coding is a key part of the role, come prepared to discuss your experience with relevant programming languages like Python, Java, or C#. You might even want to bring along some code samples or projects that showcase your best work.
✨Stay Updated and Be Proactive
Convatec is all about continuous improvement, so show your enthusiasm for staying updated on MES developments. Discuss any recent trends or technologies in the field that you think could benefit the company, and be ready to suggest improvements based on your knowledge.
