Bilingual IT Support Technician - French/English (UK & FR)

Bilingual IT Support Technician - French/English (UK & FR)

Full-Time 30000 - 40000 £ / year (est.) No working from home possible
Convatec

At a Glance

  • Tasks: Provide top-notch IT support while solving tech issues for teams in the UK and France.
  • Company: Join a global medical products company dedicated to enhancing patient care.
  • Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
  • Other info: Be part of a pioneering team focused on innovation and patient improvement.
  • Why this job: Make a real difference in healthcare while using your bilingual skills.
  • Qualifications: Fluency in French and English with a background in ICT or relevant experience.

The predicted salary is between 30000 - 40000 £ per year.

A global medical products company in Newthorpe is seeking an IT Support Technician fluent in French and English to deliver high-quality IT support across the UK and France. The successful candidate will demonstrate comprehensive IT skills, managing various tech-related issues while supporting public-facing customer service teams and distribution centers.

Candidates with a degree in ICT or equivalent experience are encouraged to apply. This role offers the opportunity to join a pioneering organization committed to improving patients' lives.

Bilingual IT Support Technician - French/English (UK & FR) employer: Convatec

Join a pioneering global medical products company in Newthorpe, where we prioritise employee growth and development in a collaborative work culture. As a Bilingual IT Support Technician, you will benefit from comprehensive training, competitive remuneration, and the chance to make a meaningful impact on patient lives while working alongside dedicated professionals in a supportive environment.

Convatec

Contact Details:

Convatec Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Bilingual IT Support Technician - French/English (UK & FR)

Tip Number 1

Network like a pro! Reach out to folks in the industry, especially those already working at the company you're eyeing. A friendly chat can give you insider info and maybe even a referral!

Tip Number 2

Brush up on your bilingual skills! Since this role needs both French and English, practice speaking and writing in both languages. You want to impress them with your fluency during interviews.

Tip Number 3

Show off your tech know-how! Prepare to discuss specific IT issues you've tackled in the past. Use examples that highlight your problem-solving skills and how you’ve supported teams effectively.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.

We think you need these skills to ace Bilingual IT Support Technician - French/English (UK & FR)

Bilingual in French and English
IT Support Skills
Customer Service Skills
Technical Troubleshooting
Problem-Solving Skills
Communication Skills
Knowledge of ICT

Some tips for your application 🫡

Show Off Your Bilingual Skills:Since we're looking for someone fluent in both French and English, make sure to highlight your language skills right at the start. Use examples from your past experiences where you’ve successfully communicated in both languages.

Tailor Your CV to the Role:We want to see how your IT skills match up with what we need. Don’t just send a generic CV; tweak it to showcase your relevant experience in tech support and any specific tools or systems you've worked with.

Be Clear and Concise:When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about your qualifications and why you’re excited about this role.

Apply Through Our Website:To make sure your application gets to us without a hitch, apply directly through our website. It’s the best way to ensure we see your application and can consider you for this exciting opportunity!

How to prepare for a job interview at Convatec

Brush Up on Your Bilingual Skills

Since this role requires fluency in both French and English, make sure you're comfortable switching between the two languages. Practice common IT support phrases and technical jargon in both languages to show your versatility during the interview.

Know Your Tech Inside Out

Familiarise yourself with the latest IT support tools and technologies relevant to the role. Be prepared to discuss specific tech-related issues you've resolved in the past, as well as how you can apply your skills to help the company's customer service teams.

Research the Company’s Mission

Understand the company’s commitment to improving patients' lives. This will not only help you align your answers with their values but also demonstrate your genuine interest in the role and the impact of your work.

Prepare for Scenario-Based Questions

Expect questions that assess your problem-solving abilities. Think of examples where you've successfully managed tech issues under pressure, especially in a bilingual context. This will showcase your ability to handle real-world challenges effectively.