At a Glance
- Tasks: Lead omnichannel initiatives and drive digital solutions for Marketing, Sales, and Customer Services.
- Company: Join a dynamic company focused on innovation and customer-centric solutions.
- Benefits: Enjoy a competitive salary, bonuses, exceptional benefits, and training opportunities.
- Other info: Hybrid role with excellent career growth potential in a collaborative environment.
- Why this job: Make a real impact by transforming customer experiences with cutting-edge digital platforms.
- Qualifications: Experience in Sales and Marketing, especially in MedTech or Pharma, is a plus.
The predicted salary is between 60000 - 80000 ÂŁ per year.
As Omnichannel Product Manager, you will act as Product Owner for key omnichannel digital enablement platforms, leading the business delivery and embedding of scalable solutions that drive measurable commercial value and adoption across Marketing, Sales, and Customer Services. You will be a trusted partner to the business, ensuring customer needs are embedded into solution design, while guiding stakeholders through transformation and change.
Responsibilities
- Lead assigned omnichannel and Global Marketing and Sales (GMS CoE) initiatives, ensuring successful delivery and realization of commercial benefits.
- Manage complex stakeholder landscapes across business units, Digital/IT, Sales, Marketing, and Customer Interaction Centers (CIC).
- Work closely with technical teams to deliver system, platform, and process changes in agile environments.
- Partner with business units to deeply understand their needs and enable effective adoption and usage of new solutions.
- Communicate clearly and confidently, managing expectations and providing transparent updates on progress and outcomes.
- Prioritize features, effort, and benefits to drive clear business outcomes and results.
- Ensure customer needs and insights are represented throughout design, build, testing, and delivery phases.
- Define objectives, KPIs, and success metrics; use data to track performance and drive continuous improvement.
- Train and enable users across Marketing, Sales, and Customer Services to embed new tools, systems, and processes.
- Act as subject matter expert for initiatives and support pilot phases and scalable rollâouts with strategic recommendations.
Depending on your experience and fit for purpose, your primary focus will be either:
- Digital Enablement: Digital platforms, systems, and agile delivery to include Single Sign On, ON24 webinar platform, iCapture event platform, LinkedIn Sales Navigator, Brandwatch and further webforms simplification and integrations with CRM.
- Content Enablement: Content platforms, content governance, and commercial content processes to include the PIM/DAM (InRiver/Aprimo) platforms, Showpad edetailing platform and Canva.
Qualifications
- Experience in medium to large matrix organizations, ideally during transformation phases.
- Solid background in Sales and Marketing (experience in MedTech, Pharma, or Life Sciences is an advantage).
- Strong experience working with Digital/IT teams in agile environments.
- Recognized subject matter expertise across content enablement, digital platforms and CRM.
- Strong understanding of how features and capabilities translate into business value.
- Skilled at translating complex technical concepts for non-technical stakeholders.
- Passion for delivering high-quality, endâtoâend experiences.
- Outstanding communication, presentation, and leadership skills.
- Strong project and stakeholder management capabilities.
- Analytical, structured, and solutionâoriented mindset.
- Ability to balance and resolve competing stakeholder priorities.
- Strong, confident communicator with excellent verbal and written English skills.
- Resilient and influential, comfortable navigating ambiguity and change.
- Curious connector who links people, projects, and partners to unlock value.
- Strategic and businessâfocused, able to see the bigger picture and act with purpose.
Benefits
- Hybrid role with competitive salary & bonus.
- Exceptional benefits.
- Training & development.
Omnichannel Product Manager in Westminster employer: ConvaTec Inc
Contact Detail:
ConvaTec Inc Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Omnichannel Product Manager in Westminster
â¨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. We all know that sometimes itâs not just what you know, but who you know that can help you land that Omnichannel Product Manager role.
â¨Tip Number 2
Prepare for interviews by understanding the companyâs products and services inside out. We recommend doing a bit of homework on their digital platforms and how they engage with customers. This will show youâre genuinely interested and ready to hit the ground running!
â¨Tip Number 3
Practice your communication skills! As an Omnichannel Product Manager, youâll need to convey complex ideas clearly. We suggest doing mock interviews with friends or using online resources to refine your pitch and ensure you come across as confident and knowledgeable.
â¨Tip Number 4
Donât forget to apply through our website! Itâs the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Omnichannel Product Manager in Westminster
Some tips for your application đŤĄ
Tailor Your CV: Make sure your CV speaks directly to the Omnichannel Product Manager role. Highlight your experience in digital enablement and stakeholder management, and donât forget to sprinkle in some keywords from the job description to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why youâre passionate about this role and how your background in Sales and Marketing makes you the perfect fit. Keep it engaging and personal â we want to get to know you!
Showcase Your Communication Skills: As a key communicator, itâs essential to demonstrate your ability to convey complex ideas simply. Use clear language in your application and provide examples of how you've successfully managed stakeholder expectations in the past.
Apply Through Our Website: We love it when candidates apply directly through our website! It helps us keep track of applications better and ensures youâre considered for the role. Plus, it shows youâre genuinely interested in joining our team at StudySmarter!
How to prepare for a job interview at ConvaTec Inc
â¨Know Your Platforms
Familiarise yourself with the specific digital enablement platforms mentioned in the job description, like Single Sign On and LinkedIn Sales Navigator. Being able to discuss these tools confidently will show that you understand the role and can hit the ground running.
â¨Stakeholder Management Skills
Prepare examples of how you've successfully managed complex stakeholder landscapes in previous roles. Highlight your ability to communicate clearly and manage expectations, as this is crucial for the Omnichannel Product Manager position.
â¨Data-Driven Mindset
Be ready to discuss how you've used data to track performance and drive improvements in past projects. This aligns with the need to define objectives and KPIs, so showcasing your analytical skills will be a big plus.
â¨Emphasise Your Agile Experience
Since the role involves working closely with technical teams in agile environments, share specific instances where you've thrived in such settings. Talk about your adaptability and how youâve contributed to successful project deliveries in fast-paced scenarios.