ConvaTec Inc. is seeking a Senior Customer Care Specialist to join the Customer Service Family. You will manage customer service tasks, ensure deadlines and KPIs are met, and handle order placement, claims within SLA, and EDI maintenance.
You will need strong communication, teamwork, and advanced Excel skills, with experience in SAP/SD modules and German language proficiency. Hybrid working with 1β2 days in the office per week will be driven by business needs.
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Senior Customer Care & Order Management Specialist in Shotton employer: ConvaTec Inc
Convatec is an exceptional employer that fosters a collaborative and dynamic work culture, particularly for the Wound Care Territory Sales Leader role in the vibrant regions of South West London, Surrey, and Sussex. With a strong commitment to employee development, we offer comprehensive training and growth opportunities, ensuring our team members thrive in their careers while making a meaningful impact in the healthcare sector.