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For Companies At a Glance
- Tasks: Support and enhance Manufacturing Execution Systems for efficient production operations.
- Company: Join Convatec, a global leader in medical products, dedicated to improving lives.
- Benefits: Enjoy a hybrid working model and opportunities for personal growth.
- Why this job: Be part of a transformative journey that values your ideas and pushes you to excel.
- Qualifications: 5+ years in IT support with MES platform experience; strong problem-solving skills required.
- Other info: Travel up to 10% within Europe, Asia Pacific, and Americas; flexible office approach.
The predicted salary is between 43200 - 72000 £ per year.
Convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in advanced wound care, ostomy care, continence care, and infusion care. With around 10,000 colleagues, we provide our products and services in almost 100 countries, united by a promise to be forever caring. Our solutions provide a range of benefits, from infection prevention and protection of at-risk skin, to improved patient outcomes and reduced care costs. Group revenues in 2024 were over $2 billion. The company is a constituent of the FTSE 100 Index (LSE:CTEC). To learn more about Convatec, please visit http://www.convatecgroup.com
Change is everywhere at Convatec. It’s transforming our business, and helping us improve millions of lives. And we’re nowhere near finished. Across every part of our business, we’re pushing for better. Join us on our journey to #ForeverCaring as a Senior Software Engineer MES, and you’ll do the same.
Position Overview
The Senior Software Engineer MES is responsible for ensuring the stability, reliability, and continuous improvement of Manufacturing Execution Systems. This role focuses on providing expert support, maintenance, and enhancements for currently used MES platforms (Critical Manufacturing& DelmiaApriso), enabling efficient production operations and rapid issue resolution. The ideal candidate combines technical troubleshooting skills with a strong understanding of manufacturing processes and a commitment to delivering excellent service to business-users.
Key Responsibilities
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Deliver second-line support for MES platforms , addressing incidents, service requests, and user queries in a timely manner.
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Troubleshoot, debug, and resolve MES system issues, escalating complex problems as needed.
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Perform routine system maintenance, upgrades, and patches to ensure optimal performance and compliance.
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Collaborate with cross-functional teams (production, QA, IT) to analyze and resolve MES-related problems.
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Document support activities, solutions, and system modifications for traceability and compliance.
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Participate in root cause analysis and implement corrective/preventive actions for recurring issues.
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Develop or configure new or updated system functionalities.
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Write clean, efficient, and maintainable code for MES systems, adhering to best practices and coding standards.
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Provide training and support to MES users, promoting best practices and system adoption.
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Stay updated on MES (CMF & Apriso) developments and recommend improvements.
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Contribute to the testing and deployment of new MES functionalities and integrations.
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Assist in task estimation, planning, and continuous improvement initiatives for MES support activities.
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Apply agile methodologies and principles to manage projects and deliver value quickly and efficiently.
Key Requirements
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More than 5 years of experience in applications of IT support, with a focus on regulatory and Quality Solutions.
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Experience supporting and maintaining MES platforms, specifically CMF and/or Apriso.
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Proficient communication skills to align with Business Users.
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Proficient in troubleshooting, debugging, and resolving software and system issues in a manufacturing environment.
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Strong understanding of manufacturing processes and MES workflows.
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Familiarity with database technologies (e.g., SQL), scripting, and integration with shop-floor equipment.
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Knowledge of ITIL (IT infrastructure Library) or similar service management frameworks is an advantage.
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Experience with software development methodologies (e.g., Agile) and version control systems (e.g., GitHub).
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Proficient in one or more programming languages relevant to MES systems (e.g., Python, Java, C#, JavaScript/TypeScript).
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Excellent problem-solving, analytical, and communication skills.
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Ability to document technical solutions and provide user training.
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Team player with strong collaboration skills across technical and non-technical stakeholders.
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Willingness to participate in on-call support rotations and respond to urgent production issues when required.
Education & Qualifications
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A Bachelor\’s / Masters degree in Engineering, Software development, Information technology, or a related field. Advanced degrees or certifications are a plus.
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Itil 4, GMP orDatabase technologies is a plus
Travel Requirements
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Position involve travel up to 10% of the time, mostly within Europe, Asia Pacific, and Americas.
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Most trips will include overnight travel.
Languages
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English
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Portuguese or Spanish is a plus
Working Conditions
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Hybrid working model, driven by business requirements as Convatec has a flexible approach to office working.
Our transformation will change your career. For good. You’ll be pushed to think bigger and aim for excellence. Your ideas will be heard, and you’ll be supported to bring them to life. There’ll be challenges. But, stretch yourself and embrace the opportunities, and you could make your biggest impact yet.
This is stepping outside of your comfort zone.
This is work that’ll move you.
#LI-AC2
#LI-Hybrid
Beware of scams online or from individuals claiming to represent Convatec
A formal recruitment process is required for all our opportunities prior to any offer of employment. This will include an interview confirmed by an official Convatec email address.
If you receive a suspicious approach over social media, text message, email or phone call about recruitment at Convatec, do not disclose any personal information or pay any fees whatsoever. If you’re unsure, please contact us at careers@Convatec.com.
Equal opportunities
Convatec provides equal employment opportunities for all current employees and applicants for employment. This policy means that no one will be discriminated against because of race, religion, creed, color, national origin, nationality, citizenship, ancestry, sex, age, marital status, physical or mental disability, affectional or sexual orientation, gender identity, military or veteran status, genetic predisposing characteristics or any other basis prohibited by law.
Notice to Agency and Search Firm Representatives
Convatec is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Convatec employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Convatec. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.
Already a Convatec employee?
If you are an active employee at Convatec, please do not apply here. Go to the Career Worklet on your Workday home page and View \”Convatec Internal Career Site – Find Jobs\”. Thank you!
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Senior Software Engineer MES employer: ConvaTec Inc.
Contact Detail:
ConvaTec Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Software Engineer MES
✨Tip Number 1
Familiarise yourself with the specific MES platforms mentioned in the job description, namely Critical Manufacturing and Delmia Apriso. Understanding their functionalities and common issues can give you an edge during discussions with the hiring team.
✨Tip Number 2
Highlight your experience with Agile methodologies, as this role emphasises quick and efficient project management. Be prepared to discuss how you've applied Agile principles in past projects to demonstrate your fit for the position.
✨Tip Number 3
Showcase your problem-solving skills by preparing examples of complex issues you've resolved in a manufacturing environment. This will illustrate your ability to troubleshoot effectively, which is crucial for the Senior Software Engineer MES role.
✨Tip Number 4
Network with current or former employees of Convatec, if possible. Gaining insights into the company culture and expectations can help you tailor your approach and demonstrate your genuine interest in joining their team.
We think you need these skills to ace Senior Software Engineer MES
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Senior Software Engineer MES position. Tailor your application to highlight relevant experience in MES platforms like Critical Manufacturing and Delmia Apriso.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience with IT support, particularly in manufacturing environments. Mention specific projects or achievements that demonstrate your troubleshooting skills and understanding of manufacturing processes.
Showcase Technical Skills: Clearly list your technical skills related to programming languages (like Python, Java, C#, etc.), database technologies, and any familiarity with Agile methodologies. This will help you stand out as a candidate who can contribute effectively to the team.
Craft a Compelling Cover Letter: Use your cover letter to tell a story about your career journey and how it aligns with Convatec's mission of 'Forever Caring'. Make sure to express your enthusiasm for the role and how you can contribute to their ongoing transformation.
How to prepare for a job interview at ConvaTec Inc.
✨Understand the MES Platforms
Make sure you have a solid grasp of the Manufacturing Execution Systems, particularly Critical Manufacturing and Delmia Apriso. Be prepared to discuss your experience with these platforms and how you've used them to solve problems in previous roles.
✨Showcase Your Troubleshooting Skills
During the interview, highlight specific examples where you've successfully troubleshot and resolved MES system issues. Use the STAR method (Situation, Task, Action, Result) to structure your responses and demonstrate your problem-solving abilities.
✨Communicate Effectively
Proficient communication is key, especially when aligning with business users. Practice explaining technical concepts in simple terms, as you may need to train users or collaborate with non-technical stakeholders.
✨Emphasise Continuous Improvement
Convatec values innovation and improvement. Be ready to discuss how you've contributed to continuous improvement initiatives in your past roles, whether through process enhancements, system upgrades, or user training.
