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For Companies At a Glance
- Tasks: Lead omnichannel initiatives and drive digital solutions for Marketing, Sales, and Customer Services.
- Company: Join a dynamic team in a leading organisation focused on transformation and innovation.
- Benefits: Enjoy a hybrid role with competitive salary, bonuses, and exceptional benefits.
- Other info: Great training and development opportunities in a fast-paced environment.
- Why this job: Make a real impact by shaping customer experiences and driving business value.
- Qualifications: Experience in Sales and Marketing, especially in MedTech or Pharma, is a plus.
The predicted salary is between 60000 - 80000 £ per year.
As Omnichannel Product Manager, you will act as Product Owner for key omnichannel digital enablement platforms, leading the business delivery and embedding of scalable solutions that drive measurable commercial value and adoption across Marketing, Sales, and Customer Services. You will be a trusted partner to the business, ensuring customer needs are embedded into solution design, while guiding stakeholders through transformation and change.
Responsibilities
- Lead assigned omnichannel and Global Marketing and Sales (GMS CoE) initiatives, ensuring successful delivery and realization of commercial benefits.
- Manage complex stakeholder landscapes across business units, Digital/IT, Sales, Marketing, and Customer Interaction Centers (CIC).
- Work closely with technical teams to deliver system, platform, and process changes in agile environments.
- Partner with business units to deeply understand their needs and enable effective adoption and usage of new solutions.
- Communicate clearly and confidently, managing expectations and providing transparent updates on progress and outcomes.
- Prioritize features, effort, and benefits to drive clear business outcomes and results.
- Ensure customer needs and insights are represented throughout design, build, testing, and delivery phases.
- Define objectives, KPIs, and success metrics; use data to track performance and drive continuous improvement.
- Train and enable users across Marketing, Sales, and Customer Services to embed new tools, systems, and processes.
- Act as subject matter expert for initiatives and support pilot phases and scalable roll‑outs with strategic recommendations.
Depending on your experience and fit for purpose, your primary focus will be either:
- Digital Enablement: Digital platforms, systems, and agile delivery to include Single Sign On, ON24 webinar platform, iCapture event platform, LinkedIn Sales Navigator, Brandwatch and further webforms simplification and integrations with CRM.
- Content Enablement: Content platforms, content governance, and commercial content processes to include the PIM/DAM (InRiver/Aprimo) platforms, Showpad edetailing platform and Canva.
Qualifications
- Experience in medium to large matrix organizations, ideally during transformation phases.
- Solid background in Sales and Marketing (experience in MedTech, Pharma, or Life Sciences is an advantage).
- Strong experience working with Digital/IT teams in agile environments.
- Recognized subject matter expertise across content enablement, digital platforms and CRM.
- Strong understanding of how features and capabilities translate into business value.
- Skilled at translating complex technical concepts for non-technical stakeholders.
- Passion for delivering high-quality, end‑to‑end experiences.
- Outstanding communication, presentation, and leadership skills.
- Strong project and stakeholder management capabilities.
- Analytical, structured, and solution‑oriented mindset.
- Ability to balance and resolve competing stakeholder priorities.
- Strong, confident communicator with excellent verbal and written English skills.
- Resilient and influential, comfortable navigating ambiguity and change.
- Curious connector who links people, projects, and partners to unlock value.
- Strategic and business‑focused, able to see the bigger picture and act with purpose.
Benefits
- Hybrid role with competitive salary & bonus.
- Exceptional benefits.
- Training & development.
Omnichannel Product Manager employer: ConvaTec Inc
Contact Detail:
ConvaTec Inc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Omnichannel Product Manager
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Omnichannel Product Manager role.
✨Tip Number 2
Prepare for interviews by understanding the company’s products and services inside out. We recommend doing a bit of research on their digital platforms and how they engage with customers. This will show you’re genuinely interested and ready to hit the ground running!
✨Tip Number 3
Practice your communication skills! As an Omnichannel Product Manager, you’ll need to convey complex ideas clearly. We suggest doing mock interviews with friends or using online platforms to refine your pitch and ensure you come across as confident and knowledgeable.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you along the way. Plus, applying directly shows your enthusiasm and commitment to joining our team. Let’s get you that dream job!
We think you need these skills to ace Omnichannel Product Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Omnichannel Product Manager role. Highlight your experience in digital enablement and stakeholder management, and don’t forget to sprinkle in some keywords from the job description to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about this role and how your background in Sales and Marketing aligns with our needs. Be genuine and let your personality come through!
Showcase Your Communication Skills: As a key communicator, we want to see how you convey complex ideas simply. Whether it’s in your CV or cover letter, make sure you demonstrate your ability to translate technical concepts for non-technical stakeholders.
Apply Through Our Website: We love it when candidates apply directly through our website! It helps us keep track of applications and ensures you get the best experience. Plus, it shows you’re genuinely interested in joining our team at StudySmarter!
How to prepare for a job interview at ConvaTec Inc
✨Know Your Platforms
Familiarise yourself with the specific digital enablement platforms mentioned in the job description, like Single Sign On and LinkedIn Sales Navigator. Being able to discuss these tools confidently will show that you understand the role and can hit the ground running.
✨Stakeholder Savvy
Prepare examples of how you've successfully managed complex stakeholder landscapes in previous roles. Think about how you communicated with different teams and ensured their needs were met, as this is crucial for the Omnichannel Product Manager position.
✨Data-Driven Mindset
Brush up on how to define objectives, KPIs, and success metrics. Be ready to discuss how you've used data to track performance and drive improvements in past projects. This will demonstrate your analytical skills and solution-oriented approach.
✨Communicate with Confidence
Practice articulating your thoughts clearly and confidently. You’ll need to manage expectations and provide updates, so being a strong communicator is key. Consider doing mock interviews or presenting to friends to refine your delivery.