Strategic Partnership Manager - Advanced Wound Care - Essex & North East London in Ilford

Role Overview

The primary function of the Strategic Partnership Manager in Advanced Wound Care is to provide value‑based solutions to drive Convatec growth and profitability within the evolving NHS environment.

This is a field‑based role with a company car and approximately 90% customer facing.

Responsibilities

• Maximise territory performance by achieving and surpassing defined sales targets and wider performance targets.
• Drive revenue and growth through the identification and delivery of new opportunities across ICB and provider landscape.
• Manage territory profitability with responsibility for local profit growth at £ and % levels as appropriate.
• Develop and execute comprehensive strategic IC‑wide plans aligned to sale objectives and with the goal of increasing revenue and market share.
• Perform key account management activities to build and maintain trusted and valued relationships with IC C‑suite executives, Senior ICB leaders, local providers and wider system stakeholders.
• Build deep NHS knowledge and understanding including structures, strategic initiatives, challenges and priorities at national and local levels.
• Maintain a clear customer focus of senior clinical and non‑clinical customers across the ICB wide landscape including, but not limited to, ICB, providers, place‑based partnerships, PCN and local authority.
• Conduct investigative research to generate insights by understanding the operational, financial and clinical needs—known or unknown—of the customer/organisation and provide a Convatec‑based solution.
• Build Convatec awareness as a trusted and valued partner for the delivery of safe, effective and innovative wound care solutions to the NHS.
• Work effectively in collaboration across all functions of UKI and wider business to achieve Convatec objectives.
• Develop and deliver solutions to drive value for Convatec and the NHS, including value‑based procurement initiatives and commercial growth models.
• Track and report performance to monitor and analyse sales performance and pipeline.
• Fully utilise CRM to leverage benefits for account management, targeting and segmentation, analytics and lead generation.
• Display high‑level selling skills to confidently and competently deliver effective customer calls across a diverse range of customers in complex and high‑level negotiations.
• Communicate excellently, demonstrating product expertise and the commercial benefits that relate to the IC's.
• Understand price and profitability in all negotiations to support Convatec UKI P&L.

Qualifications

• Multi‑role sales experience including direct selling, influencing and customer relationship management.
• High standards approach delivering 100% sales performance on a consistent basis with a proven track record.
• Ability to manipulate, analyse and interpret data from a variety of sources and through effective decision‑making, planning and implementation to deliver superior business results.
• Appetite to lead projects and to set one's own objectives.
• Experience delivering against both long‑term and short‑term business goals.
• Strong interpersonal skills and the ability to network both internally and externally.
• Excellent negotiation skills.
• Understanding of the structure, strategies and key priorities of the NHS and up‑to‑date NHS terminology.
• Experience driving product access within the NHS (community or hospital) to achieve demonstrable business growth.
• Experience working with a wide range of specialist and culturally diverse people, influencing them to get things done.
• Delivery of value‑added business results even within tight deadlines.
• Commercial acumen and financial accountability through managing budgets and resource planning.
• Good IT knowledge (Microsoft software including Excel, Power Point and Word) and CRM experience.
• Proficiency in Microsoft software (Power Point, Excel, Word, Teams, etc.).
• English language is mother tongue or at a high proficiency level, both written and spoken.
• Full driver’s licence and ability to work in the UKI.

Benefits

Competitive salary & bonus, exceptional benefits, training & development, collaborative & supportive culture.

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