Global Supply Planner

About Us: Pioneering trusted medical solutions to improve the lives we touch. Convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in advanced wound care, ostomy care, continence care, and infusion care. With around 10,000 colleagues, we provide our products and services in almost 100 countries, united by a promise to be forever caring.

About the role: This role is part of the Global Quality and Operations function of Convatec, specifically sitting in the Global Supply Chain team encompassing all demand and supply planning, logistics and customer service. This role requires collaborative skills, an inclusive personality prepared to go outside their remit to facilitate and catalyse the right conversations to drive issue resolution, cross-functional alignment, and continuous improvement.

How we’ll measure your success:

• Achievement of service levels (Delivered-In-Full-On-Time: DIFOT)
• Achievement of inventory targets globally
• Accuracy of monthly production planning signal
• Accuracy of capacity planning process
• Accuracy of Production and Supply Events Management and responsiveness to all scenarios
• Launch readiness as per Marketing and Commercial plans, including response strategy for upside and downside scenarios
• Effectiveness of Events management process
• Realization of reduced year-on-year air freight spend and the achievement of the logistics budget

Your key duties and responsibilities:

• Supply Planning: Supporting the S&OE process with Production sites and Procurement. Manage supply for assigned products to meet customer service objectives while achieving inventory targets. Allocate product to market distribution centres based on available to ship notifications from manufacturing plants and raise purchase orders accordingly, replenish satellite DCs and rebalance inventory between warehouses as necessary. Provide support to inter-company markets and Customer Service in obtaining expected availability dates and supply information for any backorders, low stock items, new business opportunities, tenders, and new product launches. Communicate reviews of potential back-order risks or risks of manufacturing overstock to the manufacturing plants. Align on priorities with manufacturing plants and commercial teams when Supply is less than Demand. Work with manufacturing plants and distribution centres to resolve shipping discrepancies, invoicing errors, and damage claims and correct master data as needed to prevent discrepancies in the future. Focus on operational tasks and execution in the short- to mid-term.
• New Product Development & Life Cycle Management: Guided by the BU Supply Planning lead, support the management of the Business Unit product portfolio, specifically coordinate new product launches and end of life activities. Ensure systems alignment during launch and discontinuation processes. Reduce risk by communicating clearly with commercial teams by identifying deviations from launch or discontinuation plans. Participate in project teams, involving Advanced Operations in particular, to represent the supply planning outcomes of forecasts scenarios. Support scenario planning and realization for NPDs.
• Inventory Management: Ensure the right-sizing and efficiency of the finished goods inventory for the Business Units/Markets assigned based on inventory strategy. Review lack or excess inventory and provide reactive and proactive steps to reduce risk with close coordination with the demand, commercial and financial teams. Identify areas for improved efficiency in service and inventory and align SAP parameters accordingly.
• Other: Act as backup to other Business Unit Supply Planners during vacation, business travel or other times on an as needed basis.

Skills & Experience:

• Proven Background and experience in supply planning
• Experience participating in production and market S&OE, S&OP forums
• SAP and IBP modules experience highly preferred – transactions and reports
• Global experience and in healthcare (Medical Device or Pharma) preferred
• Experience in the S&OP/IBP process
• Expertise in Microsoft Excel is essential
• Critical thinking skills/process thinking orientation
• Self-initiator
• Strong analytical skills together with business acumen
• Good communication and collaboration skills
• Ability to partner with and influence others without direct authority, build consensus and look for collaboration with people from different departments and all levels
• Highly organized and well prepared
• Proactive attitude and approach to problem solving – “can-do” mind-set
• Works independently on complex issues
• Ability to work on tight deadlines and prioritise
• Strong listening and influencing skill

Qualifications/Education: Bachelor’s degree minimum. Preferably in supply chain, operations management or engineering or equivalent experience. APICS Certification highly preferred (current certification with CPIM or CSCP).

Travel Requirements: The position may involve travel up to 15% of the time. International travel is possible. Most trips will include overnight travel.

Working Conditions: Deeside-based with hybrid schedule. Special Factors: Role collaborates with multiple functions across the globe, so will need to be mindful of time zones. Standard hours of work are Monday to Friday, on exceptional occasions flexibility may be requested to work on a weekend.

Equal opportunities: Convatec provides equal employment opportunities for all current employees and applicants for employment. This policy means that no one will be discriminated against because of race, religion, creed, colour, national origin, nationality, citizenship, ancestry, sex, age, marital status, physical or mental disability, affectional or sexual orientation, gender identity, military or veteran status, genetic predisposing characteristics or any other basis prohibited by law.