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For Companies At a Glance
- Tasks: Lead and develop a dynamic team of Sales Engineers across EMEA and APAC.
- Company: Join ControlUp, a leader in digital employee experience and IT operations.
- Benefits: Remote work, competitive salary, and opportunities for professional growth.
- Why this job: Make a real impact by shaping the future of workplace technology.
- Qualifications: Extensive experience in Sales Engineering and strong people management skills.
- Other info: Be part of a fast-paced, innovative environment with global reach.
The predicted salary is between 54000 - 84000 £ per year.
About Us
ControlUp creates an autonomous workplace where the day runs itself. We are a leader in DEX, unifying digital employee experience and IT operations into one powerful platform built for modern workplace management. By combining real-time monitoring, automation, and proactive remediation, ControlUp enables IT teams to prevent issues before they impact employees, reduce operational complexity, and streamline IT environments, without the clutter of multiple tools. With ControlUp, IT works smarter, employees stay productive, and the workday runs itself. One platform. One powerful shift in how work flows. No tool sprawl. No wasted time. No interruptions. Just technology that runs smoothly, so people can get on with work that matters.
The Role
Reports to VP, Global Presales. We are seeking an experienced Sales Engineering Manager to lead and scale our Sales Engineering organization across EMEA and APAC. This role is a leadership position responsible for people management, execution excellence, and cross-regional consistency, while partnering closely with Sales, Product, and Customer Success leadership. While hands-on technical execution (demos, PoCs) will not be a part of day-to-day responsibilities, the ideal candidate will have a strong technical foundation and the ability to confidently deliver high-level product demonstrations, articulate ControlUp's value proposition, and coach teams on technical storytelling and customer engagement. This is a remote role. The position may require business travel (up to 25%).
Responsibilities
- People & Performance Leadership
- Lead, coach, and develop a distributed team of 8 Sales Engineers across multiple regions and time zones.
- Set clear expectations, performance standards, and development plans aligned to company objectives.
- Conduct regular 1:1s, performance reviews, and career planning.
- Foster a culture of accountability, collaboration, and customer-first execution.
- Sales Execution & Alignment
- Partner closely with regional Sales leadership to ensure strong alignment between AEs and SEs.
- Ensure consistent, high-quality technical engagement throughout the sales cycle (discovery, demo, PoC, value validation).
- Act as an executive escalation point for complex or high-visibility opportunities when needed.
- Drive consistency in sales engineering methodologies, messaging, and customer experience across regions.
- Technical & Product Enablement
- Maintain a strong understanding of ControlUp's platform, use cases, and competitive differentiation.
- Confidently deliver executive-level, high-level demonstrations when required (internal, partner, or customer-facing).
- Ensure the team is continuously enabled on new features, positioning, and competitive landscape.
- Partner with Product Management and Product Marketing to provide field feedback and influence roadmap priorities.
- Operational Excellence
- Own regional SE capacity planning, coverage models, and resource allocation.
- Track and report on key metrics (PoC success rates, deal support efficiency, regional coverage health).
- Drive process improvements to increase scale, efficiency, and predictability.
- Support hiring, onboarding, and ramp of new Sales Engineers in the region.
What Success Looks Like
- High-performing and engaged SE team in relevant regions that delivers consistent, high-fidelity technical storytelling and execution across all territories.
- Strong, trusted alignment between Sales Engineering, regional Sales leadership, Product, and Customer Success.
- Predictable and scalable SE coverage through effective capacity planning and resource allocation to meet the demands of a fast-growing, multi-region market.
- Improved deal execution and PoC outcomes through standardization, enablement, and disciplined inspection.
- Data-driven leadership based on regional performance, risks, and growth opportunities.
Your Experience and Qualifications
- Extensive experience in Sales Engineering, Solutions Engineering or equivalent technical customer-facing roles.
- Demonstrated experience in people management and leading technical or pre-sales teams.
- Strong technical background with the ability to understand and explain complex enterprise software solutions.
- Proven experience managing distributed, multi-region teams.
- Experience partnering with Sales leadership in a fast-paced, enterprise or mid-market SaaS environment.
- Excellent communication skills with the ability to engage at both technical and executive levels.
- Comfortable operating at a strategic level while still being close enough to the field to coach effectively.
Bonus Points
- Experience in DEX, EUC, VDI, monitoring, or enterprise IT operations environments.
- Prior experience managing global teams across EMEA and/or APAC.
- Background working with large enterprise customers and complex sales cycles.
- Experience scaling or maturing a Sales Engineering organization.
Manager, Sales Engineering (EMEA & APAC) employer: ControlUp
Contact Detail:
ControlUp Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Manager, Sales Engineering (EMEA & APAC)
✨Tip Number 1
Network like a pro! Reach out to folks in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet. Remember, it’s all about who you know!
✨Tip Number 2
Nail that interview prep! Research ControlUp inside out—know their products, values, and recent news. This will help you connect the dots during your conversation and show you’re genuinely interested.
✨Tip Number 3
Practice your storytelling skills! Be ready to share your experiences in a way that highlights your achievements and how they relate to the role. We want to see how you can bring value to our team!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re keen on joining our awesome team at ControlUp!
We think you need these skills to ace Manager, Sales Engineering (EMEA & APAC)
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see why you're excited about joining ControlUp and how you can contribute to our mission of creating an autonomous workplace.
Tailor Your CV: Make sure your CV is tailored to the Sales Engineering Manager role. Highlight your experience in leading teams, technical expertise, and any relevant achievements that align with what we’re looking for. This helps us see how you fit into our vision!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon unless it’s relevant. We appreciate a well-structured application that makes it easy for us to understand your qualifications and experiences.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at ControlUp!
How to prepare for a job interview at ControlUp
✨Know ControlUp Inside Out
Before your interview, make sure you have a solid understanding of ControlUp's platform and its unique value proposition. Familiarise yourself with their use cases and competitive landscape so you can confidently discuss how you would lead the Sales Engineering team in delivering high-level product demonstrations.
✨Showcase Your Leadership Skills
Prepare to discuss your experience in managing distributed teams and how you've fostered a culture of accountability and collaboration. Think of specific examples where you've set clear expectations and developed performance standards that align with company objectives.
✨Align with Sales Strategy
Be ready to talk about how you would ensure strong alignment between Sales Engineers and Account Executives. Highlight any past experiences where you successfully partnered with sales leadership to enhance technical engagement throughout the sales cycle.
✨Data-Driven Decision Making
Demonstrate your ability to use data to drive leadership decisions. Prepare to discuss how you've tracked key metrics in previous roles and how you would apply this approach to improve deal execution and PoC outcomes at ControlUp.
