Channel Manager in London

ControlUp is a leader in Digital Employee Experience (DEX), evolving IT operations with agentic AI to deliver Autonomous Endpoint Management (AEM) and a digital workspace that runs itself. Our platform transforms millions of real-time signals into intelligent action, bridging the gap between deep visibility and automated remediation. We turn "IT headaches" and employee frustration into self-healing operations, allowing organizations to move beyond reactive troubleshooting toward a future where technology works seamlessly in the background.

We’re here to ensure the workday runs without disruptions. No tool sprawl, no wasted time, and no friction. Just technology that works for people, not against them, so they can stay focused on what they do best. One platform. One powerful shift in how work flows.

About the Role: The channel manager is responsible for developing and maintaining relationships with ControlUp's partner ecosystem. Partners include distributors, resellers, and MSPs. The Channel Manager will help design and implement strategies to sell our products or services through these channels, achieving sales goals, and ensuring partners are properly trained and supported to effectively represent the company's offerings; this includes recruiting new partners, managing contracts, tracking performance, and collaborating with internal teams to align channel strategies with our overall business objectives.

What You’ll Own:

• Partner development and recruitment: Identify and recruit new channel partners that align with the company's target market, and provide ongoing training and support and management of existing partners to enhance their sales capabilities.
• Channel Sales enablement: Provide partners with necessary tools, product knowledge, and sales materials to effectively sell the ControlUp's products or services.
• Channel strategy development: Create and execute partner business strategies and plans, including marketing plans, sales targets, and incentive programs to maximize revenue generation.
• Relationship management: Build and maintain strong relationships with key decision-makers at partner companies, addressing concerns and ensuring satisfaction.
• Performance monitoring and analysis: Track channel sales performance against targets, identify areas for improvement, and implement corrective actions. This will be done by completing partner business plans with the partners and having partner quarterly reviews.
• Contract Management: Manage partner agreements and contracts to ensure mutually beneficial terms and ensure all partner plans and agreements are maintained.
• Market analysis: Stay updated on market trends and competitor activity to identify new opportunities and adapt channel strategies accordingly.
• Internal collaboration: Work closely with channel leadership, sales, marketing, and product teams to align channel strategies with overall business goals.

What You’ll Bring:

• Strong communication and interpersonal skills
• Sales acumen and experience
• Strategic planning and execution abilities
• Relationship building and management skills
• Analytical skills to evaluate channel performance
• Market knowledge and understanding of the DEX category
• 5-10 years of channel, sales, and or enablement experience preferred

Why You’ll Love It Here:

• Global, Not Isolated: You’ll work with a diverse team spanning the US, EMEA, and Israel. We’re known for our vibrant social culture, and once a year, the entire global company comes together for a major offsite to reconnect in person.
• Meaningful Impact: Make a real impact from day one, working with cutting‑edge technology in a fast‑paced, global environment.
• Collaborative & Growth-Driven: Join a collaborative, empowering culture where learning and professional growth are encouraged.

Ready to join? Apply now and help us shape the future of IT and employee experience.