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- Tasks: Support operations and coordinate projects to ensure smooth running of crisis response.
- Company: Join a dynamic team at a leading crisis response organisation.
- Benefits: Competitive pay, hybrid working, and a global bonus scheme.
- Why this job: Make a real difference in crisis management while developing your skills.
- Qualifications: A Levels or relevant experience; strong IT and communication skills.
- Other info: Diverse and inclusive workplace with excellent growth opportunities.
The predicted salary is between 28800 - 43200 £ per year.
To provide every-day support to the Senior Operations Coordinator and Senior Commercial Coordinator, contributing to the smooth running of the Confidential Crisis Response department. As part of the business operations function of Response, the purpose of this role is to:
- Reduce the administrative burden on consultants when they are with our clients
- Coordinate the full project lifecycle to ensure we turn revenue into cash as quickly and efficiently as possible.
What You’ll Do
- Response Case Records
- Providing administrative support as necessary to Response Management on operational matters including:
- Maintaining the case log, case files and templates
- Maintaining and upgrading administration filing systems
- Maintaining the case records and archives
- Administration and Operational Support
- Providing administrative support as necessary to Response Management and Response Consultants including:
- Co-ordinating diaries and arranging meetings
- Ensuring the Duty Officer Rotas are correctly inputted on the Shifts app
- Assisting the Senior Operations Coordinator with client or internal meetings/events
- Maintaining a record of all Response IT and communication equipment, arranging replacement equipment when required
- Liaising with IT personnel to assist in the resolution of IT issues
- Fielding consultant enquiries and providing support to them as appropriate
- Administering Response office requirements including communications, photocopying, shredding and arranging couriers where necessary
- Processing of any incoming and outgoing post
- Maintaining client and employee contact details
- Providing cover for the Senior Operations Coordinator when absent, to include:
- Organising and booking consultant travel and management of the travel process including arranging accommodation, passports and visas
- Monitoring and arranging visa renewals
- Maintaining consultant availability chart and contact list, and other operationally critical documentation and trackers
- Commercial Support
- Providing cover for the Senior Commercial Coordinator, to include:
- Creation of client projects within the required applications
- Creation of sales leads for the wider business
- Maintenance of client projects through the full project lifecycle
- General communication, coordination and administration of projects.
Who You Are:
- Educated to A Level Standard, or relevant experience
- IT Literacy – Microsoft Office packages, including intermediate/advanced Word and Excel skills
- Excellent written and oral communication skills
- High level of accuracy, attention to detail and numeracy
- Ability to prioritise work effectively and multi-task
What We Offer:
Control Risks offers a competitively positioned compensation and benefits package that is transparent and summarised in the full job offer. We operate a discretionary global bonus scheme that incentivises, and rewards individuals based on company and individual performance. Control Risks supports hybrid working arrangements, wherever possible, that emphasise the value of in-person time together - in the office and with our clients - while continuing to support flexible and remote working.
As an equal opportunities employer, we encourage suitably qualified applicants from a wide range of backgrounds to apply and join us and are fully committed to equal treatment, free from discrimination, of all candidates throughout our recruitment process. Control Risks is committed to a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status. If you require any reasonable adjustments to be made in order to participate fully in the interview process, please let us know and we will be happy to accommodate your needs.
Operations Coordinator, Confidential Crisis Response employer: Control Risks
Contact Detail:
Control Risks Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Coordinator, Confidential Crisis Response
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their values and how you can contribute to the team. This will help you stand out and show that you're genuinely interested.
✨Tip Number 3
Practice your interview skills with friends or family. Get comfortable answering common questions and discussing your experiences. The more you practice, the more confident you'll feel when it’s time to shine.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Operations Coordinator, Confidential Crisis Response
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience for the Operations Coordinator role. We want to see how your skills align with what we do, so don’t hold back on showcasing your administrative prowess!
Show Off Your IT Skills: Since this role requires a good grasp of Microsoft Office, especially Word and Excel, make sure to mention any specific projects or tasks where you’ve used these tools effectively. We love seeing candidates who can demonstrate their tech-savviness!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and focus on your achievements and how they relate to the job. Remember, less is often more!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Control Risks
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Operations Coordinator role. Familiarise yourself with the responsibilities listed in the job description, especially around administrative support and project coordination. This will help you demonstrate how your skills align with what they’re looking for.
✨Showcase Your IT Skills
Since the role requires a good grasp of Microsoft Office, particularly Word and Excel, be prepared to discuss your experience with these tools. Maybe even bring examples of how you've used them in past roles to streamline processes or improve efficiency.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and how you handle multiple tasks. Think of specific examples from your past experiences where you successfully managed competing priorities or resolved issues, as this will show your capability to thrive in a busy environment.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the team dynamics or the challenges the department is currently facing. This shows your genuine interest in the role and helps you gauge if it’s the right fit for you.
