At a Glance
- Tasks: Support employee travel and events with real-time monitoring and assistance.
- Company: Join a high-profile global technology firm with a dynamic team.
- Benefits: Competitive salary, flexible hours, and opportunities for professional growth.
- Other info: Be part of a global team providing 24/7 coverage and exciting challenges.
- Why this job: Make a difference by ensuring the safety and support of travellers worldwide.
- Qualifications: Bachelor’s degree in relevant fields and 1-3 years of intelligence experience.
The predicted salary is between 35000 - 45000 £ per year.
Embedded within a high-profile global technology firm, the Analyst provides first-line support for employee travel and events through real-time monitoring, traveler assistance, horizon scanning, and technical intelligence support.
The role focuses on rapid triage, escalation, and clear communication during developing situations.
This role will be part of a global team providing 24/7 coverage to the client.
It will be a requirement to work on holidays and weekends as determined by the team coverage schedule.
- Monitor travel-related developments impacting employees, including executives.
- Provide first-line traveller assistance and support issue resolution.
- Assist with coordination of secure transportation and vetted third-party vendors.
- Support pre-trip advisories, briefings, and traveller outreach.
- Assist with travel-related incidents and support travellers in distress.
- Support review of upcoming events and prepare situational summaries, including but not limited to geofencing, tactical intelligence, and weather intelligence.
- Conduct targeted monitoring during event windows and escalated concerns.
- Create and manage mass-notification groups for events.
- Monitor real-time alerts, assess relevance, and escalated per workflows.
- Draft concise alerts, situation updates, and rapid assessments.
- Provide on-demand support to internal intelligence teams.
Requirements
- A bachelor’s degree in history, political science, intelligence analysis, criminal justice, or a related discipline.
- 1-3 years of experience in intelligence experience or experience working in a GSOC.
- Experience working with global risk intelligence and incident response software.
- Experience with emergency mass notification systems.
- Experience with travel risk management software platforms.
- Experience working in a collaborative environment, such as government or corporate global security operations center, emergency operations center or a major urban area fusion center.
- Experience evaluating open-source information (media, social media, and unclassified government websites) to conduct incident analysis.
- Japanese or Chinese language fluency is an added bonus.
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Intelligence Analyst employer: Control Risks
Control Risks is an exceptional employer, offering a dynamic work environment in London that fosters collaboration and innovation within its global dispute intelligence practice. Employees benefit from a competitive compensation package, hybrid working arrangements, and ample opportunities for professional growth, all while being part of a diverse and inclusive culture that values every team member's contributions.
