At a Glance
- Tasks: Lead Quality Assurance for D365 and Power Platform, ensuring top-notch performance and efficiency.
- Company: Join a dynamic team at Control Risks, focused on innovation and quality.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on continuous improvement and emerging tech.
- Why this job: Make a real impact by enhancing business capabilities with cutting-edge technology.
- Qualifications: 5+ years in ERP/CRM QA, strong Dynamics 365 CE and Power Platform skills required.
The predicted salary is between 60000 - 80000 £ per year.
To provide Quality Assurance and Configuration / Development expertise on the D365 suite and Power Platform with focus on enhancing the performance, efficiency and capability of the Control Risks business.
This is a hands‑on role, and the holder will equally provide Quality Assurance of the D365 suite and Power Platform as well as assist in the configuration and enhancements to Dynamics 365 CE and Power Platform solutions.
The role requires strong communication to non‑technical audience and the holder needs to be able to work at a strategic level as well as have hands‑on tactical and operational skills to define work and trouble shoot / resolve issues in an effective way.
- Role tasks and Responsibilities
- Define and implement end‑to‑end Quality Assurance (QA) strategy, frameworks, and standards for Dynamics 365 and Power Platform solutions
- Work closely with Solution Architect(s), Delivery Manager(s), SMEs and the business to ensure quality is embedded across all project phases
- Work closely with third parties/vendors where applicable to ensure that their solutions meet the QA processes and standards
- Develop and manage test plans, test cases, scripts, and execution cycles (functional, integration, regression, UAT)
- Establish and govern test environments, data management, and test automation frameworks
- Lead functional and non‑functional testing, including performance, security, and data validation
- Collaborate with business stakeholders to define acceptance criteria and user acceptance testing (UAT) processes
- Drive defect management lifecycle, including triage, prioritisation, and resolution tracking
- Ensure quality validation of integrations (e. g., Dual Write, APIs, third‑party systems)
- Support release management and CAB processes, ensuring QA sign‑off for deployments
- Lead regression testing cycles during platform upgrades and releases
- Establish and promote test automation practices where applicable
- Work with business SMEs to build and maintain a knowledge base and QA best practices repository
- Ensure adherence to Microsoft Dynamics best practices and enterprise QA standards
- Support audit, compliance, and evidence requirements
- Drive continuous improvement in QA processes, tooling, and delivery efficiency
- Explore the functionality of AI tools including Co Pilot, use cases within Control Risks and advise on the approach and implementation – for QA processes in particular
- Work closely with the EA Solution Architect and EA Delivery Manager to design and deliver the D365 CE and Power Platform initiatives.
The D365 CE solution focusses on Sales, Customer Service and Omni channel Work with the Business Teams to understand opportunities / requirements, develop user stories in Dev Ops (or ITSM) and define product backlog
- Maximise the use of D365 CE partnerships and take a configuration first approach within the system vs overly customised. Striving for a vanilla solution wherever possible
- Develop and deliver the configuration/customisation/integration/enhancements to the solutions as necessary
- Prepare and represent D365 CE & Power Platform changes at CAB
- Work with other teams on ad hoc projects as a QA/SME utilisation resource from the Enterprise Apps team to complete project tasks on time and within budget
- Provide Go‑live/ Hypercare support where relevant
Requirements
- Knowledge and experience
- 5+ years of experience in ERP/CRM Quality Assurance processes, including where integrations/extensions/customisations are involved
- 3+ years of experience configuring and implementing Dynamics 365 CE, including technical development skills (customisation, extension and integration)
- 2+ years of development and extensions using the Power Platform: Canvas driven Apps, Model driven Apps, Flow, Power Virtual Agent, Dataverse & Sharepoint based solutions
- Experience working with third party vendors
- Bachelor’s degree
- Proven experience in business analysis with organisations of various size and complexity is an advantage
- Excellent problem‑solving and analytical skills.
- Specialist Skills
- Deep experience in Quality Assurance and Testing where ERP/CRM applications are involved
- Must have good experience in Dynamics 365 CE
- Good experience in creating solutions using the Power Platform
- Reasonable grasp of new / emerging technology trends – experience of Co Pilot on the D365 suite or Power Platform will be a significant advantage
• Any experience on D365-F&O or HR is a bonus!
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Enterprise Application Quality Assurance SME employer: Control Risks
Control Risks is an exceptional employer, offering a dynamic work environment in London that fosters collaboration and innovation within its global dispute intelligence practice. Employees benefit from a competitive compensation package, hybrid working arrangements, and ample opportunities for professional growth, all while being part of a diverse and inclusive culture that values every team member's contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Enterprise Application Quality Assurance SME
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at Control Risks or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to Control Risks.
✨Tap into Online Developer Communities
Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like Control Risks.
✨Explore Job Boards Specifically for Tech Roles
Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like Control Risks that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!
We think you need these skills to ace Enterprise Application Quality Assurance SME
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Control Risks.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Control Risks and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at Control Risks
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Control Risks uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
