At a Glance
- Tasks: Provide first-line tech support for communications equipment and assist with installations.
- Company: Join a dynamic team at Control Risks, focused on innovative communication solutions.
- Benefits: Enjoy a competitive salary and a commitment to equal opportunities.
- Other info: Flexible work environment with opportunities for personal and professional growth.
- Why this job: Make a real impact by ensuring effective communication in critical operations.
- Qualifications: Good English skills, IT literacy, and familiarity with vehicle communication systems.
The predicted salary is between 30000 - 40000 £ per year.
- Tasks and Responsibilities
- Provide first-line technical support for communications equipment across Control Risks Iraq operations.
- Conduct fault finding, testing and basic diagnostics on Motorola handheld radios, Motorola vehicle-mounted radios, HF systems, UHF/VHF systems, TETRA radios, satellite phones, antennas, chargers, batteries and related accessories.
- Assist with the installation, removal, inspection and testing of vehicle-mounted communications systems, including Motorola radios, HF/UHF equipment, antennas, speakers, microphones, power cables and mounting kits.
- Support the installation, testing and troubleshooting of IVMS and vehicle tracking systems.
- Conduct daily, weekly and monthly checks on communications equipment to confirm serviceability, battery condition, signal performance and operational readiness.
- Maintain accurate electronic communications equipment records, including issue, return, inspection, fault reports, serial numbers and serviceability status.
- Support project teams with communications-related issues, including radio checks, tracking device checks, signal issues and vehicle system faults.
- Assist in programming, checking and preparing radios and communication equipment for project deployment, where authorised.
- Ensure all communications and tracking equipment is correctly labelled, stored, charged, tested and ready for operational use.
- Support the management of sensitive communications equipment in line with company procedures and local Go I/Mo I requirements.
- Liaise with suppliers, internal departments and project teams regarding communications equipment, repairs, installations and technical support.
- Deputise for the Communications Manager when required, within agreed authority and capability.
- Conduct any reasonable communications or technical equipment task requested by the Equipment management team.
- Assist with project logistics support, including preparation of mobilisation and de‑mobilisation of projects.
- Maintain accurate Logistics accounts across all commodity types and perform daily/weekly/monthly checks to ensure minimum stock levels.
Requirements
Essential
- Good inter‑personal skills and ability to liaise effectively with Iraqi agencies and suppliers.
- Good English language, spoken and written.
- IT literate, Word, Excel.
- Use of computer‑based accounting systems.
- Familiar with IVMS, tracking and communication systems fitted to vehicles. Familiar with vehicle electrical systems and comms integration.
- Preferred
- Experience with software‑based accounting systems.
- Knowledge of Iraq cultural norms and business etiquette.
- Must maintain a neat and tidy appearance and be always presented well.
Qualifications and Specialist skills
- IT literate, Word, Excel.
- Use of computer‑based accounting systems.
- Familiar with IVMS, tracking and communication systems fitted to vehicles.
- Good English language, spoken and written.
- Competencies
- Organised.
- Flexible.
- Hardworking.
- Ability to prioritise and multi‑task.
- Calm under pressure.
- Proactive and able to take initiative.
- Attention to detail.
Benefits
- Competitive salary.
- As an equal opportunities’ employer, we encourage suitably qualified applicants from a wide range of backgrounds to apply and join us and are fully committed to equal treatment, free from discrimination, of all candidates throughout our recruitment process.
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Comms Technical Assistant employer: Control Risks
Control Risks is an exceptional employer, offering a dynamic work environment in London that fosters collaboration and innovation within its global dispute intelligence practice. Employees benefit from a competitive compensation package, hybrid working arrangements, and ample opportunities for professional growth, all while being part of a diverse and inclusive culture that values every team member's contributions.
We think you need these skills to ace Comms Technical Assistant
Technical Support
Fault Finding
Testing and Diagnostics
Motorola Radios
HF/UHF Systems
Satellite Phones
Installation and Removal of Communications Systems