Director-Digital Delivery

The Director of Delivery will play a pivotal role in supporting the CDIO to shape and execute Control Risks\’ technology, data, and digital strategies. This role will ensure that our technology investments directly enable the business to deliver on its future plans. Leading a team of software developers, quality assurance engineers, business analysts, delivery managers, and UI/UX specialists, this IT leadership role will support the CDIO to deliver the technology, data, and digital strategies and investments that will enable Control Risks to meet its future business plans.

Working at the intersection of strategy and execution, you will partner with product teams to turn vision into outcomes that make a real difference for our clients and our business. You will define and deliver the technology delivery strategy for new products, platforms, and services – bringing pace, innovation, and excellence to everything we deliver. You will provide next-generation leadership, building and guiding a fast-moving, agile, and customer-centric delivery function that works seamlessly with the business.

You will inspire teams to perform at their best and create an environment where technology and data unlock innovation, efficiency, and value across the organisation. As a trusted senior leader, you will influence colleagues at every level to make the most of our technology landscape, ensuring we deliver maximum impact from our people, platforms, and data.

Responsibilities:

• Support defining and delivering Control Risks\’ technology roadmap from the CDIO strategy and vision.
• Lead technology delivery teams that deliver support and the implementation of programmes and projects aligned to our 4D strategy (Data Driven Digitally Delivered).
• Realise commercial benefits from technology ideas through innovative builds, delivery, and run scenarios.
• Ensure a robust technology strategy and delivery capability to implement the roadmap, including leveraging AI to improve the efficiency of development teams.
• Establish strong relationships across the business to support existing and new technology delivery needs.
• Act as a trusted technology advisor to the business for new products, services, and business transformation strategies.
• Enhance the existing IT development capability and partner with specialist development and technology organisations to deliver quality products, services, and platforms for external clients and internal staff.
• Implement continuous improvement programmes, further transitioning towards an agile, AI-first, business, and customer-focused technology provider.
• Ensure the appropriate management processes, controls, and governance to deliver effective, repeatable, and compliant technology build and change, and that the ROI for change is identified, maximised, and achieved.
• Provide in-depth technical expertise for tactical and operational initiatives.
• Ensure IT, Information, and Data Security requirements are embedded into the delivery of new technology products, services, and platforms.
• Responsible for technology risk evaluation and management processes for new and existing products, services, and platforms.

Requirements:

• Able to demonstrate expertise in the implementation and optimisation of technology products, business systems, and infrastructure.
• Have experience in delivering technology and digital transformation, with senior leadership experience within a complex, global organisation.
• Successful track record in designing and delivering against strategic technology initiatives for internal and external usage.
• Proven experience delivering significant, successful, transformative business outcomes through agile product teams.
• Excellent understanding of modern cloud-based ERP and CRM systems, cloud-based technologies, software development technologies, and modern integration technologies.
• Experience of product selection and vendor management.
• Ability to convey technology and business solution linkage, and to keep it simple for everyone to understand.
• Excellent critical thinking skills, and understand how to create economies of scale and a solid ROI through IT solutions.
• Exceptional leadership skills with the ability to drive initiatives globally, develop and communicate a technology vision that inspires and motivates both the team and the broader employee base.

What We Offer:

• Competitively positioned compensation and benefits package.
• Discretionary global bonus scheme that incentivises and rewards individuals based on company and individual performance.
• Equal opportunities employer, encouraging suitably qualified applicants from a wide range of backgrounds to apply and join us.