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- Tasks: Lead a global analyst team, ensuring quality and timely delivery of travel support and operational intelligence.
- Company: Join Control Risks, a leading risk consultancy focused on creating secure and resilient organisations.
- Benefits: Competitive salary, career development opportunities, and a collaborative work environment.
- Why this job: Make a real impact by managing a dynamic team in a fast-paced, global setting.
- Qualifications: Bachelor's degree and 4-6 years in intelligence analysis or related fields required.
- Other info: Work in a supportive culture with opportunities for growth and exciting projects.
The predicted salary is between 36000 - 60000 £ per year.
The Analyst Team Lead oversees day-to-day management of a 24/7 global analytical team for a Client's Resilience Center. This includes analytical delivery responsibilities as well as managing a team of people, the 24/7 coverage schedule, and the overall quality of deliverables in the Client environment. This role will be part of a 24/7 'follow the sun' team. It will be a requirement to work on public holidays and weekends as determined by the team's coverage schedule. The Analyst Team Lead manages quality and ensures timely delivery of travel support, event monitoring, and operational intelligence. This role leads a team of global analysts, manages escalations, and ensures consistent execution of monitoring, triage, and response workflows. The Team Lead partners with internal stakeholders and vendors to support employees and events during routine operations and time-sensitive incidents.
Responsibilities
- Lead daily operations for a global analyst team supporting travel, events, and operational intelligence.
- Serve as an escalation point for complex travel cases and elevated incidents.
- Coach and mentor analysts; provide feedback and ensure adherence to SOPs.
- Proactively monitor travel-related developments affecting employees.
- Provide traveller assistance and coordinate secure transportation and vetted third-party vendors.
- Deliver pre-trip advisories, briefings, and targeted traveller outreach.
- Support travellers in distress, including medical, documentation, or security issues.
- Review upcoming internal and external events and produce event-specific situational summaries.
- Conduct targeted monitoring during event windows and support on-the-ground teams remotely.
- Manage mass-notification groups and support incident communications.
- Triage real-time alerts, assess operational relevance, and elevate per defined workflows.
- Produce concise, time-bound intelligence outputs and support internal intelligence teams as needed.
- Manage coverage for a 24/7 global team in a shift environment, including approving PTO, ensuring timesheet compliance, and maintaining service continuity.
- Control for quality of delivery on Client tasks and ensure timely customer service-oriented team culture within Client ecosystem.
- Conduct regular check-ins, provide coaching and continuous performance feedback, manage performance improvement plans, and support career development.
- Serve as the main liaison between team members and Control Risks management team, ensuring timely updates and support for client deliverables.
- Participate in hiring processes, collaborate with Talent Acquisition, and ensure team alignment with client expectations.
- Lead onboarding tasks (e.g., scheduling, equipment, success plans) and manage offboarding logistics.
- Demonstrate strong leadership, emotional intelligence, communication, and organizational skills with a commitment to excellence.
Qualifications
- A bachelor's degree in history, political science, intelligence analysis, criminal justice, or a related discipline.
- 4-6 years of experience in intelligence gathering in the private sector (in lieu of private sector experience, minimum requirement former government intelligence community or military intelligence experience).
- Experience as a team lead or a senior analyst on an intelligence team.
- Proven ability to accurately draw conclusions by synthesising raw data and information from multiple, unrelated sources into a finished comprehensive product.
- Strong ability to identify and solve complex problems and carry out responsibilities with little or no supervision, at times under adverse and stressful conditions.
About Control Risks
Control Risks is a specialist risk consultancy that helps to create secure, compliant and resilient organisations in an age of ever-changing risk. Working across disciplines, technologies and geographies, everything we do is based on our belief that taking risks is essential to our clients' success. We provide our clients with the insight to focus resources and ensure they are prepared to resolve the issues and crises that occur in any ambitious global organisation. We go beyond problem-solving and give our clients the insight and intelligence we need to realise opportunities and grow. From the boardroom to the remotest location, we have developed an unparalleled ability to bring order to chaos and reassurance to anxiety.
Our people
Working with our clients our people are given direct responsibility, career development and the opportunity to work collaboratively on fascinating projects in a rewarding and inclusive global environment.
Compensation
Control Risks offers a competitive compensation package commensurate with the role, experience and region.
Embedded Consultant - Analyst Team Lead in City of Westminster employer: Control Risks Group Holdings Ltd
Contact Detail:
Control Risks Group Holdings Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Embedded Consultant - Analyst Team Lead in City of Westminster
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Control Risks on LinkedIn. A friendly chat can give us insider info about the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by brushing up on your leadership skills. Think of examples where you've successfully managed a team or handled complex situations. We want to show them we can lead the Analyst Team with confidence!
✨Tip Number 3
Don’t forget to research the latest trends in intelligence analysis and operational resilience. Being knowledgeable about current events will help us impress during discussions and show our passion for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we can tailor our CVs and cover letters to match what Control Risks is looking for in an Analyst Team Lead.
We think you need these skills to ace Embedded Consultant - Analyst Team Lead in City of Westminster
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Analyst Team Lead role. Highlight your experience in managing teams and delivering analytical insights, as well as any relevant qualifications. We want to see how your background aligns with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your leadership skills and how you've handled complex situations in the past. We love a good story!
Showcase Your Problem-Solving Skills: In your application, emphasise your ability to identify and solve complex problems. We’re looking for someone who can think on their feet and manage stressful situations effectively. Give us examples that demonstrate your analytical prowess!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Control Risks Group Holdings Ltd
✨Know Your Stuff
Make sure you understand the role of an Analyst Team Lead inside out. Familiarise yourself with the responsibilities, especially around managing a global team and ensuring quality deliverables. Brush up on your knowledge of intelligence analysis and how it applies to travel support and operational intelligence.
✨Showcase Leadership Skills
Since this role involves leading a team, be prepared to discuss your leadership style and experiences. Think of specific examples where you've coached or mentored others, managed escalations, or improved team performance. Highlight your emotional intelligence and communication skills, as these are crucial for the position.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities under pressure. Prepare for scenarios related to travel incidents or operational challenges. Think about how you would triage alerts or manage a crisis while maintaining service continuity. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Engage with the Company Culture
Research Control Risks and their approach to risk consultancy. Be ready to discuss how your values align with theirs, particularly around resilience and teamwork. Show enthusiasm for working in a 24/7 environment and your willingness to adapt to the team's coverage schedule, including weekends and holidays.