Customer Service Executive - Manufacturing Machinery
Customer Service Executive - Manufacturing Machinery

Customer Service Executive - Manufacturing Machinery

Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Build relationships with customers and sell packaging machinery products and services.
  • Company: Established packaging machinery company with a friendly and relaxed culture.
  • Benefits: Negotiable salary, commission, pension, and holidays.
  • Why this job: Join a stable company and make a real impact in a key role.
  • Qualifications: Proactive, target-driven, with good communication skills; experience in machinery is a plus.
  • Other info: Dynamic environment with opportunities for personal and professional growth.

The predicted salary is between 30000 - 42000 £ per year.

An exciting opportunity has arisen to join a very stable & profitable packaging machinery company established over 30 years. This is a key role in a small business with a friendly and relaxed culture.

The Job

  • Contact manufacturing customers old and new to build relationships and sell additional products and services.
  • Make enquiries about new machinery sales or upgrades, repairs and servicing of existing machinery, spare parts or extras.
  • A target driven and commission based role.
  • Work through the customer database as well as adding to, updating and improving.
  • Create and generate quotes.
  • Visit and get to know customers.
  • Take part in monthly sales and management meetings.

The Person

  • Proactive, target driven with good communication skills – verbal and written.
  • Understanding packaging machinery or/and manufacturing machinery and equipment would be a real advantage.
  • An integral role in a small company and a real opportunity to be an instrumental part of the company and to make a difference.
  • Competent with IT and CRM systems – eg Sage, order processing, MS Office, Excel etc.

To apply please send CV to Tim Fawcett or call the Control Recruitment Solutions office.

Customer Service Executive - Manufacturing Machinery employer: Control Recruitment Solutions Ltd

Join a well-established and profitable packaging machinery company in Trafford Park, where you will thrive in a friendly and relaxed work culture. With a focus on employee growth and development, this role offers competitive salary packages, commission opportunities, and a chance to make a significant impact within a small team. Enjoy the benefits of a stable work environment while building lasting relationships with customers and contributing to the company's success.
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Contact Detail:

Control Recruitment Solutions Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Service Executive - Manufacturing Machinery

✨Tip Number 1

Network like a pro! Reach out to your connections in the manufacturing and packaging sectors. A friendly chat can lead to opportunities that aren’t even advertised yet.

✨Tip Number 2

Show off your skills! Prepare a mini-presentation or portfolio showcasing your experience with customer service and machinery. This can really set you apart during interviews.

✨Tip Number 3

Be proactive! Don’t just wait for job openings; contact companies directly. Express your interest in their work and how you can contribute to their success.

✨Tip Number 4

Apply through our website! We make it easy for you to find roles that match your skills. Plus, it shows you’re serious about joining our team!

We think you need these skills to ace Customer Service Executive - Manufacturing Machinery

Customer Relationship Management (CRM)
Sales Skills
Communication Skills
Proactive Approach
Target Driven
Understanding of Packaging Machinery
Understanding of Manufacturing Machinery
IT Competence
Order Processing
MS Office
Excel
Quote Generation
Customer Database Management

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Customer Service Executive role. Highlight any relevant experience in manufacturing or packaging machinery, as this will catch our eye!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how you can contribute to our friendly and relaxed culture. Be genuine and let your personality come through.

Showcase Your Communication Skills: Since good communication is key for this role, make sure your written application is clear and concise. Avoid jargon and keep it professional yet approachable – we want to see your personality!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re tech-savvy!

How to prepare for a job interview at Control Recruitment Solutions Ltd

✨Know Your Machinery

Brush up on your knowledge of packaging and manufacturing machinery. Familiarise yourself with the products the company offers, as well as common industry terms. This will not only show your interest but also help you answer technical questions confidently.

✨Showcase Your Communication Skills

As a Customer Service Executive, strong communication is key. Prepare examples of how you've effectively communicated with customers in the past. Think about times when you resolved issues or built relationships, and be ready to share those stories.

✨Be Proactive in Your Approach

Demonstrate your proactive nature by discussing how you would approach contacting existing customers and generating new leads. Have a few strategies in mind that you can share during the interview to show you're ready to hit the ground running.

✨Familiarise Yourself with CRM Systems

Since the role requires competence with IT and CRM systems, make sure you’re comfortable discussing your experience with tools like Sage or MS Office. If you have specific examples of how you've used these systems to improve customer service or sales, bring them up!

Customer Service Executive - Manufacturing Machinery
Control Recruitment Solutions Ltd
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