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- Tasks: Manage subscription renewals and build strong client relationships while identifying upselling opportunities.
- Company: Contracts Advance, a leader in public sector contract support with a proven success rate.
- Benefits: Flexible hybrid work, competitive salary, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on innovation and client satisfaction.
- Why this job: Join a dynamic team and make a real impact on client success in the public sector.
- Qualifications: Experience in client management and strong communication skills are essential.
The predicted salary is between 36000 - 60000 £ per year.
Company Description
Contracts Advance specializes in supporting businesses in securing and winning public sector contracts. Through our comprehensive suite of services, including pipeline visibility, bid advisory, market intelligence, and knowledge sharing, we provide clients the tools they need to succeed. With a proven bid win rate of 86%, our services are tailored to save time and maximize opportunities. We proudly collaborate with organizations across various industries, including healthcare, facilities management, and technology. Our mission is to simplify the public sector procurement process and drive growth for our clients.
Role Description
This is a full‑time hybrid role for a Renewal Account Manager, based in Bath with the flexibility to work from home part of the time. The Renewal Account Manager will focus on managing subscription renewals, fostering strong relationships with existing clients, and identifying opportunities for upselling additional services. Day‑to‑day responsibilities include maintaining client satisfaction, ensuring timely renewal processes, addressing client queries, and gathering feedback to inform service improvements. The role will also involve closely collaborating with internal teams to strategically support the client's needs.
Qualifications
- Experience in client relationship management, account management, and customer engagement
- Ability to identify upselling opportunities and manage subscription renewal processes effectively
- Strong communication, problem‑solving, and negotiation skills
- Proven ability to meet or exceed targets and manage multiple client accounts
- Skills in collaboration and working cross‑functionally with internal teams
- Proficiency in relevant CRM tools and data management systems
- Experience in public sector contracts, bids, or procurement processes is advantageous
- Proactive, organized, and capable of balancing a hybrid working environment
Renewal Account Manager in Bath employer: Contracts Advance
Contact Detail:
Contracts Advance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Renewal Account Manager in Bath
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work in public sector contracts. A friendly chat can lead to valuable insights and even job leads.
✨Tip Number 2
Prepare for interviews by researching the company and its services. Knowing how Contracts Advance helps clients can give you an edge. We want to see that you’re genuinely interested in what we do!
✨Tip Number 3
Showcase your relationship management skills during interviews. Share specific examples of how you've maintained client satisfaction and identified upselling opportunities in past roles. We love hearing about your successes!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining our team at Contracts Advance.
We think you need these skills to ace Renewal Account Manager in Bath
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Renewal Account Manager role. Highlight your client relationship management experience and any relevant achievements in account management to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about supporting businesses in the public sector and how your skills can help us drive growth for our clients.
Showcase Your Communication Skills: Since strong communication is key for this role, make sure your application is clear and concise. Use professional language but let your personality shine through – we want to get to know you!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Contracts Advance
✨Know Your Stuff
Before the interview, dive deep into Contracts Advance and their services. Understand their mission and how they support businesses in securing public sector contracts. This knowledge will help you demonstrate your genuine interest and show that you're aligned with their goals.
✨Showcase Your Relationship Skills
As a Renewal Account Manager, building strong client relationships is key. Prepare examples from your past experiences where you've successfully managed client accounts, resolved issues, or identified upselling opportunities. This will highlight your ability to foster connections and drive client satisfaction.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving and negotiation skills. Think of scenarios where you've had to manage multiple client accounts or navigate tricky situations. Practising these responses will help you articulate your thought process clearly during the interview.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the role or the company’s future plans. This shows your enthusiasm and helps you gauge if the company culture aligns with your values. Plus, it gives you a chance to engage with the interviewer on a deeper level.