Client Account Manager

Client Account Manager

Stirling Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage key client relationships in the construction materials sector and ensure top-notch service delivery.
  • Company: Join a leading manufacturer in the construction materials industry, making a real impact in Scottish housing.
  • Benefits: Enjoy a full-time role with opportunities for growth and collaboration across Scotland.
  • Why this job: Be part of a dynamic team focused on client success and continuous improvement in a thriving sector.
  • Qualifications: Experience in construction is essential; strong communication and organisational skills are a must.
  • Other info: We value diversity and encourage applications from all backgrounds.

The predicted salary is between 36000 - 60000 £ per year.

Client Account Manager – Construction Materials
Location: Stirling, with the expectation of attending client meetings across Scotland
Employment Type: Full-Time, Permanent (office presence required on non-client meeting days)
Client Base: Scottish housing markets

A leading manufacturer in the construction materials sector is seeking an Account Manager to take ownership of key client relationships, primarily within the volume housebuilding industry. This role focuses on maintaining existing client relationships and ensuring a high standard of service delivery. There will also be the opportunity, with support from the wider business development team, to proactively grow this sector through targeted business development.

Key Responsibilities:

  • Serve as the primary point of contact for high-volume housebuilder clients and other recurring customers.

  • Collaborate with internal technical and estimating teams to prepare accurate take-offs and pricing schedules.

  • Develop and nurture relationships with new prospects, ensuring continuity of supply and repeat business.

  • Manage enquiries and orders, ensuring customer requirements are fully understood and met.

  • Maintain digital records of pricing, contacts, projects, and forecasts to support efficient planning.

  • Work cross-functionally to improve standard processes and enhance the customer experience.

  • Provide regular updates and insights to planning and production teams.

  • Represent the company in customer review meetings and contribute to continuous improvement initiatives.

Candidate Profile:

  • Experience in a construction sector-related role is required.

  • Strong organisational and time management skills with the ability to manage multiple priorities effectively.

  • Exceptional communication and negotiation skills.

  • Commercial acumen with a proactive approach to identifying and developing new business opportunities.

  • Analytical mindset, comfortable working with data and forecasts.

  • Self-motivated and capable of working independently within a collaborative team environment.

Legal Information:
We act as an employment agency for permanent work and as an employment business for temporary work.

For roles in the UK, applicants must be eligible to live and work in the UK.

We value diversity and promote equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all areas of society and can discuss any reasonable adjustments to support your application.

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Client Account Manager employer: CONTRACT SCOTLAND LIMITED

As a leading manufacturer in the construction materials sector, we pride ourselves on fostering a dynamic work culture that values collaboration and innovation. Located in Stirling, our team enjoys the benefits of a supportive environment with ample opportunities for professional growth, particularly in the thriving Scottish housing market. We are committed to maintaining high standards of service delivery while empowering our employees to develop meaningful client relationships and contribute to the continuous improvement of our processes.
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Contact Detail:

CONTRACT SCOTLAND LIMITED Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Client Account Manager

✨Tip Number 1

Familiarise yourself with the construction materials sector, especially focusing on the volume housebuilding industry. Understanding the specific challenges and trends in this market will help you engage more effectively with potential clients during interviews.

✨Tip Number 2

Network with professionals in the construction industry, particularly those involved in account management or client relations. Attend industry events or join relevant online forums to build connections that could provide insights or referrals for your application.

✨Tip Number 3

Prepare to discuss your experience in managing client relationships and how you've successfully maintained or grown accounts in previous roles. Be ready to share specific examples that demonstrate your communication and negotiation skills.

✨Tip Number 4

Research StudySmarter and our values, as well as our approach to client management. Tailoring your conversation to align with our company culture and demonstrating how you can contribute to our goals will make a strong impression during the interview process.

We think you need these skills to ace Client Account Manager

Client Relationship Management
Construction Industry Knowledge
Organisational Skills
Time Management
Communication Skills
Negotiation Skills
Commercial Acumen
Business Development
Analytical Skills
Data Management
Collaboration Skills
Problem-Solving Skills
Attention to Detail
Proactive Approach

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in the construction sector. Focus on roles where you've managed client relationships or worked with housebuilders, showcasing your organisational and communication skills.

Craft a Compelling Cover Letter: In your cover letter, emphasise your understanding of the construction materials industry and your ability to nurture client relationships. Mention specific examples of how you've successfully managed accounts or developed new business opportunities.

Highlight Relevant Skills: Clearly outline your strong organisational and time management skills in your application. Provide examples of how you've effectively managed multiple priorities in previous roles, as this is crucial for the Client Account Manager position.

Showcase Your Analytical Mindset: Demonstrate your comfort with data and forecasts in your application. Mention any experience you have with managing digital records or using data to improve processes, as this aligns with the responsibilities of the role.

How to prepare for a job interview at CONTRACT SCOTLAND LIMITED

✨Know Your Clients

Familiarise yourself with the key clients in the volume housebuilding industry. Understand their needs, challenges, and how the company’s products can help them succeed. This will show your commitment and readiness to take ownership of client relationships.

✨Demonstrate Your Communication Skills

As a Client Account Manager, exceptional communication is crucial. Prepare to showcase your ability to convey complex information clearly and effectively. Consider sharing examples from your past experiences where your communication skills led to successful outcomes.

✨Highlight Your Organisational Skills

This role requires managing multiple priorities. Be ready to discuss your time management strategies and how you keep track of various projects and client needs. Providing specific examples of how you've successfully juggled tasks in previous roles will strengthen your case.

✨Show Your Analytical Mindset

Since the role involves working with data and forecasts, be prepared to discuss your analytical skills. Share instances where you've used data to make informed decisions or improve processes. This will demonstrate your capability to contribute to the company's growth.

Client Account Manager
CONTRACT SCOTLAND LIMITED
C
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