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- Tasks: Manage key client relationships in the construction materials sector and ensure top-notch service delivery.
- Company: Join a leading manufacturer in the construction materials industry, making an impact in Scottish housing markets.
- Benefits: Enjoy a full-time role with opportunities for growth and collaboration within a supportive team environment.
- Why this job: Be at the forefront of client engagement, driving business development while enhancing customer experiences.
- Qualifications: Experience in construction is essential; strong communication, organisation, and analytical skills are a must.
- Other info: Office presence required on non-client meeting days; diversity and equality are core values.
The predicted salary is between 36000 - 60000 £ per year.
Job Description
Client Account Manager – Construction Materials
Location: Stirling, with the expectation of attending client meetings across Scotland
Employment Type: Full-Time, Permanent (office presence required on non-client meeting days)
Client Base: Scottish housing markets
A leading manufacturer in the construction materials sector is seeking an Account Manager to take ownership of key client relationships, primarily within the volume housebuilding industry. This role focuses on maintaining existing client relationships and ensuring a high standard of service delivery. There will also be the opportunity, with support from the wider business development team, to proactively grow this sector through targeted business development.
Key Responsibilities:\\n
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Serve as the primary point of contact for high-volume housebuilder clients and other recurring customers.
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Collaborate with internal technical and estimating teams to prepare accurate take-offs and pricing schedules.
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Develop and nurture relationships with new prospects, ensuring continuity of supply and repeat business.
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Manage enquiries and orders, ensuring customer requirements are fully understood and met.
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Maintain digital records of pricing, contacts, projects, and forecasts to support efficient planning.
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Work cross-functionally to improve standard processes and enhance the customer experience.
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Provide regular updates and insights to planning and production teams.
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Represent the company in customer review meetings and contribute to continuous improvement initiatives.
\\nCandidate Profile:\\n
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Experience in a construction sector-related role is required.
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Strong organisational and time management skills with the ability to manage multiple priorities effectively.
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Exceptional communication and negotiation skills.
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Commercial acumen with a proactive approach to identifying and developing new business opportunities.
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Analytical mindset, comfortable working with data and forecasts.
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Self-motivated and capable of working independently within a collaborative team environment.
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Legal Information:
\\nWe act as an employment agency for permanent work and as an employment business for temporary work.
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For roles in the UK, applicants must be eligible to live and work in the UK.
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We value diversity and promote equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all areas of society and can discuss any reasonable adjustments to support your application.
Client Account Manager employer: CONTRACT SCOTLAND LIMITED
Contact Detail:
CONTRACT SCOTLAND LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Account Manager
✨Tip Number 1
Familiarise yourself with the construction materials sector, especially focusing on the volume housebuilding industry. Understanding the specific challenges and trends in this market will help you engage more effectively during interviews and demonstrate your knowledge.
✨Tip Number 2
Network with professionals in the construction industry, particularly those involved in account management or client relations. Attend industry events or join relevant online forums to build connections that could provide insights or referrals for the role.
✨Tip Number 3
Prepare to discuss your experience in managing client relationships and how you've successfully maintained or grown accounts in previous roles. Use specific examples that highlight your communication and negotiation skills, as these are crucial for this position.
✨Tip Number 4
Research StudySmarter and our values, particularly our commitment to diversity and equality. Being able to articulate how your personal values align with ours can set you apart and show that you're a good cultural fit for the team.
We think you need these skills to ace Client Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the construction sector. Focus on roles where you've managed client relationships or worked with housebuilders, showcasing your organisational and communication skills.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific experiences that demonstrate your ability to manage client accounts and develop new business opportunities in the construction materials sector.
Highlight Key Skills: Emphasise your strong organisational skills, commercial acumen, and analytical mindset. Provide examples of how you've successfully managed multiple priorities and contributed to improving customer experiences in previous roles.
Showcase Your Proactivity: Demonstrate your proactive approach by including examples of how you've identified and developed new business opportunities in past positions. This will align well with the expectations of the Client Account Manager role.
How to prepare for a job interview at CONTRACT SCOTLAND LIMITED
✨Know Your Clients
Familiarise yourself with the key clients in the volume housebuilding industry. Understand their needs, challenges, and how the company’s products can help them succeed. This will show your commitment and readiness to take ownership of client relationships.
✨Demonstrate Your Communication Skills
As a Client Account Manager, exceptional communication is crucial. Prepare to showcase your ability to convey complex information clearly and effectively. Consider sharing examples from your past experiences where you successfully managed client expectations or resolved conflicts.
✨Highlight Your Organisational Skills
This role requires strong organisational and time management skills. Be ready to discuss how you prioritise tasks and manage multiple projects simultaneously. Use specific examples to illustrate your approach to maintaining digital records and ensuring customer requirements are met.
✨Show Your Analytical Mindset
Prepare to discuss your experience with data analysis and forecasting. Highlight any tools or methods you’ve used to support planning and decision-making. This will demonstrate your commercial acumen and proactive approach to identifying new business opportunities.
