We are seeking a proactive Senior Quality Assurance professional to support quality, compliance and continuous improvement within a manufacturing environment.
You will play a key role in maintaining quality standards, reducing defects, improving processes and promoting a culture of quality excellence and product safety across the business.
Key Responsibilities
- Support the development and maintenance of quality management systems, policies and procedures.
- Conduct internal audits, support external audits and manage corrective and preventative actions (CAPA).
- Investigate customer complaints and non-conformances, using root cause analysis and problem-solving techniques.
- Monitor process capability using Statistical Process Control (SPC) and analyse quality performance data.
- Ensure products meet required specifications, quality standards and regulatory requirements.
- Maintain calibration systems, quality documentation and customer compliance records.
- Support quality training, coaching and continuous improvement initiatives across the business.
About You
- Experience in a quality assurance role, ideally within FMCG or manufacturing.
- Knowledge of quality management systems, internal auditing and relevant standards such as BRCGS or ISO 9001.
- Understanding of SPC, root cause analysis and corrective actions.
- Strong analytical, organisational and problem-solving skills.
- Excellent communication skills and attention to detail.
- Proficient in Microsoft Office and quality data analysis.
- Ability to work collaboratively, manage priorities and support the development of others.
Desirable: Internal auditing qualifications, HACCP or product safety knowledge, IOSH training, laboratory experience or Six Sigma certification.
The Opportunity
This is an excellent opportunity to drive quality improvement, strengthen compliance and help build a zero-defect culture, with potential career progression into a Quality or QHSE management role.
This is is full-time, permanent position, based on-site at their North Walsham location.
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Senior QA in North Walsham employer: Contract Personnel Ltd
At Contract Personnel Ltd, we pride ourselves on being an excellent employer by offering a supportive work culture that fosters skill development and career growth. As a Metal Polisher in the NR29 area, you will benefit from hands-on training in a well-established manufacturing environment, with opportunities for overtime and a clear path to permanent employment, making it a rewarding place to build your future.
