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- Tasks: Manage customer repair requests and ensure top-notch service.
- Company: Family-run building and maintenance company with a supportive team.
- Benefits: Full-time role with opportunities for growth and development.
- Why this job: Be the first point of contact and make a difference in customer satisfaction.
- Qualifications: Experience in customer service and strong communication skills required.
- Other info: Join a dedicated team focused on exceptional service.
The predicted salary is between 24000 - 36000 £ per year.
A family-run building and maintenance company located near Kings Lynn is seeking a Repairs Administrator. The successful candidate will be the first point of contact for customers, managing repair requests and ensuring high-level service.
This full-time role requires excellent organizational skills and the ability to manage multiple priorities effectively. Ideal candidates will have experience in customer service, strong communication abilities, and proficiency in office software like Word and Excel.
Join a supportive team dedicated to exceptional service.
Customer-Focused Repairs & Scheduling Administrator in Terrington St Clement employer: Contract Personnel Limited
Contact Detail:
Contract Personnel Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer-Focused Repairs & Scheduling Administrator in Terrington St Clement
✨Tip Number 1
Make sure you know the company inside out! Research their values, services, and customer feedback. This will help you tailor your approach and show them you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since you'll be the first point of contact for customers, being able to convey information clearly and confidently is key. Role-play with a friend or family member to get comfortable.
✨Tip Number 3
Show off your organisational skills! Prepare examples of how you've managed multiple priorities in the past. This will demonstrate that you can handle the fast-paced environment of repairs and scheduling.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're tech-savvy and ready to use office software like Word and Excel.
We think you need these skills to ace Customer-Focused Repairs & Scheduling Administrator in Terrington St Clement
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight any previous experience in customer service. We want to see how you've handled customer queries and ensured satisfaction, as this role is all about being the first point of contact for our clients.
Organisational Skills are Key: Since you'll be managing multiple repair requests, it's crucial to demonstrate your organisational skills. Share examples of how you've successfully juggled various tasks in past roles to keep everything running smoothly.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, so make sure your skills and experiences shine through without unnecessary fluff.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with our supportive team!
How to prepare for a job interview at Contract Personnel Limited
✨Know the Company Inside Out
Before your interview, take some time to research the family-run building and maintenance company. Understand their values, services, and what sets them apart in the industry. This will not only show your genuine interest but also help you tailor your answers to align with their mission.
✨Showcase Your Customer Service Skills
Since this role is all about being the first point of contact for customers, prepare examples from your past experiences that highlight your customer service skills. Think of specific situations where you resolved issues or went above and beyond to ensure customer satisfaction.
✨Demonstrate Organisational Prowess
The job requires excellent organisational skills, so be ready to discuss how you manage multiple priorities. You could share a time when you successfully juggled various tasks or projects, showcasing your ability to stay organised under pressure.
✨Brush Up on Office Software Skills
As proficiency in Word and Excel is essential, make sure you're comfortable discussing your experience with these tools. You might even want to mention any specific functions or features you’ve used that could be relevant to the role, like creating spreadsheets for scheduling or using templates for communication.
