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For Companies At a Glance
- Tasks: Prospect customers, conduct test drives, and provide tailored vehicle solutions.
- Company: Join a leading independent recruitment agency with a strong local reputation.
- Benefits: Enjoy a personal training budget, life coaching, employee discounts, and long service awards.
- Why this job: Be part of a dynamic team, build relationships, and maximize sales opportunities in the automotive industry.
- Qualifications: Experience in vehicle sales, excellent communication skills, and a full driving license required.
- Other info: Flexible working schedule with a competitive salary and uncapped earnings potential.
Sales Executive – Norwich Contract Personnel are looking for a Sales Executive Technician for a well-known car dealership company in the Norwich area. How does the day-to-day look? Actively prospect and identify potential customers through targeted efforts. Develop a thorough understanding of individual customer needs and preferences to deliver tailored solutions. Respond to customer inquiries regarding vehicle sales, accessories, and finance in a professional and timely manner. Present and conduct test drives in a way that showcases vehicle strengths and features. Consistently review and adapt to customer feedback to improve the sales process and customer experience. Provide transparent and clear information about all available products and services. Promote and sell service plans, ensuring customer retention and future profits. Stay updated with the latest vehicles, options, accessories, and functionality to ensure accurate and effective sales conversations. Attend product events, launches, briefings, and training sessions as required. Leverage online platforms (CitNow, Live Chat, social media) to build relationships and generate leads. Keep up to date with market conditions and competitor trends to maintain a competitive edge. Ensure proper management of customer database and diary system, keeping information updated. Ensure all vehicles are properly prepared, including additional work/accessories, before handover. Verify that payment has been received in full and cleared before vehicle handover. Assist with audits and other company-required processes. Assist colleagues with tasks and cover shifts when required. Help plan team rota to ensure adequate coverage. Work closely with the Sales Manager to evaluate part-exchange vehicles, ensuring profitability for the Company while providing a fair valuation to the customer. Hand vehicles over to customers in a way that promotes the company's excellent local reputation. Ensure customer satisfaction at every touchpoint, ensuring repeat visits to the dealership. Develop strong, trust-based relationships with customers to maximize sales opportunities. Work with marketing and promotional events to drive customer engagement and sales. Comply with all FCA regulations if trained, ensuring all financial and regulated business processes are followed. Ensure security of company premises and stock at all times. Adhere to GDPR and confidentiality standards to protect customer data. You will have: Proven experience in vehicle sales or customer-facing roles, preferably in the automotive industry. Excellent communication and interpersonal skills to build relationships with customers. Ability to actively listen, ask the right questions, and summarize customer needs. Demonstrated ability to meet and exceed sales targets, through upselling and maximization of sales opportunities. High-level product knowledge with the ability to convey this to customers confidently. FCA certification (or willingness to complete FCA training if not already completed). Full driving license required to conduct test drives. Basic understanding of the vehicle sales process and finance options. Personal Attributes: Strong customer service orientation with a focus on delivering a high-quality experience. Proactive and motivated with a strong drive to achieve sales targets. Adaptable and willing to take on new challenges and responsibilities. Strong team player with the ability to collaborate with colleagues and support when needed. Familiarity with customer relationship management (CRM) systems and sales administration software. Comfort with using online resources, including CitNow and social media platforms for lead generation. Knowledge and adherence to company health and safety guidelines and data protection policies (GDPR). Schedule: 5 day working week (inc. weekend working on a rota) Salary: £24,000 basic – OTE £45K p.a (uncapped) What’s on offer? Personal Training Budget Life coaching to help you set and achieve your personal goals in life! Employee discounts Colleague referral scheme Long service awards – Long service awards Additional holiday with length of service Colleague discounts (inc family) Colleague referral scheme and so much more About Contract Personnel: Contract Personnel are one of East Anglia’s longest standing, leading, independent recruitment agencies – established in 1989. Offering Temporary and Permanent recruitment solutions, they will always keep you updated about all of the current trends and key pieces of advice from the world of recruitment
Sales Executive employer: Contract Personnel Limited
Contact Detail:
Contract Personnel Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Executive
✨Tip Number 1
Familiarize yourself with the latest vehicle models and features. This knowledge will not only help you in conversations with potential customers but also demonstrate your commitment to providing tailored solutions.
✨Tip Number 2
Utilize social media platforms effectively to connect with potential customers. Share engaging content related to vehicles, promotions, and customer testimonials to build relationships and generate leads.
✨Tip Number 3
Practice your communication skills by role-playing sales scenarios with friends or colleagues. This will help you become more comfortable in responding to customer inquiries and presenting vehicles confidently.
✨Tip Number 4
Stay updated on market trends and competitor offerings. Understanding what others are doing will give you a competitive edge and allow you to better address customer needs during the sales process.
We think you need these skills to ace Sales Executive
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Sales Executive position. Tailor your application to highlight relevant experience in vehicle sales or customer-facing roles.
Highlight Relevant Experience: In your CV and cover letter, emphasize your proven experience in vehicle sales or similar roles. Use specific examples to demonstrate how you've met and exceeded sales targets in the past.
Showcase Communication Skills: Since excellent communication and interpersonal skills are crucial for this role, provide examples of how you've built strong relationships with customers. Mention any experience with CRM systems or online platforms that can enhance customer engagement.
Express Your Motivation: Convey your proactive attitude and motivation to achieve sales targets in your application. Discuss your willingness to learn and adapt, as well as your commitment to delivering high-quality customer service.
How to prepare for a job interview at Contract Personnel Limited
✨Know Your Product
Make sure you have a solid understanding of the vehicles and services offered by the dealership. Be prepared to discuss specific features, benefits, and any recent updates in the automotive industry that could impact sales.
✨Demonstrate Customer-Centric Skills
Showcase your ability to listen actively and respond to customer needs. Prepare examples from your past experiences where you successfully built relationships and tailored solutions to meet customer preferences.
✨Prepare for Role-Playing Scenarios
Expect to engage in role-playing exercises during the interview. Practice presenting vehicles and conducting test drives, highlighting their strengths and features as if you were with a real customer.
✨Stay Updated on Market Trends
Research current market conditions and competitor offerings. Being knowledgeable about the latest trends will demonstrate your commitment to staying competitive and informed in the automotive sales landscape.
